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Atlantica Club Sungarden Hotel

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Atlantica Club Sungarden Hotel
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1,111 Reviews from our TripAdvisor Community

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Showing 893: English reviews
Reviewed 3 weeks ago via mobile

Please, do not book vacation in this hotel, if you don't want to face with robbery. When we went to Aya-Napa with my family, we asked on the reception the number of bus, time for Attractions park visiting. It was a mistake! Now robbers knew that we won't come back soon. So, When we came back, there was no money...

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Helpful?
1Thank Радмила И
NicosSofocleous, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, Thank you for taking the time to express your opinion about our hotel. as we explained and showed to you, an electronic reading was done of your door lock which showed clearly that nobody entered your room during the period that you were away, and there was no sign of forced entry present. We suggested to you to...

Reviewed 4 weeks ago via mobile

Stayed at this hotel from the 16 - 26th oct. My boyfriends sister was getting married here so there was 18 of us all coming over to share her big day! When we arrived at the hotel at 10.30pm there was a mix up with rooms which was a pain as a long day travelling then being told 4 of...

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Helpful?
2Thank Scarlett D
NicosSofocleous, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, thank you for taking the time to write a review on TripAdvisor. We are happy to see that you enjoyed the family wedding. Our aim is to offer special attention and treatment to our guests on such a special day. We apologize about the mix up with the rooms on arrival. Regarding your comments about the restaurant/food It...

telford
Reviewed 4 weeks ago via mobile

We had a brilliant time at the hotel. Room was fantastic with a beautiful sea view! Checked in early hours and we had a sandwich , beer and water in our fridge !! Just what we needed !! Rooms were cleaned everyday and clean towels. The pool area was great, loved the infinity pool! And the milkshakes at the pool...

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Helpful?
2Thank TelfordMyrna
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, many thanks for taking the time to share your holiday experience on TripAdvisor. It is our pleasure to see that you enjoyed your holidays and you loved your stay here at Atlantica SunGarden Hotel. Your nice comments encourage us to continue the hard work and commit ourselves to quality service to meet our guests expectations. We hope we...

Northern Ostrobothnia, Finland
Reviewed 5 weeks ago

The room was ok, pool area lovely, nice playground for kids and the food was good BUT my child´s t-shirt (used during the nights) disappeared from the room. I told about it to the reception at least three times, but it was never found (or compensated). I have travelled a lot and nothing like this has ever happened before

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Helpful?
2Thank kvkv1
NicosSofocleous, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, thank you for taking the time to share your holiday experience on TripAdvisor. We appreciate your comments and we are sorry for any inconvenience caused, however the laundry was contacted and unfortunatley nothing was found in the linen. we apologise for this once again and look forward to be able to welcome you back in the future Best...

Reviewed November 1, 2016

Well what can I say, the hotel was very clean, staff were great, the rooms were very good, pool lovely, the views excellent, the entertainment was not very good but we still enjoined ourselves. I would highly recommend the Atlantica Club Sungarden Hotel

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Helpful?
Thank cathrineatk
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, we appreciate that you took some of your time to share your holiday experience on TripAdvisor. Many thanks for your kind words and it is our pleasure that you enjoyed your holidays. We are looking forward to welcome you again at Atlantica SunGarden hotel Best personal regards, The Atlantica SunGarden Team

Gillingham, United Kingdom
Reviewed October 30, 2016 via mobile

very poor so called 4 star Hotel. TUI now organising all daytime and evening entertainment as no Thomson entertainment at all. Hotel has very poor evening entertainment I think we saw 3 average. Singers throughout our 2 wk stay. Food very repetitive and al-acarte very poor,only one very weak lager available (. No choice other than that available) we drank...

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Helpful?
1Thank braodway
NicosSofocleous, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, thank you for taking the time to write a review and for the constructive comments. Our hotel is 3 stars local category but all tour operators classify our hotel as 4 star. Sungarden is an all-inclusive hotel and we have had very good comments about the food and beverages that we offer catering for all nationalities. Concerning your...

Reviewed October 30, 2016 via mobile

Mr and Mrs Short and Kids Visited from 19th October to 27th.. c The hotel situated 15mins walk from centre of Ayia Napa, bus 101 can be taken opposite hotel for 1.50 euros and bus 102 to return.. Taxi can be an option at 8 euros. Staff are very friendly and professional under the great management of General Manager Nicos...

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Helpful?
5Thank Richard S
NicosSofocleous, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, thank you for taking some of your time to share your holiday experience on TripAdvisor. We appreciate your kind words about the staff and for recognizing their contribution and hard work towards customer satisfaction. We definitely look forward to welcoming you again at Atlantica SunGarden hotel. Best personal regards, The Atlantica SunGarden Team

Reviewed October 26, 2016 via mobile

Just home from a weeks holiday with my teenage children. Hotel was beautiful, staff were amazing, nothing was too much trouble. From maids to bar staff to managers, very approachable and attentive. Never had any trouble getting a sun lounger. Food was good variety, different theme every night. Al a carte menu was delicious. Entertainment was ok, the blues brothers...

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Helpful?
2Thank Mhairi H
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, we really appreciate that you took the time to share on TripAdvisor your holiday experience at Atlantica SunGarden hotel. Many thanks for your kind words and it is our pleasure to identify that you enjoyed your holidays and your expectations were met. Looking forward to welcome you again at Atlantica SunGarden hotel. Best regards, The Atlantica SunGarden Team

London, United Kingdom
Reviewed October 25, 2016

I stayed at this hotel during the last week in July 2016 with 4 friends (below 20) and I am writing this review to show full appreciation to the hard working staff there. The first few days we got there we picked up a negative attitude from other guests towards us, we tried to maintain a calm, low profile in...

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Helpful?
Thank farreljack12
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, thank you for taking some of your time to share your holiday experience on TripAdvisor. We appreciate your kind words about the staff and for recognizing their contribution and ha rd work towards customer satisfaction. We definitely looking forward to welcome you again at Atlantica SunGarden hotel. Best personal regards, The Atlantica SunGarden Team

Reviewed October 24, 2016 via mobile

We stayed for a week in October with our two young children. Check in was easy and quick. We stayed in a family room in the main building. Views of pool and sea were beautiful and the bed set up for the children with the partition was great. The pool by the villas was more child friendly as it has...

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Helpful?
Thank Sally C
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, thank you for writing your review on TripAdvisor. We appreciate you kind words regarding staff and food and looking forward to welcome you again at Atlantica SunGarden hotel. Best personal regards, The Atlantica SunGarden Team

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Beachfront
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Atlantica Club Sungarden Hotel

Address: 46 Kryou Nerou Avenue, Ayia Napa 5344, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Price Range: $74 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantica Club Sungarden Hotel 4*
Number of rooms: 257
Also Known As:
Atlantica Hotel Sungarden
Hotel Style:
#12 Family Hotel in Ayia Napa
#15 Luxury Hotel in Ayia Napa
#16 Romantic Hotel in Ayia Napa
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Questions & Answers

Here's what travelers have asked, with answers from Atlantica Club Sungarden Hotel staff and other travelers.
104 questions
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Questions? Get answers from Atlantica Club Sungarden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Family or double in main hotel. Floor 3 or 2. Overlooking sea. There are bungalows at the side of hotel. We didn't find the hotel noisey.”
 of 5 bubbles dewdropwestmids, Oct 21, 2016 | Read review
“Sea View main building room has amazing views!”
 of 5 bubbles lawriegormley, Oct 21, 2016 | Read review
“all rooms have sea/pool view, don't think there's a bad room”
  • ayia napa in the distance
  • from our balcony
 of 5 bubbles Di-Dave1234, Oct 18, 2016 | Read review
“Sea view defiantly”
 of 5 bubbles lorrainer417, Oct 16, 2016 | Read review
“great views, great food, great staff”
 of 5 bubbles 27bethanc, Sep 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question