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Caribbean Bay

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Caribbean Bay
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452 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Got to hotel.... no rooms..... half hr wait for taxi...... next hotel. Finally arrived and got a room in the sister hotel. Food was reused constantly, but named differently. The pools where nice but they close at 6 and there was no where else to go. Entertainment was good effort from the people but with no money or budget it... More 

Helpful?
Thank Ayesha L
London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Just came back from this hotel and I don't know where to begin but I'll start with positive (ish). The staff tried their best to be helpful. Ina at the reception is absolutely lovely and so is the young lady at the bar at the 1st floor swimming pool. Food was edible but everything tasted the same for lunch and... More 

Helpful?
2 Thank Njanja21

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South Yorkshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a week on 27/07/2016 on arrival (approx 11:30am) the hotel was clean and quiet, we checked but our room wasn't ready so we were given our wrist bands and put our cases in the luggage room. We had roughly a two hour wait for the room. The staff were all helpful and friendly, the pool area... More 

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Thank savanna730
1 review
3 of 5 stars Reviewed 5 weeks ago via mobile

Got what you paid for,The Television channnels were rubbish however the food was ok and accomadation was comfy, loved the cats on the roofs over our balcony, Did not like the Staff at the desk on arrival (early a.m) took ages to get us into our room( 2.30pm!) I know it was 'The Hotel's policy' so we were left wandering... More 

Helpful?
Thank Katie W
2 reviews
4 of 5 stars Reviewed July 21, 2016 via mobile

I visited this hotel with my family and we were satisfied with it. The rooms are big enough and room service is fine. The food is absolutely delicious and lots of choises. Snackbar by the pool could be bigger. We liked the swimmimg pool on the roof- there is amazing view. The location of the hotel is acceptable, it is... More 

Helpful?
Thank Vojtěch J
Poole, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 20, 2016

First of all we had an unsettled start to the holiday - as I have read has happened to a few people. When we arrived at the hotel at around 1pm on a Sunday, we were told by the receptionist that there was no room for us at the hotel. His English wasn't fantastic so it was difficult to understand... More 

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2 Thank Jenni S
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 14, 2016

Stayed in this hotel June 2015 and ended up sick with food poisoning. It has put me off ever going all inclusive again anywhere. I had to fly home a few days early at a great expense to myself. rooms were ok but staff were not very helpful.

Helpful?
1 Thank debbiematthews1979
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 27, 2016 via mobile

So I booked this hotel because it was all inclusive and came as part of a great package deal. When I first arrived at Caribbean bay, I was directed towards another of their hotels calls Palma Bay.( which was ok, basic small room but very noisy) I returned to Caribbean bay the next day, room wasn't ready so I did... More 

Helpful?
1 Thank Diahann M
Northamptonshire, United Kingdom
1 review
3 of 5 stars Reviewed June 24, 2016

Myself & 3 friends arrived on 8/6/2016, the hotel appeared fresh & inviting, only one person reception all the time we were there which became very difficult not only for the poor receptionist but also guests. we had to ask on 3 consecutive days for towels as the cleaner kept forgetting to put clean one in. The room appeared clean... More 

Helpful?
Thank latte2016
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 23, 2016

My boyfriend and I (a young couple) wanting to see the world book this hotel for a mini 4 day break as I wanted some time off work and thats the only time I can get off. On the 19th I worked at the airport didn't finish until late at night. I had to be at the airport again at... More 

Helpful?
Thank Lizzie_Stanier
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
Official Description (provided by the hotel)
This hotel has been refurbished recently. The rooms have a full bathroom, satellite TV, telephone and air conditioning. There is a large bar lounge with recreational areas and two swimming pools: one is located on the upper terrace of the hotel to let you enjoy with friends or with your partner. ... more   less 

Additional Information about Caribbean Bay

Address: Calle Trencadors 48, 07600 El Arenal, Majorca, Spain (Formerly Saga Hotel)
Location: Spain > Balearic Islands > Majorca > El Arenal
Price Range: $67 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Caribbean Bay 3*
Number of rooms: 229
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Also Known As:
Saga Hotel El Arenal
Saga El Arenal
Caribbean Bay El Arenal, Majorca
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