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Seramar Hotel Luna Park Adults Only

Mossen Antonio Maria Alcover 9, 07600 El Arenal, Majorca Spain
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Traveler (857)
Room & Suite (172)
Dining (100)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#6 of 41 hotels in El Arenal
Location
3.6
Cleanliness
3.4
Service
3.5
Value
3.5
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Property amenities
Wifi
Pool
Coffee shop
Game room
Billiards
Car hire
Banquet room
Solarium
Paid wifi
Outdoor pool
Poolside bar
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Vending machine
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Baggage storage
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

Mossen Antonio Maria Alcover 9, 07600 El Arenal, Majorca Spain
Name/address in local language
Seramar Hotel Luna Park Adults Only
1489Reviews157Q+A100Room tips
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Sarah S wrote a review Oct 2023
2 contributions
Absolutely disgusting hotel! Bugs and ants in our room, rude staff, food is awful avoid at all costs!! We are currently still staying at the hotel unfortunately we have bugs and ants in our room from other reviews seems to be quite a common problem here! We contacted our agent who spoke to the hotel to us then having to speak to the hotel ourselves when we spoke to reception they were very rude and dismissive! They have tried to say it is our own fault for bringing food to our room (we had a pizza in our room at 11.30pm when we reported this problem to our provider at 5pm!) also trying to say food in rooms is prohibited when there is no signs saying this or not even told at check in! They then said they had our room cleaned which in fact never happened the room was the exact same! Our agent got back onto the hotel for us to then go out and come back to find bug spray placed in our room and our room having being apparently “cleaned” again! Which it hasn’t there are dead ants in the exact same place as they were beforehand!! We woke up covered in bites! The food is absolutely awful unfortunately we are here for a few more days if we could go home earlier we would be! AVOID AVOID AVOID!!!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Avoid looks ok when first enter untill you get to your room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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J_whu__ wrote a review Oct 2023
London, United Kingdom63 contributions78 helpful votes
Decent. Feel like a lot of the recent bad reviews are just from frustrated people who had flights cancelled that had the hump when they posted them. It's not bad. Clean, has a reception, decent breakfast. I guess which building you stay in is key. I stayed here 1 night at the start of a trip and 1 night at the end. The sleep the first night in building 2 was horrendous. I was on the ground floor room 16 right on the corner of the the corridor where every single person entering the building has to walk past. It was a nightmare. Drunk German and Dutch all night long,until day light. Was horrendous. It was so bad I emailed them asking to not be in that building when I returned for the last night at the end of my trip. They did this and put me in building 1. Room 344. So peaceful and quiet. Was really lovely. Balcony too. I think if I had this room twice I'd have given this 4 stars not 3. The reason I stayed here one night at the start and one night at the end is the proximity to the airport. It's €20 in a taxi. Very convenient. I hired out a motorbike for the middle bit of the trip and drove north east to a better area. This area is not one of the nicer parts of Majorca and is very much German and Dutch orientated. They gave my brother the key to someone elses room that was being slept in when he first checked in. He was shocked when opened the door to a messy slept in bed and a ashtray full of cigarettes. They sorted swiftly but no apology. And on my last day I paid 20 cash towards keeping the room the next day for a late check out and was surprised they knocked on the door asking me about a discrepancy which surprised me. But luckily one of the men remembered I paid cash and saved me embarrassment. So those 2 things were a little unprofessional. But the overriding feeling I was left with is great value for money. €42 per night, pool, nice breakfast, clean rooms. If you're needing a place close to airport, this is your best bet.
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Date of stay: October 2023Trip type: Traveled with family
Room Tip: Stay in building 1. Do not accept building 2 ground floor. You will not sleep.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sarah Alvares Cardoso wrote a review Sep 2023
London, United Kingdom11 contributions1 helpful vote
Rooms are well built and fairly equipped. Phone doesn't work and reception seems to fix it all "mañana". Breakfast is nice. There was loud music which made it impossible to rest. Reception won't upgrade to a quiet room until "mañana". Wouldn't recommend if you're on holiday in order to rest and restore. They don't seem to have guest services such as printer, local SIM cards, electronic safe, etc. and reception isn't exactly the friendliest.
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Date of stay: September 2023Trip type: Traveled on business
Room Tip: Upgrade with reservations agent lest you have to deal with reception for one.
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Ahmed A wrote a review Sep 2023
1 contribution
The hotel is very beautiful and enjoyable, with a beautiful view of the sea and the pool. The staff are nice and have good behavior. There are fun sports activities in the hotel. The food is delicious and the price of food is cheap. The pool staff were very nice to them.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Roxanne C wrote a review Aug 2023
1 contribution1 helpful vote
Easy jet stuck us in this hotel when our flight was cancelled. The most awful hotel. Unclean, ants in the bed, cockroaches running around, soiled bed and dirty laundry left on balcony. No food or even water was available to us. Thank goodness that we only had to stay for one night.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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esamblas wrote a review Aug 2023
Ostrava, Czech Republic4 contributions1 helpful vote
As my flight was canceled the airline booked a room for me in this hotel. The experience was terrible. The first room was unclean and with a terrible smell. The second room the AC was not working. No restaurant service for dinner after 11: pm and no option was given. The maintenance of the hotel is very poor
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Date of stay: August 2023Trip type: Traveled solo
Room Tip: No clean place and poor maintenance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aircraft123 wrote a review Jul 2023
228 contributions78 helpful votes
TUI put us up over night due to flight issues , room was very poor -shower leaked into room. Age range seemed to be youngsters food very poor in restaurant they had told us to use however breakfast we went to the following day in different part of the hotel was lovely. Lift broke down so had to drag the luggage from top floor down. Felt TUI really let us down with lack of comms and shoving us in Luna park
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Date of stay: July 2023Trip type: Traveled with friends
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Explore68243929885 wrote a review Jul 2023
1 contribution
I like seramar Luna park hotel because this hotel is big and beautiful , the hotel is near to the beach , the food is delicious the hotel are so clean , the room are big the workers are so friendly and the animations is the best
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tristam S wrote a review Jul 2023
Darlington, United Kingdom1 contribution1 helpful vote
Went there for a quick weekend break for my wife's birthday and it was excellent. The selection of food was great and it all was fresh, both for the breakfast and dinner. The room was clean and the pool are was excellent. I emailed the hotel on short notice as I asked if it was possible to order a birthday cake. They emailed me back saying that the cake had been ordered and it was also excellent. The staff were also very helpful and the pool staff especially were very professional. Thank you.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: It can get a little noisy late into the night.
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Response from Seramarhotels luna park, Director General at Seramar Hotel Luna Park Adults Only
Responded Jul 25, 2023
Dear Tristam, Thank you very much for taking a minute and sending us your feedback regarding your stay at Hotel Luna & Luna Park Seramar. Thank you for reinforcing the trust of our human team, which contributes its daily work so that you can enjoy your holidays as you deserve. We look forward to having you back with us in the not too distant future. Greetings, Lucas Ramón, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gordon R wrote a review May 2023
Edinburgh, United Kingdom5 contributions2 helpful votes
I spent 10 days at Luna Park from 17/05/23. On checking in at 2045 was greeted by Taf who was very polite and suggested if I was hungry I should put luggage in luggage room and go for dinner. My room was perfect and could see Palma Bay from balcony. Room was cleaned every day and towels changed if required. Breakfast was very good with healthy choices along with the traditional options, the scrambled eggs were excellent! also the choice of bread and sweet pastries was big. Dinner was good also and had a very good salad bar. Always had fish choice which suited me. The restaurant staff were excellent and always greeted you with politeness and a smile. The reception staff that I spoke with most were Patrick, who was very polite and helpful, and Carmen who even sang happy birthday to me! My Overall view of the hotel was excellent and Seramar are lucky to have such good staff. Value for money.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$66 - $132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotels luna park & tropical park hotel el arenal, hotels luna park and tropical park, luna park tropical el arenal, luna park tropical hotel
FORMERLY KNOWN AS
Seramar Luna Luna Park
LOCATION
SpainBalearic IslandsMajorcaEl Arenal
NUMBER OF ROOMS
539
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SERAMAR HOTEL LUNA PARK ADULTS ONLY $51 ($̶6̶6̶) - Prices & Reviews - El Arenal, Spain

Frequently Asked Questions about Seramar Hotel Luna Park Adults Only
Which popular attractions are close to Seramar Hotel Luna Park Adults Only?
Nearby attractions include Club nautic arenal (0.2 miles), Caramba (0.1 miles), and Divine, wine + art (0.2 miles).
What are some of the property amenities at Seramar Hotel Luna Park Adults Only?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a poolside bar.
Which room amenities are available at Seramar Hotel Luna Park Adults Only?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Seramar Hotel Luna Park Adults Only?
Guests can enjoy an on-site restaurant, a poolside bar, and a snack bar during their stay.
What are some restaurants close to Seramar Hotel Luna Park Adults Only?
Conveniently located restaurants include Casa Do Pulpo, Las Sirenas, and La Marina S'Arenal.
Are there opportunities to exercise at Seramar Hotel Luna Park Adults Only?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Seramar Hotel Luna Park Adults Only?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Catalan.
Are there any historical sites close to Seramar Hotel Luna Park Adults Only?
Many travelers enjoy visiting Santuari de Cura (8.9 miles), Sa Llotja (7.6 miles), and Palau de l'Almudaina (7.5 miles).