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Hotel HSM Europa

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62 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Manchester
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 18, 2014

We were moved to this hotel after paying to stay at a 'sister' hotel... The Reina Isabel, whom, upon arrival, announced they were full ??? Met other angry people who had also been affected by this scam and moved onto here. They are obviously fully aware they overbook there other hotel in order to fill this one and others...They can't... More 

Helpful?
1 Thank wendy F
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review

Dear guest, Thank you for your evaluation and remarks. We are sorry to read that your stay in our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and customer... More 

Majorca, Spain
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 22, 2014 via mobile

Staying there with a couple of friends, taking the chance for a sailing course in Club Nautico Arenal. Good beach, nice bar and restaurants. The hotel is good value for money, just booked today for another week this summer. We stayed last time in the neighbour hotel also from HSM

Helpful?
1 Thank 719CarlosC
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and its location. Our employees will be happy to learn of your positive remarks. We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel” in... More 

Sineu, Spain
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 10, 2013

Staying there last august with my girlfriend. Nice area, I love el Arenal. It is very cosmopolitan and good for water sports. I love diving and very close there is a Diving Club where you can enjoy good experiences. Hotel is ok for bed and breakfast. Beach is very close and my girlfriend had a wide range variety of shops... More 

Helpful?
1 Thank CarlosMendez1969
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation. We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More 

Cuenca, Spain
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 26, 2013

Stay in el Arenal with a party of friends. Booked this hotel as we know the HSM neighbour to the HSM EUROPA but was full this time, then booked the EUROPA with full board. The hotel is good as a 2stars hotel. Really good price, i was wir rude about the reviews but i believe people does not realize about... More 

Helpful?
Thank Love beach B
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you have spent a good vacation and that you liked our Service. Our employees will be happy about your positive remarks. We would be happy to see you again in our hotel or in one of the hotels of our hotel chain “... More 

Majorca, Spain
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 24, 2013

Cheap hotel close to the long sandy beach. We stayed there with a group of friends from Italy ! Good as a 2* hotel. Booked halfboard. Food ok, the best are the rooms. Big and confortable. We stayed there as we know SAINT MICHEL hotels from other vacations. We,ll come back !

Helpful?
Thank 719CarlosC
4409, Director de Relaciones con Clientes at Hotel HSM Europa, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are happy to know, that you liked our hotel and its location and that you enjoyed our meal. Our employees will be happy about your positive remarks. We would be happy to see you again in our hotel or in one of the hotels of our hotel chain... More 

Scarborough, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 22, 2011

Hotel is dirty, area is loud and smelly kebab shops are all you can see. Oh, and they don't tell you when you book they are only open 1 and 1/2 months of the year!

Helpful?
2 Thank melvisc
4409, hsm customer service at Hotel HSM Europa, responded to this review

Good afternoon, Thank you for your comments. We are sorry to hear that the hotel was not like you have expected. We do have 20 hotels in different areas of Mallorca,with different categories, and will be glad to inform you about other possibilities. Anyway, we will inform about your comments to the person who is in charge for the qualitity... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
IN GENERAL: The 2* hotel HSM Europa is situated in one of the most popular and visited resorts in Majorca, only 350 m distance from the beach. It offers a very warm, family-oriented atmosphere, and is a perfect choice for holidays with friends or family counting on good service at very good price. The hotel opens in July and August. LOCATION: The hotel HSM Europa is situated in El Arenal, one of the most popular and visited resorts in Majorca. El Arenal, altogether with Playa de Palma, extends between the municipalities of Palma de Mallorca and Llucmajor and it is 4,5 km long. Its most important features are: its proximity to Palma de Mallorca (16 km) and the airport (9 km); being one of the longest and beautiful beaches in Majorca, its long sea promenade with countless bars, restaurants and shops, ideal to go by tourist train, by bike or simply walking. The famous area of "Bierstrasse" with its vibrant nightlife is only 1,5 km away from the hotel. The impressive marine park "Palma Aquarium", one of the biggest in Europe, is situated 4 km away from the hotel. The water park "Aquacity" is situated 700 m away. The golf course Golf Son Antem is 7 km away. At its east end there is sports port Club Nautico de S'Arenal (Llucmajor). It is worth mentioning that there is an efficient public bus service to Palma de Mallorca and El Arenal, the bus stop is located directly in front of the hotel. ROOMS: The hotel offers spacious double and single rooms. All of the rooms include a bathroom, telephone and balcony. GASTRONOMY: The hotel offers half board or full board food and beverage packages. The air conditioned restaurant offers a big selection of hot and cold dishes and a variety of fruits and desserts all served buffet style. Drinks in half board and full board are not included in the price (lunch and dinner). FACILITIES: There is an indoor swimming pool for adults, surrounded by sunbeds. Bar service at the pool. Inside of our facilities there is a bar and cozy, comfortable common areas. CHILDREN: Baby cots and high chairs are available in the restaurant at no extra cost. ADITIONAL SERVICES: 24/7 reception. Safety deposit box to rent (at the reception). WIFI in common areas (no extra charge), Internet corner (extra charge). Rent a car. We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Possibility to practice sports in the area, golf courses close by. Live music various times a week. ... more   less 

Additional Information about Hotel HSM Europa

Address: Calle Sant Bartomeu 16, 07600 El Arenal, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > El Arenal
Price Range: $651 - $929 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel HSM Europa 2*
Number of rooms: 134
Reservation Options:
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Also Known As:
Europa Hotel El Arenal
Hotel HSM Europa El Arenal, Majorca
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