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Holiday Inn Express Pinetop

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431 E White Mountain Boulevard, Pinetop-Lakeside, AZ 85935
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144 Reviews from our TripAdvisor Community

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Showing 142: English reviews
hinckley, ohio
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

This was our first visit to Pinetop. The Holiday Inn Express was centrally located, clean, very comfortable. The staff was very friendly and helpful with suggestions of places to eat and things to do. The morning breakfast was included with the room and included coffee/tea, juices, milk, cereal, breads, bagels, cinnamon rolls, eggs (scrambled and hard boiled) bacon/sausage, biscuits and... More 

Helpful?
Thank pamkae
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 weeks ago

overall had a weird but enjoyable stay. the area was having a wildfire evacuation while i stayed. girls at front desk were good, manager with short short hair and young girl daniele both really nice. beds comfortable, quiet first night, second night was okay but had two little girls knock on my door at midnight and run away

Helpful?
Thank vmazz62
2 reviews
5 of 5 stars Reviewed May 30, 2016 via mobile

I travel for business monthly and I can only say the staff here are amazing. They go out of their way to assist you and they are always so friendly. You don't get treated like another number and they get to know their business traveler regulars. I love coming here and when I have to come to this area, I... More 

Helpful?
Thank Bingo1227
Tucson, Arizona
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 18, 2016

Stayed one night and from the time we checked in were treated with courtesy. Room was perfect for our needs; comfortable beds, quiet, adequate space. Daniella was particularly helpful with requests. Made great restaurant recommendation for dinner. Breakfast had numerous choices and associate was nearby to assist.

Helpful?
Thank g p
PinetopMgr, Manager at Holiday Inn Express Pinetop, responded to this review

We're so glad you enjoyed your stay with us. We always try our very best to make sure our guests get the very best in customer service. Come visit us again soon! More 

Phoenix, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 8, 2016

checked in on feb 1 and the girl danielle who checked me in was really nice. listed a lot of resturants in area. beds really good. loved the sauna and hot tub for sure. they give you a pitcher of clean water for the rocks in the sauna. breakfast was good. only thing is morning desk girl jillian was drunk... More 

Helpful?
Thank valleysnowboarder
PinetopMgr, Manager at Holiday Inn Express Pinetop, responded to this review

We appreciate your feedback, I am glad to hear that your overall experience and stay at our hotel was a positive one. However, it is disturbing to hear about your encounter with one of our staff members. So please do personally contact me at your earliest convenience to discuss the situation further. You can reach me @ 928 367-6077. Thank... More 

Gilbert, Arizona
Level Contributor
151 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed January 20, 2016

This hotel was perfect for a quick trip up north to ski. The room was big, very clean, and the bed was comfortable with nice linens. The shower was good & there was lots of counter space in the bathroom. Microwave & mini fridge are convenient for snacks. There was a pretty good free breakfast with lots of variety and... More 

Helpful?
Thank Judi E
PinetopMgr, Manager at Holiday Inn Express Pinetop, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. More 

Peoria, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 19, 2016

We went skiing on Dec 26, 2015 at Sunrise and stayed at this fine place for 2 nights. Only good things to say about this place. Brittany, at the front desk was great. Very efficient, kind and knowledgeable about the place. When we checked into our room, I noticed the fridge was not cold but it was plugged in. Within... More 

Helpful?
1 Thank Jerome J
PinetopMgr, Manager at Holiday Inn Express Pinetop, responded to this review

Dear Jerome J, Thank you for taking the time to give us your feedback. We appreciate the kind words about our staff and will let them know that you were pleased with their services. We are always happy to be your second home when you're in the area, we look forward to seeing you again in February. More 

Tempe, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 11, 2016

Their booking website has an offer for a $50 gas card for a 2-night stay with one day advance booking, both are conditions I met with my reservation. Upon checking out I asked for my gas card and they refused stating they "aren't doing those anymore". Well guess what, refusing to honor an offer currently present on your website is... More 

Helpful?
1 Thank snowboner69
Joe P, Manager at Holiday Inn Express Pinetop, responded to this review

Dear Guest, thank you for your feedback. We are very sorry to hear that your reservation expectations were not met. Our package in question was not available during the period you stayed with us, and therefore not bookable during your visit. Please note that this information has been passed on to our website marketing team as this verbiage has never... More 

Gilbert, Arizona
2 reviews
4 of 5 stars Reviewed January 9, 2016

Great, clean, affordable hotel! We stay here everytime we come up. Nice breakfast and staff. Only complaint were the pillows - we all had neck aches the next day. Will stay here again for sure. Heated pool too...

Helpful?
Thank azrunnergirl
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 7, 2016

Very convenient and clean for family ski trip to eastern AZ! My family loved the free breakfast, comfortable clean room and very friendly staff. Next time we'll have to remember our swimsuits. 40 minutes from skiing.

Helpful?
Thank Richard G
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Pinetop hotel is located in the heart of the beautiful White Mountains of Arizona. It is surrounded by the Apache-Sitgreaves National Forest close to Fort Apache Indian Reservation and Sunrise Ski Park. The Pinetop hotel is located close to Hon-dah Casino, Summit Regional Medical Center and just minutes from Show Low Municipal Airport. We are the perfect place to center all your adventures. Hiking the Mogollon Rim, biking, fly fishing, and golf at the Pinetop-Lakeside Country Club can be enjoyed almost all year long. At an elevation of 7,200 feet Pinetop is a resort community that also maintains its rustic heritage and an abundance of wildlife and many outdoor recreational activities for all ages. Come celebrate the seasons here! The new Holiday Inn Express Pinetop hotel has beautiful comfortable rooms with all the modern conveniences. An indoor heated pool, meeting room facilities, complimentary hot breakfast bar, high-speed Internet access, microwave & mini refrigerator in all rooms are just a few of the amenities the hotel has to offer. In this quaint mountain town we are the right choice for those looking for comfort, quality and some need of a little 'R and R.' So come experience our outstanding hospitality. Our friendly & professional staff are eager to make sure your stay is an enjoyable one. Stay Smart at the Holiday Inn Express Pinetop! ... more   less 

Additional Information about Holiday Inn Express Pinetop

Address: 431 E White Mountain Boulevard, Pinetop-Lakeside, AZ 85935
Location: United States > Arizona > Pinetop-Lakeside
Price Range: $115 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pinetop 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Holiday Inn Express Pinetop Hotel Pinetop
Holiday Inn Pinetop
Hotel Style:
#2 Romantic Hotel in Pinetop-Lakeside
#4 Family Hotel in Pinetop-Lakeside
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