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NH Ciudad de Cuenca

Traveler (215)
360
Panoramas (8)
Room & Suite (144)
Certificate of Excellence

About

#3 of 13 hotels in Cuenca
Location
Cleanliness
Service
Value
Certificate of Excellence
A hotel designed for the enjoyment and use of its customers. Located in the most privileged area of ​​the city, with quick access from any of the entrances to the city and easy free parking (without blue zone), it has all the comforts and security of NH.
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Property amenities
Room service
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Hotel links
Visit hotel website
Special Offer:GET UP TO 25% OFF!
Hotel deals
1,098Reviews
7Q+A
7Room tips
Traveler rating
  • 360
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  • 173
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  • 14
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Popular mentions
Hotel has big clean rooms and very friendly staff. A safe parking for our motor bikes was provided in the cellar. Hotel is located half an hour walking distance to historical center. Several restaurants very near by, more in the modern center.
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Review collected in partnership with NH Hotels
Response from NHCIUDADDECUENCA, Director de Recepción at NH Ciudad de Cuenca
Responded 2 days ago
Dear Luc H, I want to thank you again for your feedback, this time at Tripadvisor, and by the time you've spent on them.  Thaks for comments about room and staff, over our competitors, this is one of the differentiators. Hoping to welcome you for your next stay with us. Yours Sincerely,
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I got a ticket for the Champions league final in Madrid but hotels were charging £1,000s, even hostels were coming in at £600. I looked for somewhere outside. I find Cuenca. This hotel was really nice inside. Clean, tidy, superior suite for less than £100 per night.
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Response from NHCIUDADDECUENCA, Director de Recepción at NH Ciudad de Cuenca
Responded 2 weeks ago
Dear John, I want to thank you again for your feedback, this time at Tripadvisor, and by the time you've spent on them.  Thanks for comments about clean and tidy. Hoping to welcome you for your next stay with us. Yours Sincerely.
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Good location close to bars and restaurants and with lots of parking, could do with some staff training to improve service. Towels left around and the toilet not cleaned properly trouble gaining access to room.
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Review collected in partnership with NH Hotels
Response from NHCIUDADDECUENCA, Director de Recepción at NH Ciudad de Cuenca
Responded Apr 27, 2019
Dear Explorer18267986241, I want to thank you for your feedback at Tripadvisor, and by the time you've spent on it.  Thaks for comments about location, and parking. I apologize for the inconvenience if the toilet wasn´t clean enough. Thank you for your understanding. Yours Sincerely.
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Good business style hotel. Recently refurbished rooms. Very clean. Rich and fresh breakfast. Service at breakfast was friendly; but cleaning the table from dirty dishes is not the strength of the personnel. Overall very good and recommendable. Hotel is located in the new part of
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Review collected in partnership with NH Hotels
Response from NHCIUDADDECUENCA, Director de Recepción at NH Ciudad de Cuenca
Responded Apr 7, 2019
Dear Wernerbiber, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel. Thaks for comments about room, breakfast, service and location, thanks a lot. Hoping to welcome you for your next stay with us. Recive my best regards,
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Check in was straight forward and the staff were friendly and welcoming. Th hotel was in the process of being upgraded so there was some noise from the builders. The room was spacious and there was plenty of space for a coffee table and a couple of easy chairs which would have
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Review collected in partnership with NH Hotels
Response from NHCIUDADDECUENCA, Director de Recepción at NH Ciudad de Cuenca
Responded Feb 12, 2019
Dear Explorer26495900100, Thanks for leaving us your comment on Tripadvisor. Currently the hotel is being renovated, I apologize for the noise caused. I am happy to know that you have enjoyed our breakfast and the comfort of our rooms. I hope you come back soon to visit us. Regards,
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PRICE RANGE
$63 - $133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hotels cuenca
LOCATION
SpainCastile-La ManchaProvince of CuencaCuenca
NUMBER OF ROOMS
74
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