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Sheraton Milan Malpensa Airport Hotel & Conference Centre

Sheraton.com$131*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Sheraton Milan Malpensa Airport Hotel & Conference Centre
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2,320 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Milan Malpensa Airport Hotel & Conference Centre
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Showing 1,423: English reviews
Sydney
Reviewed March 25, 2015

Stayed here for 1 night on my way home from Rome. I had a connecting international flight from malpensa the next day. The Hotel is new and very modern. It is very convenient being connected to the airport via a walkway. I arrived late about 10pm and they upgraded me to a club room. Very nice. The breakfast was great...

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Helpful?
Thank PaulPSydney
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for staying at Sheraton Malpensa and shearing you positive feedback. Our aim is to satisfy the customer needs and we are more than happy to achieve the goal. Please feel free to contact me for your next stay, I wish you a nice week, Giovanna Caspanello Hotel Manager, Sheraton Milan Malpensa Airport Hotel & Conference Centre

Hong Kong, China
Reviewed March 24, 2015

I was very disappointed with my stay, starting from my arrival when there was no offer to help me with my bags, which were extremely heavy, and which I subsequently had to drag across the length of the hotel to my room (as it is also a conference center, the footprint is considerable). However, by far the most offensive aspect...

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Helpful?
3Thank WineTraveler7788
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for staying at Sheraton Milan Malpensa and for sharing your feedback. We extremely regret to learn about your experience, which has affected your opinion and impressions on Sheraton Malpensa. We are aware we cannot change your past experience; we do care about our customers and we trust you will give us another possibility to show you...

Banff, Canada
Reviewed March 24, 2015

We stayed here on a day rate after an overnight flight. Room wasn't ready at 9 am as promised, renovation work was ongoing all day, and then housekeeping came in our room at 2pm (which you would assume is unecessary when staying from 9am to 6pm). Overall it served our purpose but we wouldn't stay here again.

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Helpful?
Thank Banffflyr
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, First of all I would like to thank you for your positive feedback and your purposeful suggestions. I am so sorry that during your stay we did not respect our standard to do not disturb the client when they are relaxing in the room. We have already shared your comment with the housekeeping department. I hope to see...

Washington
Reviewed March 24, 2015

The Sheraton at Malpensa is the perfect place to stay if you have an early morning flight (or for a relaxing night before or after travel). The location is incomparable. No more waking up in the middle of the night. You simply exit the hotel and are in Terminal 1. The rooms are comfortable, clean and quiet. The staff both...

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Helpful?
Thank Sarell J
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, On behalf of my team I would like to thank to you for your positive feedback and the precious time dedicated to us. Our aim is to meet our customer’s needs during their stay and we are more than happy to know that we have achieved it. Please feel free to contact me or your next stay, I...

Singapore, Singapore
Reviewed March 21, 2015

I have stayed in this hotel twice and none of the experiences were that good. The last time I stayed at this hotel was in October 2014. It's a very convenient hotel if you are carrying many bags or you have an early flight but the service is terrible. It's the only hotel at the terminal, they have their clients...

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Helpful?
Thank Catia_vanessa
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Client, We thank you for your stay at Sheraton Milan Malpensa and for taking the time to address your concerns; as we greatly value every feedback in an effort to always improve ourselves to better serve our guests. We regret to learn that your experience has affected your memories and impression on us. We understand the importance of making...

Bekkevoort, Belgium
Reviewed March 21, 2015

The hotel is located in the terminal, which makes it great for late arrivals or early flights. The rooms are very good and clean. Only downside might be the noisy A/C. But pushing some buttons also solved that. Breakfast is excellent and offers a wide choice. Only remark. Make sure you foresee enough time for the check-out. The morning we...

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Helpful?
Thank kreynders
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Client, Many thanks for your recent stay at the Sheraton Malpensa and for sharing your experience with us. Your suggestion are taken in serious consideration and already shared with the team. Our main goal is to satisfy and make our guest stay as much as comfortable as possible. We sincerely hope to have you back with us and in...

Seattle, Washington
Reviewed March 21, 2015

we stayed here 3 years ago and returned because of the convenience to airport and cleanliness and comfort of the room. We had splurged on a club room to end our vacation and get a good nights sleep before our almost 24 hour journey back to Seattle. We were in room 2010 and it did have free and fast wifi...

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Helpful?
Thank Jim JoAnn McGee S
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Client, I would like to thank you for your feedback and continue to thinking to come back at Sheraton Malpensa. As you described we did not achieve the results that we wanted to. You comments were shared and analyzed with the all department and we will take cure about your suggestions. Please feel free to contact me for your...

Gurugram (Gurgaon), India
Reviewed March 18, 2015

The Sheraton hotel provides a comfortable stay for its guests. Its convenient as its near the hotel but that has a negative to it also as it shares some of the common areas with the airport and has passengers lounging in the areas near the lift and other places. The rooms were spacious and well maintained and the staff was...

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Helpful?
Thank Kmehrotra
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Please give me the opportunity to thank you for your nice thoughts that you have shared with us. Our Aim is to give to the client a confortable stay and a great experience, and I am more than proud to know that we achieved that goal. Please feel free to contact us for any help or assistance you...

Sunnyvale, CA
Reviewed March 17, 2015

After spending the day in Milan, we took the last train to the airport. The Sheraton is right next to the Terminals and train station for Malpensa airport, which is extremely convenient. It’s about a 5-minute walk from the hotel, but it can be 10 minutes depending on where your room is. Check in was pretty smooth considering that I’m...

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Helpful?
1Thank albutt27
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for staying with us at Sheraton Milan Malpensa and also to sharing your experience with us. We are sincerely sorry that you did not obtain a room with a platinum upgrade, we are always concentrate to give to our SPG Starwood clients the best experience that we can, we want guarantee the Starwood promise. We hope...

Atlanta, GA
Reviewed March 14, 2015 via mobile

Stayed here the night before a flight back to the US. The hotel is on the airport campus and could not be more convenient. I am always a little nervous when I book a sheraton because some are very nice and some are tired. The rooms were exceptionally large and the beds are comfortable. The staff was pleasant and enjoyable...

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Helpful?
Thank Travel_guy_218
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Client, First of all I would like to thank you for staying at Sheraton Malpensa and shared you positive comments. Our goal is to satisfy the custemer needs, and we are pleased to have achived all your requirements. Please do not hesitate to contact me for you next journey, All the best, Giovanna Caspanello Hotel Manager, Sheraton Milan Malpensa...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This is not just a hotel at the airport: it is right inside Terminal 1, moments away from the gates. Perfectly soundproofed rooms shut out all the noise and leave you with a stunning view of Monte Rosa. Enjoy moments of pure wellness in the SPA and its indoor pool. ... more   less 

Additional Information about Sheraton Milan Malpensa Airport Hotel & Conference Centre

Address: Malpensa Terminal 1 S.S. 336, 21010 Ferno, Italy
Location: Italy > Lombardy > Province of Varese > Ferno
Price Range: $124 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Milan Malpensa Airport Hotel & Conference Centre 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Sheraton Milan Malpensa Airport Hotel And Conference Centre
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Milan Malpensa Airport Hotel & Conference Centre staff and other travelers.
25 questions
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2 months ago

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Questions? Get answers from Sheraton Milan Malpensa Airport Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't bother paying the premium for lounge access”
452DonL, 1 week ago | Read review
“My room faced the parking lot and was plenty quiet”
aerotraveller, 2 weeks ago | Read review
“Ask for a room that doesn't get afternoon sun!”
kibblesm, 4 weeks ago | Read review
“All rooms have similar views of the airport or carpark.”
801ChrisJ, 4 weeks ago | Read review
“Closest to the elevator”
markf991, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$131* /night
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Prices are for 1 room, 2 adults
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