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Alpha Hotel Eastern Creek

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Alpha Hotel Eastern Creek
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162 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Benalla, Australia
Level Contributor
145 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I felt this was a bit pricey for what I got. The reception desk people were friendly enough but just waved a hand in the direction I was to go (the room was easy to find but the restaurant wasn't well indicated from inside the hotel). It was winter, and cold at night, but there was a note in the... More 

Helpful?
Thank Anne-Marie1963
Port Douglas, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

What a wonderful hotel a real gem. Room was very clean and tidy. Lovely housekeeping staff always greet you with a smile. I got a great meal from the restaurant. I will be staying here again next time I am back in Sydney.

Helpful?
Thank Holly T
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Holly what a lovely review. Thank you very much. You will make housekeeping day with this review. I will be sure to show them all today. Thank you again. Look forward to welcoming you back again soon Regards Ainslee Portlock General Manager More 

Sydney, Australia
Level Contributor
70 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I don't live locally but I work locallyand it's a great place for breakfast. Even though I arrive normally before 7am the staff are amazing. Always a friendly smile. Super helpful. And the breakfast buffet is hearty and wholesome. Highly recommended

Helpful?
Thank mural777
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Mural77 it is our absolute pleasure to welcome you for breakfast. The team will be happy to hear they are doing a great job and the hard work is paying off. Looking forward to see you again soon Regards Ainslee Portlock General Manager More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This was possibly the worst hotel that I have ever stayed in for many reasons. The room was dirty, used flannels left on the sink surface, loose toilet roll holder, a leaking iron, a badly soiled ironing board, miserable breakfast staff, poor quality/badly cooked food in the restaurant and cold breakfast food. There were limited items in the room, no... More 

Helpful?
1 Thank PAUL M
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to post feedback following your recent visit, unfortunately I can only apologise for the problems you experienced. This certainly is not our normal standard of service and am pleased you bought your concerns to my attention to follow up. I’m shocked that you had a bad experience with our food in the Oak Bar... More 

Travelers are raving about these Eastern Creek hotels

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Last week I attended the All Schools Cross Country titles at Eastern Creek Raceway and stayed at the Alpha Hotel. If you are attending an activity at the raceway, or anything nearby, I found this place perfect for my needs. Firstly, it is literally a stone's throw from the raceway - less than five minutes walk from the front door... More 

Helpful?
Thank Phil C
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Phil thank you for taking the time to review the hotel. We are a popular stop over the Cross County. Its a great event and one we love to be apart off. Fantastic you enjoyed the service and rooms. Like you said we are very excited about the upgrade and adding 60 new club floors rooms to the hotel. Look... More 

Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

Hotel was good, quiet and comfortable certainly would stay here again. Modern fit out and comfortable beds. Good conference facilities for work and room service was good. Staff were great and service was excellent worth a visit if you need to stay around the area

Helpful?
1 Thank PNMO1978
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the top review! It was a pleasure to host you and fantastic to see the hotel met all your needs. As you say we are perfectly located for events in Western Sydney and also for easy access to the M7, M4 and M5. Hope we can welcome you back again soon Regards Ainslee Portlock General Manager More 

Sydney Australia
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed July 11, 2016

Stayed at this Hotel last week for a couple of days on business. This Hotel is undergoing a major renovation and it looks like a third story is being added to the building. As no work was being carried out at night it did not cause problems during the stay. I'd say it still has a few months to go... More 

Helpful?
1 Thank Scamfinder
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you Scamfinder for your review and choosing Alpha Hotel Eastern Creek. You are right about the hotel adding another level. We are very excited to soon be bring you 60 brand new Alpha Club Floor rooms with new features including free wifi and a great club lounge to relax in after work. Apologies you got stuck outside and great... More 

Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 9, 2016

The Alpha Hotel is very convenient (across the road) from Sydney Motorsport Park. It is advised to book early when events are scheduled at SMP. The hotel was being renovated whilst we stayed, however this did not create any probelms or noise issues for our stay. The housekeeping staff were pleasant to deal with. Two areas that I feel could... More 

Helpful?
Thank Armoutthewindow
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel. We are so glad to hear you enjoyed your stay. It was a pleasure hosting you. I will take on board your lighting comments and fridge comments for our next review meeting. I hope we can welcome you back again soon when your next in town. Regards Ainslee Portlock General... More 

1 review
4 of 5 stars Reviewed May 31, 2016 via mobile

I take a lot of business trips to Western Sydney, and found the motels in Parramatta over-priced for what they are. The Alpha has comfortable, well appointed rooms at a price that is often half that of the others down the road. They have a decent gym and indoor pool, and wifi available in the lounge area. The staff are... More 

Helpful?
Thank David B
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the fantastic and detailed review David. It is a pleasure to have you stay at the hotel so regularly. We are definitely done everything possible to ensure the impact of the extension is minimal. We are very excited about the new floor. It is due for completion in September so we will have to ensure you are... More 

Hobart, Australia
Level Contributor
127 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 25, 2016 via mobile

Used the property as its close to our Sydney distribution centre - outside is currently subject to renovation - reception staff we very engaging and my room on the same level It was quite spacious with good standard fitting as was the case for the bathroom Given the location I did eat in the on site restaurant - this provided... More 

Helpful?
Thank Dean2150
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the 4 star rating Dean. It was a pleasure to host you and be your home away from home. Fantastic to see you had a great stay and I will be sure to pass your comments onto the staff. We are extremely excited about the New Club Floor opening in September 2016. Hope we can welcome you... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Alpha Hotel Eastern Creek is set on 1.1 Hectares at Sydney Motorsport Park and is located 2 km from the junction of the M4 and M7 motorways. The hotel boasts state-of-the-art conference and function facilities and exciting dining and bar venues making it perfectly suited for business or leisure. Accommodation: 104 stylishly appointed guest rooms and suites, air conditioning, double glazed windows, safe, tea and coffee making facilities, lounge and coffee table. Suites feature King Size Beds, LCD TVs, kitchenette with electric cook top and microwave. Alpha Suites rooms boast fantastic views of the Eastern Creek racetrack - but don't be concerned with the noise the double glazed windows ensures that you will have plenty of peace and quiet in your room! Location: Conveniently located 2km from the junction of the M4 and M7 motorways. Key corporate areas within 15km from the hotel!* We offer a shuttle bus service for all our guests. Conditions apply and bookings are essential. The shuttle will services selected suburbs surrounding the property, and will drop you off at your place of employment or attraction!* Octane restaurant is open for breakfast daily. Oak Bar & Grill is open for dinner 7 days a week from 5pm. Lunch Friday from 12pm, offering alfresco dining and serving up juicy steaks, wood fired pizzas and ice cold beers on tap. ... more   less 

Additional Information about Alpha Hotel Eastern Creek

Address: Corner Brabham & Peter Brock Drive, Eastern Creek, Blacktown, New South Wales 2766, Australia (Formerly Chifley Eastern Creek)
Location: Australia > New South Wales > Greater Sydney > Blacktown > Eastern Creek
Price Range: $104 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Alpha Hotel Eastern Creek 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Alpha Hotel Eastern Creek Blacktown
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