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HSM Reina del Mar

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Calle Balears S/N, 07600 El Arenal, Majorca Spain
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About

#7 of 45 hotels in El Arenal
Location
Cleanliness
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Value
IN GENERAL: The 3* hotel HSM Reina del Mar offers good quality facilities and service, as well as a lively and cheerful atmosphere. In the summer, it is popular among young people, who choose this hotel for its good price - quality relation, for being situated close to leisure area and attractive nightlife, and also for its proximity to the beach (300 m). The hotel opens from March to November. LOCATION: The hotel HSM Reina del Mar is situated in El Arenal, one of the most popular and visited resorts in Majorca. El Arenal, altogether with Playa de Palma, extends between the municipalities of Palma de Mallorca and Llucmajor and it is 4,5 km long. Its most important features are: its proximity to Palma de Mallorca (16 km) and the airport (9 km); being one of the longest and beautiful beaches in Majorca, its long sea promenade with countless bars, restaurants and shops, is ideal to go by tourist train, by bike or simply walking. The famous area of "Bierstrasse" with its vibrant nightlife is only 1,5 km away from the hotel. Impressive marine park "Palma Aquarium", one of the biggest in Europe, is situated 4 km away from the hotel. The water park "Aquacity" is situated 700 m away. The golf course Golf Son Antem is 7 km away. At its east end there is sports port Club Nautico de S'Arenal (Llucmajor). It is worth mentioning that there is an efficient public bus service to Palma de Mallorca and El Arenal, the bus stop is only 200 m away from the hotel. ROOMS: The hotel offers comfortable double and single rooms decorated with bright and lively colours. All of the rooms include a bathroom, telephone, WIFI (extra charge), satellite TV and balcony. GASTRONOMY: The hotel offers half board or full board meal packages. The air conditioned restaurant offers in buffet style a big selection of hot and cold dishes, a variety of dessert and fruit. Drinks in half board and full board are not included in the price (lunch and dinner). FACILITIES: There is a terrace with a swimming pool for adults, that includes a separate space for children. The pool is surrounded by sunbeds and sunshades. Bar service is available at the pool. Air conditioned bar indoors. Spacious and comfortable air conditioned common areas. CHILDREN: Swimming pool for children. Also baby cots and high chairs are available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Safety deposit box to rent (at the reception). WIFI in common areas (no extra charge), WIFI in hotel rooms, Internet corner. Rent a car. We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Possibility to practice sports in the area, golf courses close by. Live music various times a week.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Game room
Billiards
Car hire
Baggage storage
Sun terrace
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Darts
24-hour front desk
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Room features
Desk
Private balcony
Safe
Wardrobe / closet
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Clothes rack
Private bathrooms
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish, German
595Reviews28Q+A67Room tips
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jockfromessex wrote a review Oct 2019
75 contributions53 helpful votes
I visited here several years ago and said in my review then that the food let the hotel down. Nothings changed, but I have to remind myself that at £27.50 per day dinner, bed and breakfast, I shouldn't complain. You get what you pay for.
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Date of stay: October 2019
Location
Service
Sleep Quality
Room Tip: Go for the higher floors
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Response from HSM_Customer_Service, Director de Relaciones con Clientes at HSM Reina del Mar
Responded Oct 24, 2019
Dear alastair, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon! All the best from Mallorca, HSM Customer Service.
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Sabina M wrote a review Oct 2019
Schwerin, Germany30 contributions27 helpful votes
The hotel is very nice, the food is nothing special but also not bad. The staff is super friendly, pool always clean, room service top, the only 2 things that were not that great: You have to walk uphill from the beach to get to the hotel and for older people it’s not that easy and it’s an area where Spanish people are living, around the hotel are a lot of blocks and normal apartments, so it doesn’t feel like a typical holiday area.
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Date of stay: October 2019Trip type: Traveled with friends
1 Helpful vote
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Response from HSM_Customer_Service, Director de Relaciones con Clientes at HSM Reina del Mar
Responded Oct 15, 2019
Dear sabina_traveler, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards, HSM Customer Service.
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Mattttt_88 wrote a review Oct 2019
Coventry, United Kingdom144 contributions17 helpful votes
Very glad that i have booked this accommodation. Hotel is very clean and tidy, very big reception area, always smiling and friendly staff, perfect location about 4 minutes to the beach, well connected with Palma by bus 25 Express and bus 23 and with other busses along the island, rooms very nice, clean, and comfy, with beautiful view from balcony, Breakfast and dinner usually included , and I'm very happy! always fresh and tasty food, lots of to chose(buffet), supermarket around the corner. very recommended.
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Date of stay: September 2019
2 Helpful votes
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Response from HSM_Customer_Service, Director de Relaciones con Clientes at HSM Reina del Mar
Responded Oct 8, 2019
Dear Mattttt_88, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.
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gillianmoore1968 wrote a review Oct 2019
Belfast, United Kingdom1 contribution1 helpful vote
We had a fab holiday, the hotel was spotless and well maintained. Food was excellent, plenty to choose from and the kitchen staff obviously took a lot of time and effort to prepare and serve every meal.
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Traveled with friends
1 Helpful vote
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Response from HSM_Customer_Service, Director de Relaciones con Clientes at HSM Reina del Mar
Responded Oct 8, 2019
Dear gillianmoore1968, Thank you very much for your nice comment, we are very proud to know that you have enjoyed your vacation at our hotel. We are happy that the food has been of your liking, in fact, we do everything possible to satisfy all the gastronomic preferences of our customers. Our highly qualified chefs and nutritionists are in charge for offering a high quality food and a varied menu. We will be happy to welcome you again! Best regards, HSM Customer Service.
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James1402019 wrote a review Oct 2019
1 contribution
Absolutely Awesome Hotel .. Obsessively Clean throughout , Staff all very helpful and the service is exceptional , Buffet style restaurant serving a vast array of foods from all over europe ,Definitely Stay again . Highly Reccomended
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Traveled solo
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Response from HSM_Customer_Service, Director de Relaciones con Clientes at HSM Reina del Mar
Responded Oct 3, 2019
Dear James, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.
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PRICE RANGE
$64 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
reina del mar hotel, reina del mar el arenal
LOCATION
SpainBalearic IslandsMajorcaEl Arenal
NUMBER OF ROOMS
180
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Frequently Asked Questions about HSM Reina del Mar
Which popular attractions are close to HSM Reina del Mar?
Nearby attractions include Blues Bar (0.2 miles), The Hangar Bar (0.1 miles), and Club nautic arenal (0.2 miles).
What are some of the property amenities at HSM Reina del Mar?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at HSM Reina del Mar?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to HSM Reina del Mar?
Conveniently located restaurants include Piccolo Sogno, Casa Do Pulpo, and Restaurante Del Sol.
Are there opportunities to exercise at HSM Reina del Mar?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at HSM Reina del Mar?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to HSM Reina del Mar?
Many travelers enjoy visiting Santuari de Cura (8.8 miles), Sa Llotja (7.5 miles), and Palau de l'Almudaina (7.4 miles).
Does HSM Reina del Mar have any great views?
Yes, guests often enjoy the ocean view available here.