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MLL Mediterranean Bay Hotel

Traveler (648)
Room & Suite (202)
Dining (94)
Certificate of Excellence

About

#4 of 43 hotels in Majorca
Location
Cleanliness
Service
Value
Certificate of Excellence
Elegance you can afford. Opened in May 2010. Located at 350 metres from the beach of Arenal and 11 Km from the capital, Palma. There’s a wide offer of leisure in the vicinity. The bedrooms have a fully-equipped bathroom, satellite TV, telephone and air-conditioning. A large salon bar with leisure areas and a swimming pool will make your holidays a quiet and comfortable experience.
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Property amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Meeting rooms
Outdoor pool
Sauna
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
31Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
1,150Reviews
97Q+A
99Room tips
Traveler rating
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  • 67
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Popular mentions
I stayed at this hotel with a friend for 2 nights – thank God we didn’t stay any longer! Ignore the 4-star rating of this hotel. Giving it a 2-star would be far too kind. We upgraded to superior double room and it was just basic. I can’t imagine how even more basic the standard
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+1
Reviewing here this week in El Arenal (group in multiple hotels). Let's get the Negatives out the way first...... It's at best a 3 star hotel and nowhere near a 4 as claimed. Some rooms are pokey small and the Air Conditioning doesn't work and blows warm air at 20° onto you! We
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Response from MLLHotels, Director de Relaciones con Clientes at MLL Mediterranean Bay Hotel
Responded yesterday
Dear guest, Thank you so much for taking the time to share your thoughts based on your holiday experience at our hotel. As you well say, our gastronomic offer varies continuously to satisfy the palates of all our visitors. Our kitchen team strives daily to prepare tasty dishes with which to please you. Regarding the location we are happy to read that it was of your liking and that you have enjoyed it. Thank you very much for appreciating our fantastic animation team. We are happy that you enjoyed your stay with us and that our scheduled activities met your needs. Our team puts all their effort every day so that each and every one of our guests enjoy it to the fullest, they invest all their enthusiasm in it and we wholeheartedly appreciate your positive comment. We are excited to be so positively qualified by our cleaning service, it is for us a factor of vital importance and nothing is more pleasing to us than seeing our work reflected in the good impressions of our guests. Naturally I am terribly disappointed that our staff members did not show case the usual level of hospitality which we pride ourselves on and I have shared your feedback with the entire team at the hotel. Please be assured that this is not a usual occurrence at the hotel and I do hope that we have the chance to welcome you back to the hotel in the future. If you are returning to the hotel please contact me directly so that I can personally oversee your stay with us. It is a pity that during your stay you did not tell us about the Wifi service, our reception team is at your disposal to solve any inconvenience that may arise during your visit. Again, we thank you for your effort in writing and sharing this review and hope you will consider our hotel in your future holiday plans. Yours Sincerely, All the team at MLL Hotels.
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This hotel is no where near a star. It is the first time I have ever arrived before check in time and been told if I want my band I need to pay extra for 1.5 hours!! The rooms are small but manageable, however very hot and no working Air con, our group has 3 other rooms all with
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Response from MLLHotels, Director de Relaciones con Clientes at MLL Mediterranean Bay Hotel
Responded 1 week ago
Dear Gemma, Thank you for taking the time to share your feedback about your recent stay with us. It is a pleasure to know that our varied culinary offer has pleased you. It is made with the careful dedication of our chefs on a daily basis, so that our customers also enjoy this important aspect during their vacations. We are sorry to know that the noise that you experienced promptly prevented your correct rest during your stay at our hotel. In these cases we ask our guests to approach us at the moment of the incident, to be able to give a solution in the shortest time possible, in situ, depending on the level of occupation we could have offered another room more in line with your needs, since we have different buildings of rooms with different locations and different orientations. Again, we thank you for your effort in writing and sharing this review and hope you will consider our hotel in your future holiday plans. Yours Sincerely, All the team at MLL Hotels.
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Hotel rooms were clean but a bit of a squeeze. All inclusive bar was certainly not the best but the food was pretty rubbish unless you like chips. Sadly it was full of noisy young drunk Germans not offensive just loud and drunk. Entertainment only on Wednesday and Friday night
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Response from MLLHotels, Director de Relaciones con Clientes at MLL Mediterranean Bay Hotel
Responded 2 weeks ago
Dear guest, Thank you for taking the time to share your feedback about your recent stay with us. We are excited to be so positively qualified by our cleaning service, it is for us a factor of vital importance and nothing is more pleasing to us than seeing our work reflected in the good impressions of our guests. In our hotel, rest is just as important as fun, because of this we always ensure a pleasant rest while we like for those who wish so to enjoy lively evenings. It would have been very useful if you would have directed yourself to our reception staff reporting on the event you are commenting on, so they would have taken measures in situ and solved this discomfort that has been caused. We would have loved to ensure your rest during your vacation. I hope you will give us the opportunity to serve you again on your next visit to our hotel. Best wishes, All the team at MLL Hotels.
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went last year so booked again a very clean and nice Hotel and will book again next year very good value for money The food in the food hall wow is amazing so much to choose from I was lucky to find this hotel last year and was so glad we went again
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Response from MLLHotels, Director de Relaciones con Clientes at MLL Mediterranean Bay Hotel
Responded 2 weeks ago
Dear John, Thank you so much for sending in a review I’m delighted you had such a great stay. We are happy to hear that you enjoyed our excellent service and that our rooms were according to your likings. Rest assured that we will pass your opinion on to our team. We are also pleased to know that our high standards of hygiene and cleanliness met your expectations. From your words we believe you completely understood our concept: to offer great quality accommodation at extremely competitive rates. It is very pleasant for us to know that our diversity has pleasantly surprised you. We offer an excellent and wide gastronomic offer, because we know that a satisfied palate is a very important requirement for the full enjoyment of the holidays. We look forward to welcoming you back to our Hotel in the not too distance future. Sincerely, The whole team at MLL Hotels.
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PRICE RANGE
$66 - $226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
olimpo hotel el arenal
LOCATION
SpainBalearic IslandsMajorcaEl Arenal
NUMBER OF ROOMS
105
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