We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

AC Hotel Guadalajara

Traveler (59)
Room & Suite (47)
Dining (3)

About

Location
Cleanliness
Service
Value
Hotel offers modern amenities and comforts, restaurant , bar and meeting facilities; situated near the Palacio del Infantado.
Read more
Property amenities
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Banquet Room
Business Center with Internet Access
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
80Somewhat walkable
Grade: 80 out of 100
80Restaurantswithin 0.75 miles
18Attractionswithin 0.75 miles
279Reviews
79Photos
2Q+A
4Room tips
Traveler rating
  • 60
  • 135
  • 65
  • 11
  • 9
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
Hopefully last time I stay. Small room with poor amenities. Upgraded last time so felt better. No restaurant or food on a Sunday. Gym full of static electricity when on machines. Checked out a day early
Read more
Response from Miguel Angel H, Front Office Manager at AC Hotel Guadalajara
Responded 1 week ago
Dear guest, We are very sorry for your experience. All of our rooms have AC By Marriott standards (same metres, same facilities), no one is smaller than other. On Sunday at lunch-time, is our staff free-day, the only day along the week in which it´s closed. About static electricity at gym, is the first time we have notices about this. Our Maintenance Technician is testing machines to proove it. Sorry for any inconvenience caused, we will be pleased if you come back to our hotel. Kind regards.
Read more
I stayed here for 1 week and hotel is old and rotten. I experienced a huge leak in the bathroom where water was pouring down when the room upstairs showers. Solution was to offer me a suit ONLY TO TAKE A SHOWER because maintenance will come at 12.00 0'clock. Of course I didnt
Read more
Response from Miguel Angel H, Front Office Manager at AC Hotel Guadalajara
Responded 3 weeks ago
Good morning, At 7:30am you have indicated your problem and we have offered you the Suite to be able to use it in the morning until you make a room change but you have rejected it. We have told you that at 8:00am it would be our Head of Maintenance (never at 12:00pm) solving the problem (you have seen him at Reception). Maintenance has gone up to your room at 8:00 to verify the problem. We have offered to change to a new room at 10:00am but you indicated that ypu are leaving at 9:30am and that you gave us permission to change all your belongings to the new room at 10:00am. Finally, you told us that you would pick up the new key in the evening. Kind regards. HOTEL AC GUADALAJARA BY MARRIOTT****
Read more
Had been upgraded to a suite that was very large with great living area and large well appointed bathroom. Bed was very comfortable and large. Good wifi free Lighting in room was poor but well stocked mini fridge with coffee machine, kettle, iron and in room safe (not big enough
Read more
Response from Miguel Angel H, General Manager at AC Hotel Guadalajara
Responded Nov 20, 2018
Thank you for your comment we are glad that the room has been to your liking, as for the restaurant service we will try to improve so that you feel more comfortable in next stays in our Hotel. Best regards
Read more
I would give it a 5, but walls are thin. Some noise from neighboring room. No Street noise. Otherwise great place to stay. Nice breakfast buffet and bar. Staff very friendly and efficient. In room safe. Shower only.
Read more
Found my next spot for business stay over for when in Guadalajara! Close to shopping, restaurants, and relax downtime. Clean rooms, friendly staff very willing to assist with questions and where to find answers.
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining
PreviousNext
12345610
Where is the car park? Can't see it on google map.
Hello Sue, the car park is just in front off the Hotel.Too are another big car park and the end of our building on the right. The hotel have too and internal parking. Regards.
0 votes
Qué precii tiene el gimnasio, o es gratuito?
Buenos días. El gimnasio es de uso gratuito para los clientes del hotel Un saludo.
0 votes
Show all answers
"A room at the front and watch the world go by."
"If you want non-smoking, be sure to request it. Also, avoid the underground parking garage."
"You can park you car outside and save some bucks, the car park is safe being next to the police station."
"Wifi is not great, nor are the English speaking channels."
PRICE RANGE
$73 - $154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ac hotels guadalajara
LOCATION
SpainCastile-La ManchaProvince of GuadalajaraGuadalajara
NUMBER OF ROOMS
103
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing