Hotel Kilimanjaro
Calle Gran I General Consell 47, 07600 El Arenal, Majorca Spain
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Room & Suite (46)
Pool & Beach (44)
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About
#1,027 of 1,917 hotels in Majorca
Location
3.3
Cleanliness
4.0
Service
3.7
Value
3.4
Hotel Kilimanjaro is a 3-star all inclusive hotel which is situated in the centre of S'Arenal. Just 300 metres from the beach and close to a wide range of shopping and entertainment facilities. The hotel comprises of reception, satellite TV corner, bar, lobby and non-smoking dining room. The comfortable guestrooms are spread out over 9 floors and are reachable by a lift. The rooms are well equipped with standard facilities including a bathroom and balcony. Every room is air-conditioned and has a flat screen TV. There is an outdoor pool for adults and children and a sun terrace with sun loungers and umbrellas. Close by there is a sports centre with tennis and squash courts and a gym, Aqualand and Aquarium. It is only 15 minutes drive away from the airport and about 25 minutes from the capital of the island - Palma.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Game room
Children's television networks
Kids club
Car hire
Adult pool
Outdoor pool
Shallow end in pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Poolside bar
Water sport equipment rentals
Billiards
Evening entertainment
Table tennis
Kids pool
Highchairs available
Massage chair
Solarium
Baggage storage
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun terrace
Sun umbrellas
First aid kit
24-hour front desk
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Room features
Blackout curtains
Dining area
Interconnected rooms available
Private balcony
Safe
Flatscreen TV
Bath / shower
Hair dryer
Seating area
Separate living room
Sofa
Wardrobe / closet
Clothes rack
Private bathrooms
Wake-up service / alarm clock
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German and 1 more
Location
Calle Gran I General Consell 47, 07600 El Arenal, Majorca Spain
Name/address in local language
Hotel Kilimanjaro
Getting there
Somewhat walkable
Grade: 74 out of 100
74
Palma Mallorca Airport
3.7 mi•
See all flights
Rental Cars
37 Restaurants
within 0.3 miles
264Reviews40Q+A16Room tips
Reviews
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+1
Stayed for a week with a friend; 2 decent bedrooms, daily cleaning, very helpful and friendly staff at reception and in the restaurant; plenty of food with lots of variety at breakfast and dinner; spacious pool with several depths, and lots of sunbeds plus showers; very near 2 sizeable supermarkets, handy for fruit, snacks and drinks; 10 minutes from nice beach, 3 minutes from weekly market and cafes (behind hotel); lots of steps in hotel, up to reception and between reception and restaurant but we were able to manage them, and staff were as helpful as possible; we would definitely like to stay here again, thanks to the lovely staff
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Some rooms overlook pool, some road outside; you can ask for a room with a walk-in shower or with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from hotel kilimanjaro, Director General at Hotel Kilimanjaro
Responded Oct 27, 2023
Dear Pauliner, We greatly appreciate your comment. Without a doubt, you have made a very detailed description. We will continue working in this line to be able to offer the best quality-price. It would be a true honor to have you again at our hotel. Best regards, Hotel Kilimanjaro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Very good experience for a three stars hotel. The staff( restaurant, reception, cleaning) very kind a very helpfully. The food was excellent , I had half board . The cleaning was also fair . Parking place are a little bit difficult to be find .
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from hotel kilimanjaro, Director General at Hotel Kilimanjaro
Responded Sep 7, 2023
Dear Alin, Thanks for your opinion. We are delighted that you like the hotel and the facilities. We hope to see you again soon at our hotel. Best regards, Hotel Kilimanjaro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the structure is located five minutes from the sea and the nightlife, and it is practically the only good thing. The dining room staff during breakfast looks at you as if you were the worst of thieves, at the reception you don't rely on them explaining how the parking works, you waste time and also the car! the only reliable person was the skinny blonde receptionist who was always smiling and kind. The cleaning of the room is creepy! Every day the cleaning ladies pass by and practically only make the bed, the floor always full of dust as well as the bathroom and the small terrace. If you have a second choice, go further
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Date of stay: July 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DANIEL LLOMPART, Director General at Hotel Kilimanjaro
Responded Aug 24, 2023
Dear Zozi, Thank you very much for your comment. We have taken note of his opinion and we have had a meeting with the cleaning department so that it does not happen again. We hope to see you again. Hotel Kilimanjaro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here from the 10th to the 24th of July 2022 half board. What a fantastic 2 week break . Staff from reception to the domestic workers all excellent. Food was a pleasant surprise. Evening meal had 3 choices. Meat , fish , and vegetarian options every day. The rooms were excellent clean as often as you want . All round excellent, and I will BE BACK
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Get to the pool at 09:30 or you might struggle to get a lounger
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from hotel kilimanjaro, Director General at Hotel Kilimanjaro
Responded Oct 9, 2022
Dear Alan, Thank you somuch for your positive opinion! :) we are delighted to read that you´ve njoyed your stay with us and you are mostly welcome back!! Hope to see you again soon! Sunny greetings from Mallorca! :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for 3 nights as a solo traveler and could not fault my stay. Hotel pool, staff and food were all great! Pool area was really clean with lots of sunbeds, staff were super welcoming and friendly. I was only bed and breakfast but every morning breakfast was really nice with lots of choice! Location of the hotel is great - only a few minutes walk from the beach, restaurants, shops and bars. Especially under covid restrictions the hotel is a fantastic place to stay and I would definitely recommend. Thank you for a great stay! :)
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Date of stay: August 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tolo Llompart, Director General at Hotel Kilimanjaro
Responded Sep 12, 2021
Dear Grace, Thank you very much for your positive opinion! We are delighted to read that you enjoyed your stay with us and hope to welcome you again! We send you warm and sunny greetings from Mallorca! Hotel Kilimanjaro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from kilamanjaro arenal…so disappointing,don’t get me wrong hotel was beautiful but the set up was bad…snack bar non existent 1 ham/cheese sandwiche & 1 type of cake,compered to other all-inclusive I’ve been to we’re snack bar was so many options….buffet food was awful 1 meat 1 fish option & if u didn’t like it there’s nothing else,considering there was kids staying not even a kids food counter….and the bar set-up was a joke…plastic cup just under 1/2 pint size & 1 per person,not even my hubby was allowed to get his & mine at same time so up & down all the time,even charged for cocktails which isn’t something I’ve done ever in all-inclusive,we wore our masks but people were walking up to bar without & nothing was said…we spent more money in supermarket getting something to eat…very German,french & Dutch hotel we were only English there so uncomfortable…my advice…steer clear…
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Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tolo Llompart, Director General at Hotel Kilimanjaro
Responded Aug 24, 2021
Dear Baby Liverpool, Thank you for your comment and we are very sorry to read that you did not enjoy your stay with us and our house rules. During the meal we always try to have a mix of meat / fish / vegetable / pasta and vegetarian options in order to give our international clients a choice and we regret to read that it wasn´t at your taste. Apart from the issues we hope that our stuff, rooms, standards and location pleased you and that you enjoyed your holidays! We send you sunny greetings from Mallorca!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was good, clean and tidy and good location. Staff were excellent particularly Tony and Alexandra. Defo a three star but given the price I was happy with my stay. I stayed as an all inclusive guest and on this basis my issues with the hotel: Snack bar may as well be non-existent- just a cheese and ham sandwich and one type of cake. Ok not important really but disappointing for an all inclusive. One drink rule per person for all inclusive guests but not for those paying at the bar. They could have as many as they like in one trip. My wife and I weren’t even allowed to get each other a drink and had to go to the bar separately every time. I know all inclusive guests can be overboard with these but not allowing one drink per couple was just stupid. Even water and soft drinks. The hotel sign says to keep bar flowing! But the thing is I wasn’t having free drinks I just paid for them upfront! Food was ok but no variety at all. It was one thing and salad if you didn’t like it. We managed to eat every meal but they could do better here IMO.…
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tolo Llompart, Director General at Hotel Kilimanjaro
Responded Aug 24, 2021
Dear DaB, Thank you for your opinion and interest in our hotel! We are glad that overall you enjoyed your stay and we will take your comments into consideration for furure improvements. Sunny greetings from Mallorca!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked a one bedroom room that looked nice and what they gave me was a tiny hovel with a cot sized bed. Not at all what was advertised and what I paid for. You have to pay for beverages at the buffet, even refills. Reception does not answer the phone whether from the room or from a cell. One thin pillow and thin blanket given. Noisy hallways Only good thing was a.c.
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Date of stay: July 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Tolo Llompart, Director General at Hotel Kilimanjaro
Responded Jul 14, 2021
Dear Reganbeauchamp, Thank you for your comment and we are very sorry to read that you did not enjoy your stay - we didn't know it during your stay. We always try to make the clients happy and adjust the rooms if needed. We also give pillows and blankets whenever a client ask us and needs. The reception is open 24/7 and we are available for all the phone calls.. Maybe there were many clients or another phone call when you called us. We will take your comments into the consideration for the future reservations! We apologize for any inconvenience and thank you. Sunny greetings from Mallorca!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent a lot of time in this hotel in the summer and my experience was really good. It is really great hotel with a very kind staff. They are friendly and helpful. The hotel is clean and a good located. There are also a lot of supermarkets and shops nearby. The recepction is 24 hours opened and when you go out you can leave the key of your room there. What I loved the most was a swimingpool with a lot of sunbeds, umbrellas and the bar. I have never seen in another hotel swimmingpool so big and so great. There is also a room for your kids to play some games and spend the time there.. The very fun were different kinds of night shows a few times in a week in the bar. I recommed this hotel!
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Date of stay: August 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ToloL1, Director General at Hotel Kilimanjaro
Responded Nov 13, 2019
Dear Liliii007, Thank you very much for your opinion and we are happy that you enjoyed our hotel and staff. We hope to see you in our hotel next year! Sunny greetings from Mallorca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Travelled with 3 other adults. Was a trip to celebrate our 10 year anniversary. The hotel was fab. Room cleaned everyday, clean bedding & towels daily. Food was lovely. Plenty of choice. Pool was warm and clean. Would definitely recommend. Entertainment 4 out of the 5 nights we stayed.
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ToloL1, Director General at Hotel Kilimanjaro
Responded Oct 24, 2019
Dear Liana-Garf, Thank you so much for your time to write us an opinion! We are delighted that you enjoyed your stay with us and all our services! We hope to see you again in near future! Best regards and sunny greetings from Mallorca!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the El Arenal area.
PRICE RANGE
$66 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kilimanjaro hotel el arenal
LOCATION
SpainBalearic IslandsMajorcaEl Arenal
NUMBER OF ROOMS
154
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Claim Your ListingHOTEL KILIMANJARO - Updated 2023 Prices & Reviews (El Arenal, Spain)
Frequently Asked Questions about Hotel Kilimanjaro
Which popular attractions are close to Hotel Kilimanjaro?
Nearby attractions include Club nautic arenal (0.2 miles), Caramba (0.2 miles), and Divine, wine + art (0.1 miles).
What are some of the property amenities at Hotel Kilimanjaro?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Kilimanjaro?
Top room amenities include a flat screen TV, blackout curtains, and a dining area.
What food & drink options are available at Hotel Kilimanjaro?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Kilimanjaro?
Conveniently located restaurants include Casa Do Pulpo, Las Sirenas, and Restaurante Del Sol.
Are there opportunities to exercise at Hotel Kilimanjaro?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Hotel Kilimanjaro?
The staff speaks multiple languages, including English, Spanish, French, German, and Polish.
Are there any historical sites close to Hotel Kilimanjaro?
Many travelers enjoy visiting Santuari de Cura (8.8 miles), Sa Llotja (7.6 miles), and Palau de l'Almudaina (7.4 miles).