We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alpha Hotel Eastern Creek

Save
Share
Traveler (62)
Room & Suite (46)
Dining (16)
Overview
  • Excellent31%
  • Very good39%
  • Average16%
  • Poor8%
  • Terrible6%
Travelers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
Aug 27Aug 28
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from $118.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Eastern Creek hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "981b4539cb094a0189dd20b140a3e994", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1026071,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79877896],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2018},"checkout":{"day":28,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":118,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"981b4539cb094a0189dd20b140a3e994","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":118,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":118,"highestMetaPriceDisplay":-1,"hotelName":"Alpha Hotel Eastern Creek","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk4MWI0NTM5Y2IwOTRhMDE4OWRkMjBiMTQwYTNlOTk0IiwiQUlLIjoiOGRjN2ZjZGJkMDYwNDFiYTg0NmYxOGJmYTAxMjQxZGUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "08/27/2018", "checkOut": "08/28/2018", "lowestPrice": "$118", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79877896":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (469)
Filter reviews
464 results
Traveler rating
147
172
76
39
30
Traveler type
Time of year
LanguageEnglish
More languages
147
172
76
39
30
Show reviews that mention
All reviewsrace tracksydney motorsport parkindustrial areasydney officereception staffbar and grillexcellent locationindoor poolneeded somewherebreakfast was includedroom servicequiet locationrestaurant foodstayed nightsrooms are cleanbathroom doorexcellent stay
FilterEnglish
Updating list...
1 - 5 of 464 reviews
Reviewed 2 days ago via mobile

The room was okay, the staff were friendly enough, but every single interaction I had with said staff was an experience in frustration and disbelief. No sense of urgency, a lack of ability to grasp fairly simple requests, and frequent misunderstandings. The fitness facilities are...More

Thank Nick T
Reviewed 6 days ago via mobile

We stayed in a Suite that had a King size bed and sofa bed. The room was located on the ground floor (G20) which was close to the car park exit door and not too far from reception. The room size was great for 3...More

Thank SimoneTonkin
Response from Ainslee P, General Manager at Alpha Hotel Eastern CreekResponded 6 days ago

Thank you for taking the time to leave a detailed review. It was a pleasure to welcome you the hotel. Our Alpha Suite is perfectly suited for a famiies like you say. Fantastic to also see you were able to enjoy the Oak Bar &...More

Reviewed 1 week ago via mobile

Service was absolutely amazing, however was checked in to a room That wasnt cleaned properly, bathroom floor dirty, dirty towel in bathroom, socks and undies still in the cupboard, smelt. Once I advised staff they were amazing and apologetic and room moved us immediately. Second...More

Thank brittanysallese
Response from Ainslee P, General Manager at Alpha Hotel Eastern CreekResponded 6 days ago

Thank you for taking the time to review the hotel. It was a pleasure to welcome you and do apologise for your arrival experience. Fantastic to see the Front Office team were able to assist. I will be sure to share the feedback with the...More

Reviewed 1 week ago

Stayed as a family renting multiple rooms attending a funeral. The cleaning of rooms was hardly done we stayed 4 days and each day our beds were just pulled up no fresh sheets at all. Had to ask for tea and coffee for room each...More

Review collected in partnership with this hotel
Thank yerralyn
Response from Ainslee P, General Manager at Alpha Hotel Eastern CreekResponded 6 days ago

Thank you for taking the time to let me know about your experience. I do apologise you didn't find the housekeeping up to scratch. I will be sure to address this with the team. Regards Ainslee Portlock General Manager

Reviewed 2 weeks ago

I stay at the Alpha due to its location; which is very near sites I visit for work. I find the meals in the restaurant of good quality and I can say I have never had a dud meal. The rooms are clean, and I...More

Review collected in partnership with this hotel
Thank simongW9670YT
Response from Ainslee P, General Manager at Alpha Hotel Eastern CreekResponded 6 days ago

Thank you for taking the time to review the hotel. Fantastic to read we are your choice of hotel when in the area and wonderful to see you also enjoy the Oak Bar & Grill. Look forward to seeing you again when your next in...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Business Center with Internet Access
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
$92 - $166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$92 - $166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (62)
Room & Suite (46)
Dining (16)
Pool & Beach (3)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Yayeboye
February 16, 2018|
Answer
Response from Anthony C | Reviewed this property |
This hotel is absolutely miles from the CBD. Public transport is minimal and will take hours to get into town (you'd hardly call Eastern Creek or any of the far west as part of Sydney in reality). If wanting to enjoy real... More
0
Votes
Ricky N
December 5, 2017|
AnswerShow all 4 answers
Response from Ainslee P | Property representative |
Hi Ricky Our carpark is open air with security cameras. If you are concerned I always suggest parking at the rear of the hotel has it can't be seen from either street side. Saying this we have never had an issue. If I can... More
0
Votes
Jelynsim
June 29, 2016|
AnswerShow all 4 answers
Response from stevenhW1544IH | Reviewed this property |
Yes it is 😊
0
Votes
Room Tips
"Ask for ground floor"
Read review
"Book elswhere"
Read review
"Find somewhere else to stay"
Read review
"Club level room corner suite was large"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing