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JS Paradise Beach Music Hotel

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Calle Sant Bartomeu 10, 07600 El Arenal, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (215)
360
Panoramas (8)
Room & Suite (143)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 45 hotels in El Arenal
Location
Cleanliness
Service
Value
Located in Arenal , 200 meters from the Yacht Club and 200 meters from the beach , easily accessible from the city of Palma and the airport. Paradise Beach Music Hotel renovated in 2015 has 7 floors has 125 rooms.
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Property amenities
Street parking
Free internet
Outdoor pool
Bar / lounge
Bicycle rental
Car hire
Steam room
Adults only
Public wifi
Restaurant
Breakfast buffet
Outdoor dining area
Poolside bar
Taxi service
Shared lounge / TV area
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Telephone
Wardrobe / closet
Flatscreen TV
Bath / shower
Private bathrooms
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Room types
City view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Catalan, German

Location

Full view
75Somewhat walkable
Grade: 75 out of 100
34Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
559Reviews43Q+A73Room tips
Traveler rating
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  • 112
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  • 89
  • 171
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  • English
Tracey C wrote a review Oct 1
1 contribution
Where do I start ...firstly we booked all inclusive with teletext holidays only to find out 2weeks before our holiday was due it wasn't all inclusive as it should be ,no one informed us about this,teletext or JP hotels . I asked to be moved to a proper all inclusive and guess what they demanded another £526 when I told them I wouldn't pay they put the phone down on me.... Now to the hotel. food was absolutely diabolical,no labels on the food to say what it was you was eating ,it was a guessing game every day,GOD HELP YOU IF YOU HAVE ALERGIES..It was always cold even at the fist sitting at 7pm. Every thing was dry ,my brother in law is recovering from cancer and found it real hard to eat,he had to ask for gravy ,the looks they gave,its like the food is just thrown together ,chick peas in tomato sauce ,and there trying to tell us its beans lol who has broccoli for breakfast and Ash browns for dinner....staff are rude you ask them something and they just walk off!!! ignorant to the max.we stayed here in 2019 and had a great time,never again ... quick to take our money ,but not quick to give a refund back . Every single person in this hotel is complaining, I hear its closing on the 5th October it should stay closed and revamp their staff and food..
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Date of stay: September 2021Trip type: Traveled with family
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kelly allen wrote a review Sep 2021
1 contribution
this hotel is NOT all inclusive when we arrived we were told we were allowed 3 drinks with lunch and 3 drinks with dinner.. the food was inedible and always cold we basically lived off toast the entire time.. Esteban however was amazing and basically carried the hotel on his shoulders. there is almost no security with people coming and going from other hotels and rooms i had 80 euros taken from my purse. no entertainment of any sort they were playing christmas songs in september DO NOT BOOK
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: stay at a different hotel
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Response from JS Hotels, Marketing at JS Paradise Beach Music Hotel
Responded 3 weeks ago
Dear Kelly, thank you for your feedback. We apologize for any inconveniences during your stay. The Balearic government legislated the all-inclusive regime according to twher the hotel is located in Mallorca already in 2020. Please see further information on our website. Our obligation is to comply with the regulations as a hotel. All our collaborators were also promptly notified so that they would notify clients before booking. At check-in, our guests are also notified of the new regulations, what the all-inclusive includes, and that we can only give out alcohol. 3 drinks per person for lunch or dinner. Beer or wine. The rest has to be paid. We are sorry for the inconvenience and we have taken note of your comments that will undoubtedly help us to improve our services. We very much appreciate that the service of our team has been to your liking. With best regards, JS Hotels Team
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Attila R wrote a review Sep 2021
2 contributions1 helpful vote
The hotel offers a very good value for your money.I've had half board,it really worth it(and at lunch,you can choose from the restaurants outside).The breakfast is awesome,and the dinner is also verytasty,lot of choices.Only thing is that the soft drinks were not available sometimes at bf... I've asked for a rom with view,and tadaaa I gota top flor with great view to the sea!Loved it. The staff at reception are also extremely friendly and helpful! have to mention Alvaro,his a bit even more awesome than the rest of the staff... Only thing if you choose this hotel is its an adult only hotel.So at night there will be noises...Actually the girls at the next room had ruined my last night,cause from 3 to 5AM they talked,shouted like theyre in a bar...But thats their fault,not the hotels! Had a great time here,would recommend! :)
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Date of stay: September 2021
Rooms
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Response from JS Hotels, Marketing at JS Paradise Beach Music Hotel
Responded 4 weeks ago
Dear Attila, thank you so much for sending in a review. It is such a boost to morale to all, when we receive such positive feedback like yours. Wonderful to hear you had an excellent stay with us! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. Thank you for taking the time to share your experience. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team
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Jason C wrote a review Aug 2021
Southampton, United Kingdom55 contributions14 helpful votes
Clean rooms, food not bad and friendly staff, but for a 16s and overs hotel they don't serve all inclusive alcohol, you can have 3 free drinks with dinner and again with tea but other than that they make you pay for you Alcohol. You can drink soft drinks free all day, also no entertainment like it states on their Web page and the pool table is shut away and not in use, so if you are going to book here it's probably better going Half board but sort it before you get there or they won't change it
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: No carpark and it on a busy little 1 way road on a hill
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Response from JS Hotels, Marketing at JS Paradise Beach Music Hotel
Responded Aug 26, 2021
Dear Jason, thank you for taking the time to share your feedback about your recent stay with us. Our staff still proves to be the biggest asset to any hotel. Their dedication and hard work are unrivalled and they really are a major contributor to the success of the hotel. We are also happy to read that you point out the well-kept and clean condition of our establishment. We invest a lot of effort and time in cleaning and maintaining our rooms and community facilities. We regret not having met your expectations with the entertainment, and we encourage you to please communicate any issues to the reception desk next time, who would have been delighted to assist you. Best regards, JS Hotels Team
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Alex492 wrote a review Jul 2021
London, United Kingdom3 contributions1 helpful vote
Hotel was everything I expected, all staff where really friendly, rooms very clean, food was fantastic couldn’t have asked for any better... I would like to say many thanks to all reception staff Alvaro, Marina and another man, who works in the afternoon. They were very helpful. Also restaurant and bar staff very fantastic.
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Date of stay: July 2021
Value
Cleanliness
Service
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Response from JS Hotels, Marketing at JS Paradise Beach Music Hotel
Responded Jul 26, 2021
Dear Alex, thank you so much for sending in a review. It is such a boost to morale to all, when we receive such positive feedback like yours. Wonderful to hear you had an excellent stay with us! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team -especially with Alvaro and Marina - in order to motivate them to always deliver the best to our guests. Thank you for taking the time to share your experience. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team
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PRICE RANGE
$61 - $172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel isla dorada, isla dorada el arenal
LOCATION
SpainBalearic IslandsMajorcaEl Arenal
NUMBER OF ROOMS
125
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Frequently Asked Questions about JS Paradise Beach Music Hotel
Which popular attractions are close to JS Paradise Beach Music Hotel?
Nearby attractions include Blues Bar (0.1 miles), The Hangar Bar (0.07 miles), and Club nautic arenal (0.1 miles).
What are some of the property amenities at JS Paradise Beach Music Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a poolside bar.
Which room amenities are available at JS Paradise Beach Music Hotel?
Top room amenities include air conditioning, a flat screen TV, and a pool view.
What food & drink options are available at JS Paradise Beach Music Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JS Paradise Beach Music Hotel?
Yes, street parking is available to guests.
What are some restaurants close to JS Paradise Beach Music Hotel?
Conveniently located restaurants include Piccolo Sogno, Casa Do Pulpo, and Restaurante Del Sol.
Are there opportunities to exercise at JS Paradise Beach Music Hotel?
Yes, guests have access to an outdoor pool during their stay.
Which languages are spoken by the staff at JS Paradise Beach Music Hotel?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.
Are there any historical sites close to JS Paradise Beach Music Hotel?
Many travelers enjoy visiting Santuari de Cura (8.9 miles), Sa Llotja (7.5 miles), and Palau de l'Almudaina (7.4 miles).
Does JS Paradise Beach Music Hotel have any great views?
Yes, guests often enjoy the city view available here.