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Callisto Holiday Village

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Callisto Holiday Village
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390 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Level Contributor
2 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

This can not be a four star hotel as TUI presents it?! Looks good from a distance but is't. Choose another hotel. The breakfast is ok but there is actually very few dishes that tastes good compared to other four star hotels. The Wi-fi must have been one of the weakest we've come across in a hotel. The pools are... More 

Helpful?
Thank Kenth N
Nicholas E, General Manager at Callisto Holiday Village, responded to this review

Sincere thanks for taking the time to write a review. We strive to help every guest to each situation that arises. I will let the staff know how much you appreciated their help. The entire staff do an excellent job in ensuring a safe, clean, comfortable, and positive experience for all our guests, which you noted. If there is anything... More 

Shrewsbury, United Kingdom
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

After a good flight we had a transfer to the hotel happy chap full of helpful information The rooms where clean and spacious like a little villa upstairs & downstairs the Hotel amenities where good and the whole complex is right on the beach plenty of pools too !A good on site supermarket (if you are not fully inclusive) a... More 

Helpful?
Thank particular315
Nottingham, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

The room we were initially allocated was dirty, poorly decorated and furnished with cheap and damaged furniture, The room smelled. I had to be quite confrontational with the manager to get us moved to another room which was only just acceptable. My signature was forged on a lunch bill which we did not have. Never again!

Helpful?
Thank millarron
Nicholas E, General Manager at Callisto Holiday Village, responded to this review

Dear Guest We would like to thank you for taking the time to write your feedback on Trip Advisor, after your experience at the Callisto Holiday Village. It is our responsibility to make sure, that our guests enjoy a memorable experience. We have noted your feedback on the room comfort. We strongly value the patronage of all our guests and... More 

Budapest
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm sorry first of all for not reviewing the property itself, but rather sharing the story that happened to us with the hotel. Imagine you have spent a year working hard and you are looking for a well-deserved relaxing holiday with the family. In Cyprus. You find a nice-looking holiday village next to a sandy beach, you book an apartment... More 

Helpful?
1 Thank TibiHu
Nicholas E, General Manager at Callisto Holiday Village, responded to this review

Even with the inconvenient situation that you were faced with, you still were kind enough to let other readers know that the Callisto Holiday Village, in Agia Napa, Cyprus, is a nice place to stay. Thank you so much. Please accept our sincerest apologies for having to relocate you and your family during your recent stay with us. Overbooking, which... More 

Stoke-on-Trent, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel reception after a really good flight on the new dream liner,we had a trouble free sign in and where directed to our rooms, the hotel is of the village type with various blocks of rooms situated throughout the hotel grounds,our apartments were quite a distance from the reception easy to get to. The apartments were... More 

Helpful?
Thank John E
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The hotel has a very nice pool area and is very close too the beach and restaurants. We had 2 appartments both with ocanview so that was nice. But cleaning was terribil, appartments were dirty when we arrived. 1 room didnt Get toilettpaper for a week. And one day we came home and they hadnt locked the terrasse door after... More 

Helpful?
Thank Hanne S
Nicholas E, General Manager at Callisto Holiday Village, responded to this review

Thank you for your review, I am delighted you found the hotel and our location convenient for your needs during your visit to Agia Napa. I am sorry to hear that your room was not properly serviced during your stay with us, please be assured that your comments have been passed over to our Housekeeping Manager to address with the... More 

manchester
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Arrived late at night after 10 hour journey, was given a map and left to find our room whilst lugging suitcases, got lost a lot in dark. Came back to be given semi frozen ham n cheese sandwich by disgruntled employee. Not good start, A/C was making awful noise in room. Took three attempts to fix over three days, pool... More 

Helpful?
Thank lorna12366
Wigan, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here from 14th may for two weeks all inclusive, lovely hotel spacious studio apartment fully equipped for self cater guests, Every day we managed to get a sunbed with no issues as there's plenty to go around, wonderful pool area food was plentiful and a good selection at every meal time. I would Defo 100% return to this hotel... More 

Helpful?
1 Thank Tracy M
Newcastle upon Tyne, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 7, 2016

Just got back from a week all inclusive. Travelled with husband. I'd booked a one bedroom apartment, with side sea view, but when checked in by the lovely Panyiotos was given a one bedroom apartment with large balcony with full sea view overlooking the beach. The staff at this hotel are really welcoming and professional. Never encountered queues when getting... More 

Helpful?
3 Thank Elva G
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
Internet
  • Paid Internet
Services
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Callisto Holiday Village

Address: Nissi Aveunue, Ayia Napa 5343, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Price Range: $117 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Callisto Holiday Village 4*
Number of rooms: 334
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Also Known As:
Callisto Holiday Village Hotel Ayia Napa
Callisto Holiday Village Ayia Napa
Hotel Style:
#19 Luxury Hotel in Ayia Napa
#39 Family Hotel in Ayia Napa
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