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Traveler (46)
Room & Suite (27)
Dining (7)
Certificate of Excellence

About

#3 of 43 hotels in Majorca
Location
Cleanliness
Service
Value
Certificate of Excellence
New management from 2014 Hotel Garau it's a home from home, a small hotel that offers everything you need: comfort, kidness and location. All our rooms have either a balcony or a terrace and includes a private bathroom. We are just 150 meters from El Arenal beach, surrounded by numerous shops,restaurants and pubs. Palma city center it's 20 minutes' drive from the hotel and Palma Airport it's just 10 minutes' drive away. We have free wi-fi in our common areas, car and bikes rentals, buffet breakfast in our dining room, bar with music and drinks, and we offer a large fan of activities to our guests (tiquets for water and park attractions, paddle surf, kite-surf, shows, ...) And much more!
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Property amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Multilingual Staff
Room features
Air conditioning
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS

Location

Full view
84Good for walkers
Grade: 84 out of 100
51Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
101Reviews
90Photos
7Q+A
2Room tips
Traveler rating
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Popular mentions
We travelled across Mallorca and two night we stayed in this hotel. Staff was friendly, breakfast was tasty and room was clean and had everything we need. Great location close to beach, shops, bars...
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Response from HG-Team, Gerente at Hotel Garau
Responded Oct 18, 2018
Hi Elik Thank you very much for your kind review. We appreciate it! Great to hear you found out staff very friendly and breakfast tasty! As well as enjoyed the location being so close to everything. We hope to have you back again in the future! Regards Hotel Garau Team
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+1
We chose Hotel Garau as a short overnight stay to be near to Palma airport for an early flight the next day. We were greeted with smiles and informed that our room would be ready within the hour which meant we could nip out for a bite to eat for lunch. Our bags were safely
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Response from HG-Team, Gerente at Hotel Garau
Responded Sep 5, 2018
Hi Sean Thank you ever so much for taking the time to leave us your review. We are thrilled to hear you had a good stay with us and were greeted with smiles and found the receptionist staff helpful with booking your taxi etc. Great to hear that you enjoyed the location being so close to plenty of restaurants, shops and the beach too :-) Hope to have you back again Regards Hotel Garau Team
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Hotel Garau is a family run business who take pleasure in ensuring that their guests have a great time and if there is something of a niggle, they respond immediately. We had a lovely time, the beds were really comfy, there is a terrace downstairs for eating breakfast outside or
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Response from HG-Team, Gerente at Hotel Garau
Responded Aug 29, 2018
Hi Geopuckett Thank you ever so much for leaving us this review about your experience whilst staying with us here at Hotel Garau. We are very pleased to hear you found the staff would help immediately with any of your needs whilst on your stay, also that you enjoyed the hotel bar and location of the hotel being on a quiet street away from the noise. Many thanks for your recommendation, we really appreciate it! Look forward to having you back again. Regards Hotel Garau Team
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We stayed at this hotelfor one night.In any case the tourists around that area are teenage drunk germans extremely noisy.However even if the noise outside and inside the hotel was too much when we complained at the reception they promised they will take care but nothing
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Response from HG-Team, Director General at Hotel Garau
Responded Jul 10, 2018
Dear Mr.Achilles, We are so sorry we couldn't fit your expectations. Indeed this area is a strong party area, nevertheless we can assure you we are one of the most quiet hotels you can find around here. In this particular case, you have been complaining about the most minimal noise there was in the hotel throughout the whole night, we believe to go out to have a cigarrete and be speaking in a low voice on the balconies at 00:00 is not really a strong reason to complain about noise since no one was being loud or rude, nontheless we listened to every single complain of yours and made stop any 'noise' inmediately. As well, people was coming back late to the room indeed, although absolutely none of them was rude or loud at any moment, they just go up the stairs and get into their rooms to go to sleep, that truly unfortunately were aside yours so you could hear them arrive. You came downstairs infurated up to 4 times complaining about other guests who were actually doing a fine, polite use of their rooms, and we needed to disturb them in order to please your needs. Despite all, we offered you an excellent service, since our main priority is to make sure everyone of our guests have a confortable stay with us, you left the hotel at 06:30 a.m. but till that very moment we have been at reception to hear to every complain and try to make it better for you despite, honestly, the slight lack of sense of them. Again, we do really apologize to don't have fulfill your expectations, we have been opened for 4 years and is the first time we encounter a situation and a guest like this, for instance, in this very moment we are hosting two families for 10 and 15 days, with two childs each, 1 to 4 years old, and we haven't heard from them a single complain about any noise in the hotel. The only thing we can advice you, is that if you have any special sleepings needs try to double check the areas where you are going to stay. Most sincerely, Marcos Garau
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The rooms are clean, got nice balcony where you can just chill out. Staff are great and very friendly......very helpful too. The location is right where the beach is not too far. Only disadvanrage for me personally is all the stags and hens locally makes alot if noise at night.
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Response from HG-Team, Gerente at Hotel Garau
Responded May 21, 2018
Hi there, Thank you very much for taking the time to leave us this comment. We are always pleased to receive feedback from our clients. We are particularly pleased to hear that you thought our staff was of very good quality and friendly! We look forward to having you back here very soon Best regards Hotel Garau Team
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Photo provided by managementHotel Garau
Habitación Doble
Photo provided by managementHotel Garau
Habitación Doble
Aussicht auf die umliegenden Häuser
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123456
Do you provide an airport shuttle?
Dear Ms.Tequida, I'd like to apologize for the delay on the reply. Airport Shuttles / Parking Space Dear Mrs.Miller, Unfortunately we don't dispose airport shuttles, we can arrange shuttles with a private company, although those are more aimed for groups so they are buses and have a minimun cost of 40€, when on the other hand a taxi from the airport to the hotel would cost you 20€. Another option is the line bus number 21, which you can take on the same airport, with an approximate cost around 5€ per person. You will have to drop at bus-stop number 488 - Trasimè, 24, which is really close to our hotel. We either have not private parking, although, it shouldn't be hard to find parking space on the surroundings nearby. Let us know if we can be of any further help.
0 votes
Is it possible to have 3 persons stay in a double room?
Good morning! Unfortunately we do not offer triple rooms! But we have individual rooms instead! Thanks!
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I hired a car while I was staying there and I always found parking in the streets near by. You just have to head a few streets back from the beach.
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Le camere doppie hanno i letti separati?
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12
"At the moment there is no lift"
"Go for 101"
PRICE RANGE
$52 - $134 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Climent
LOCATION
SpainBalearic IslandsMajorcaEl Arenal
NUMBER OF ROOMS
24
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