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Hotel Palma Mazas

Carrer Girona, 17, 07600 El Arenal, Majorca Spain
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Traveler (350)
Room & Suite (77)
Pool & Beach (44)


#37 of 45 hotels in El Arenal
Good to know
Languages Spoken
English, Spanish
Property amenities
Paid internet
Outdoor pool
Bar / lounge
Breakfast buffet
Poolside bar
Room features
Private balcony


Full view
61Somewhat walkable
Grade: 61 out of 100
56Restaurantswithin 0.75 miles
15Attractionswithin 0.75 miles
730Reviews83Q+A100Room tips
Traveler rating
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Popular mentions
Wendy M wrote a review Jul 2021
4 contributions
My daughter and her friend arrived last night at 11pm and the hotel is CLOSED !!!! They had to find another hotel near by and are waiting to see what happens today. The transfer bus dropped them off, told them to walk the rest of the way and when they got there the front gate was locked and it was in total darkness.
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Date of stay: July 2021
Sleep Quality
Pinklady191 wrote a review Aug 2020
Birmingham, United Kingdom3 contributions5 helpful votes
The older men need more training on how to be polite and friendly. The man who works the shift for breakfast is very rude. The first few mornings we would say hello and he just stared back at us and said nothing. If you don't enjoy your job, leave and I'm sure someone will do it better. The older man (sorry can't remember any names) who worked the dinner evening shift was lovely and helpful, always said hello and had a smile on his face..perhaps he should do the training for the other men👀 However the women staff were excellent! Very polite and helpful and improved our experience from the mornings we had. The older man who works on reception and the bar had an attitude and would also benefit from some updated training on how to speak to guests. The younger man on reception was friendly and helpful. No air con was a shock as it doesn't state this on their website!! Meaning we had to open the balcony door which is not only a risk but we also got tones of mosquito bites. They do give you a fan if you ask. There was not any vegan options provided after asking and explaining so I ate fruit, chips and salad most days..oh and the salad they use for lunch is the same one they put out for dinner😩😩 the sunbeds really need a padded cover rather than just sitting on plastic. The pool area is nicely set out for its size. We still had a lovely holiday and as I said before the women staff really positively impacted our stay. Majorca is a beautiful place that I will gladly return to, however the hotel sadly is not.
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
Gpink44 wrote a review Aug 2020
1 contribution1 helpful vote
Good points-- all female Hotel staff are lovely Bad points-- food terrible, breakfast is cereals, toast, cold boiled eggs, hard tasteless crossiants,melon.. There's no hot breakfast at all. Lunch is salad consisting of lettuce (which is questionable), tomatoes and white onion, then a mix of those with tuna, a bowl of sweet corn and some rice. Both breakfast and lunch are supervised by the rudest man I have ever encountered on a holiday... You say aloa, he glares at you... He touches the food with no gloves on. Dinner is exactly the same as lunch but with either a fish or meat platter and chips. There are no snacks that you usually get with all inclusive and drinks are only available in AI between 11 and 11...the bar is vacant of staff and you end up having to go to reception to ask for someone to come to the bar. The rooms are very basic but what you'd expect for the price so not a problem, but the no air con is a massive problem, very hard to sleep... The only way to get some air is with the balcony doors open all through the night which isn't ideal... We were very on edge being on the first floor having to do that as two females alone. I've never been abroad and not had air con, it was awful... Ended up catching up with in the day when the sun was on the other side of the building! Website says that the beach is a few minutes walk... Erm... Nope... Its about twelve minutes down a steep hill - which you then obviously have to walk back up. Definitely don't recommend to anyone!!!
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
Z5982RIrobertb wrote a review Feb 2020
LEVEN15 contributions30 helpful votes
This is just to let people who xpect 3+++stars your having a giraffe, The Hotel is clean , staff are very polite & will bend over backwards for you, Food although basic there is always something you can eat & isent going to give you the deli belly, My Partner & I are not fussy eaters but found the food varied & hot , We have now been going for several years , & will always give this hotel a Damn good repore . Going back this year even if its just to hear the guests????? moaning. By the way its more than 3 star just have to look between the lines, Regarding the Tax this has been in for several years so there is no come back on the hotel , cu your guides for the Spainish islands .A Big thank you for all the staff at Palma Maza
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Date of stay: May 2019
Room Tip: Rooms above second floor over looking pool
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4 Helpful votes
wojciechkuzawinski wrote a review Jan 2020
Cork, Ireland2 contributions5 helpful votes
Visiting this place 2nd time. For people writing reviews: please keep in mind that the hotel is a basic, cheapest available place offering full board / all inclusive. hotel employees are local residents. they just work for low money and they are frendly enough. lots of customers are young people and comming only for having a party so the families looking for quiet place are forced to chose different place. rooms could be cleaned more often . I have just booked my next stay in the palm mazas.
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Date of stay: July 2019Trip type: Traveled with family
3 Helpful votes
$37 - $113 (Based on Average Rates for a Standard Room)
palma mazas el arenal
SpainBalearic IslandsMajorcaEl Arenal
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Frequently Asked Questions about Hotel Palma Mazas
Which popular attractions are close to Hotel Palma Mazas?
Nearby attractions include ZOO BAR (0.08 miles), Bar Felix (0.3 miles), and Aqualand El Arenal (0.2 miles).
What are some of the property amenities at Hotel Palma Mazas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Palma Mazas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel Palma Mazas?
Conveniently located restaurants include Coyote, Restaurante - Jardin Torrero, and Sa Foganaya SL..
Are there opportunities to exercise at Hotel Palma Mazas?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Hotel Palma Mazas?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Palma Mazas?
Many travelers enjoy visiting Santuari de Cura (8.8 miles), Sa Llotja (7.8 miles), and Palau de l'Almudaina (7.7 miles).