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NH Ciudad de Cuenca

#3 of 11 Hotels in Cuenca
Certificate of Excellence
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Ronda de San Jose, 1 | San Fernando, 16004 Cuenca, Spain
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NH Ciudad de Cuenca
NH Ciudad de Cuenca
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538 Reviews from our TripAdvisor Community

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Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 19, 2015

We wanted a break in our journey from Alicante to Santander and chose Cuenca and the NH for an overnight stop. Hotel is nicely equipped and room was comfortable and clean. Breakfast is an all-you-can-eat buffet. Choice was good, but not as good as some other hotels we have stayed at. Overall 8/10. Would stay again if passing through.

Review collected in partnership with NH Hotels

Helpful?
Thank Andrew N
NHCIUDADDECUENCA, Director General at NH Ciudad de Cuenca, responded to this review

Dear Andrew N, First, let me show you my sincere gratitude for taking the time in sending us your review through TripAdvisor.com and for the trust you have placed in our hotel. I really appreciate the comments about room and breakfast, thanks a lot. Hoping to welcome you for your next stay with us so that I can meet you... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 10, 2015

We have just got home from Cuenca. We stayed two days there and the trip went fantastic. Comfortable, clean and large double rooms make your rest at night really enjoyable and peaceful. Buy what we also personally appreciated were the help and guidance given by the staff in reception, with special mention to Ms. Raquel and Ms. Leticia. Both helped... More 

Helpful?
Thank Miguel A
NHCIUDADDECUENCA, Director General at NH Ciudad de Cuenca, responded to this review

Dear Miguel A, I would like to thank you for the time to complete customer survey TriAdvisor Relating to your stay at the hotel I lead. I really appreciate your comments , that I have shared with our staff. They are the quiz of our values, a service characterized by professionalism and continuous effort to satisfy all our customers .... More 

Manchester, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 28, 2015

This was our second stay in an NH hotel and we were very happy with it once again. Room was spacious and well fitted out and the breakfast was good. Overall very good value for money and we would book again with NH. The hotel is away from the old town which has the advantage of being easy to find... More 

Helpful?
Thank David W
NHCIUDADDECUENCA, Director General at NH Ciudad de Cuenca, responded to this review

Dear David W, First, let me show you my sincere gratitude for taking the time in sending us your review through TripAdvisor.com and for the trust you have placed in our hotel. I really appreciate the comments about room, breakfastand and location, thanks a lot. Hoping to welcome you for your next stay with us so that I can meet... More 

Bushey, Hertfordshire, UK
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 4, 2015

This was almost literally a flying visit for us and therefore we saw little of Cuenca other than the hotel and the hotel restaurant. Standards were of the usual high NH variety. A very convenient hotel on a north-south trip.

Helpful?
Thank pplusj
1 review
5 of 5 stars Reviewed September 22, 2015 via mobile

I dont know how can some people complain about this place. Is great in all ways, remember is cuenca not london! Is a small and charming town , you dont need the queen luxury here , room great, people wonderfull and hotel location, parking and the best is the price. Can't be better!!

Helpful?
Thank ramses b
NHCIUDADDECUENCA, Director General at NH Ciudad de Cuenca, responded to this review

Dear Mr. Ramses b, I would like to thank you for the time to complete customer survey TriAdvisor Relating to your stay at the hotel I lead. I really appreciate the comments , That I have shared With our staff. They are the quiz of our values​​, a service characterized by professionalism and continuous effort to Satisfy all our customers... More 

alberic
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 12, 2015

We stayed for 2 nights and were very impressed with the standards of this hotel. The rooms were lovely with flat screen tv ( had sky news) and we also had tea and (nespresso) coffee making facilities plus a robe and slippers. Nice toiletries as you would expect for a 4* hotel. The breakfast was excellent and the staff very... More 

Helpful?
1 Thank caz34
Montreal, Canada
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 4, 2015

We got an outstanding welcome from the front desk staff, particularly Raquel, who gave us useful tips about visiting the old town, with map and even an umbrella because it was raining slightly that morning. She advised us to reach the highest point of the old town, where one can have breathtaking views over the gorges and town below. From... More 

Helpful?
1 Thank Tango7174
Jonkoping County, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 13, 2014

Overall a nice hotel for a reasonable price. Positive points: - friendly and helpful staff - good breakfast (different local cheeses & hams, nice juices, some fresh fruits, omelet upon request) - rooms of sufficient size and cleanliness - the hotel lies in a relatively quiet spot at about 25 minutes walking from the old town. Negative Points: - the... More 

Review collected in partnership with NH Hotels

Helpful?
1 Thank G J
New York City, New York
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 7, 2014 via mobile

I attended a week long meeting there. Staff is wonderful and helpful, never had a cleaner room, the facilities were business appropriate. Was I in Cuenca for tourism (its historical center is one of UNESCO's World Heritage sites) I would have preferred to stay in the historical center; for business though it is a great location. I have one complaint:... More 

Helpful?
1 Thank barbarabt
England
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 20, 2014

Overnight stop. Excellent room and bathroom. Safe parking below the hotel. The old town is a must to visit. The square is buzzing and the tapas wonderful. Take the opportunity to explore the old town which is a World Heritage site.

Helpful?
Thank FrednGinger
NHCIUDADDECUENCA, Director General at NH Ciudad de Cuenca, responded to this review

First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel. I really appreciate the comments about this wonderful city as you point out is declared World Heritage. Thaks for comments about room and bathroom, thanks a lot. Hoping to welcome you... More 

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