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Hotel Leonor de Aquitania

Traveler (147)
Room & Suite (84)
Dining (2)

About

Location
Cleanliness
Service
Value
Boutique Hotel from the XVII century just two minutes walk from the cathedral.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
385Reviews
177Photos
5Q+A
22Room tips
Traveler rating
  • 75
  • 146
  • 120
  • 34
  • 10
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Popular mentions
Room was great, spacious with sofa area in sitting room area. Views from room were stunning overlooking gorge as requested in booking. Bathroom facilities included shower and spa bath. Large bed with space in wardrobe. Communication regarding the opening times of restaurant,
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We stayed just one night and enjoyed the hotel . We had a room with a separate living room . Was a bit stuffy smelling when we went in but opening the windows sorted it. Room on the third floor gave us lovely views over old town and parador. Did not eat in hotel. They allow dogs
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My husband contacted the hotel directly to ask if all the premier rooms had a balcony. The email we received back said yes, all the rooms have balconies, so my husband booked directly with the hotel. When we arrived at the hotel and shown our room, which was lovely but no
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Response from Cuenca_con_Caracter, Atención al Cliente at Hotel Leonor de Aquitania
Responded Aug 8, 2018
We appreciate your visit and that you made your reservation directly with the hotel. We apologize for the circumstances you talk about. As you indicate, we tried to put all the means at our disposal to solve them as soon as we had known of them. Due to the absence of technical staff at that time, we could not check the breakdown of the jacuzzi, so we tried to compensate you by inviting you to breakfast during all the days of your stay. I take this opportunity to inform you that we are working on a new format of breakfasts that we will put into operation shortly in order to improve the service we offer today. In relation to cleaning, we have a protocol to maintain the quality that includes a wide schedule for cleaning the rooms. In the event that the rooms are occupied or with the sign of 'Do not disturb' - as it was the case-, we clean the room after knowing in reception that the room is unoccupied. We appreciate the recognition of the cleanliness of the hotel facilities. Finally, we usually make available to our guests information in their rooms about the services provided by the hotel. We apologize if in your case it was not like that. If we had known, we had solved this situation quickly. We reiterate our apologies and we would be delighted to be given a new opportunity to regain your confidence in the future. Regards
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Monday 30 July 2100. We have just come back from the hotel lenox de aquitania. We are staying in Cuenca. We ordered a lasagne de carne and three burgers. The chips were not cooked and the last burger was cold. When I sent back the burger I received the same burger re-heated.
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Response from Cuenca_con_Caracter, Atención al Cliente at Hotel Leonor de Aquitania
Responded Aug 7, 2018
First of all, let us thank you for your visit. We apologize for the specific situation you are commenting on. Usually, all dishes come out of the kitchen in optimal conditions for consumption. On this occasion, we regret that it was not like that due to an oversight. In no case, it was due your place of origin. All our clients have the same consideration for us and we do everything possible for them to enjoy their stay in the city. Moreover, we love that people from other countries choose our hotel attracted by the charm of Cuenca. Our staff is at your disposal to advise them on their visit to the city. We reiterate our apologies for this specific event Regards
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It was a surprise birthday stay for my boyfriend and he absolutely loved it! Amazing views from the balcony, good size comfortable room, jacuzzi in a bathroom, spa facilities. I have ordered massage for him with only 24 hours notice. Super helpful and friendly staff. Definitely
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Response from Cuenca_con_Caracter, Atención al Cliente at Hotel Leonor de Aquitania
Responded May 9, 2018
Thank you for choosing us for such a special occasion. The hotel is located in the historic center of Cuenca with beautiful views over the Huécar's sickle and very close to the main tourist attractions. We try that our clients have everything necessary to have a pleasant stay in the city. As you comment, the hotel has a wellnees area with a space for fitness, saunas, hydromassage, Turkish bath and other services. Access to this area is free for bookings of two or more nights through our website. We appreciate your recommendation and we look forward to greeting you in the future
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Photo provided by managementHotel Leonor de Aquitania
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Vista panorámica
Habitación con vistas
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12345617
Hi, Yes, there is a parking just in front the hotel with special rates ( cars and motocycles) for our guest
0 votes
Hello, there is a parking just in front the hotel, also there is a special rate for our guests : 15.90 euros 24/h VAT included We hope to see you !!
1 vote
Las respuestas son si y si. . Tiene guardia y el aparcamiento es muy espaciooso
1 vote
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Tiene aparcamiento el hotel ?
Muchas gracias por su consulta. En la misma calle y justo en frente tenemos un aparcamiento concertado con tarifas especiales para nuestros clientes. En nuestro correo electrónico le ampliaremos con mucho gusto toda la información que precise. Atte., Dpto. de reservas
0 votes
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"Mountain view amazing as all lit up at night."
"Ask for a refurbished room!"
"Pay a little more to get in the back with a view"
"Ask for a room with a view (if that is important to you)."
"Nice views from rooms overlookimg the gorge"
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PRICE RANGE
$49 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
leonor de aquitania hotel
LOCATION
SpainCastile-La ManchaProvince of CuencaCuenca
NUMBER OF ROOMS
49
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