We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Booked this Hotel after searching the internet. Hotel web page said that all premier rooms had balconies which was not technically correct. The first room we got was on the ground floor and had doors opening onto some railings, went to reception and had a...More
We went for a weekend to Cuenca in a group of 14 friends and stayed at this hotel which is in the old town, a few minutes from the cathedral.
Our room had a great view over the valley and was spacious. Plenty of hot...More
Room was great, spacious with sofa area in sitting room area. Views from room were stunning overlooking gorge as requested in booking. Bathroom facilities included shower and spa bath. Large bed with space in wardrobe.
Communication regarding the opening times of restaurant, which is not...More
We stayed just one night and enjoyed the hotel . We had a room with a separate living room . Was a bit stuffy smelling when we went in but opening the windows sorted it. Room on the third floor gave us lovely views over...More
My husband contacted the hotel directly to ask if all the premier rooms had a balcony. The email we received back said yes, all the rooms have balconies, so my husband booked directly with the hotel. When we arrived at the hotel and shown our...More
Date of stay: July 2018
Thank Sue D
Response from Cuenca_con_Caracter, Atención al Cliente at Hotel Leonor de AquitaniaResponded August 8, 2018
We appreciate your visit and that you made your reservation directly with the hotel. We apologize for the circumstances you talk about. As you indicate, we tried to put all the means at our disposal to solve them as soon as we had known of...More