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Napa Mermaid Hotel and Suites

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Napa Mermaid Hotel and Suites
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1,198 Reviews from our TripAdvisor Community

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Showing 814: English reviews
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for 10 nights. The hotel is lovely it is kept clean and looks lovely around pool area, breakfast, lobby and bar. The rooms were ok they were enough and fine for us but they were rather small especially the balcony as we come with couples we wanted a night on there with card games before we went... More 

Helpful?
Thank Kathybambeno
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Dear Guest Thank you for completing a guest review following your recent visit to our hotel. We are really glad to hear that you found the staff and service to be excellent. As with all guest feedback, we have shared your comments with the team and they have been gratefully received. We assure you that we have noted all your... More 

Baden, Switzerland
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We had a very nice "Executive bungalow" at the pool area. The Fitness and Spa area is not the most modern but for holidays absolutely enough. The bungalow is clean and you have really enough space. Only in the bathroom we had problems with the window and the flush worked not so well. We enjoyed our week here and would... More 

Helpful?
Thank Cedric54
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Dear Guest Thank you for your kind review following your recent visit to our hotel and we were very pleased to read that you would return. We assure you that we have noted all your comments and suggestions and we shall take appropriate action where necessary. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We were welcomed by a room upgrade to a junior suite which is really nice and spacious, it has both sea view and pool view which made morning coffee an extra pleasure. They offer wide variety of food in the restaurant and the pool, I loved everything I ordered. The service at the pool is also great, make sure you... More 

Helpful?
Thank Alaa B
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Dear Guest It is a great privilege to hear that you have enjoyed your stay at our hotel. Thank you very much for your wonderful review and for your encouraging comments about our rooms, facilities and service. We hope to have the pleasure of welcoming you back to our Hotel in the near future. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Having just got married in Paphos we decided that we would have a few days to ourselves before travelling home. We decided on the Napa due to the reviews and pictures and it did not disappoint. The helpful reception staff made our checkin nice and easy, our room was lovely and modern and just what we wanted. So much choice... More 

Helpful?
Thank Gary D
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Dear Guest Thank you for choosing our hotel for your honeymoon and for rating the Napa Mermaid Hotel & Suites a "fantastic hotel"! Your comments have been shared with the hotel team and they have been gratefully received. The Reception team was especially proud of the mention you made about them. We look forward to the pleasure of welcoming you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent 3 nights at this hotel and have to say we were very impressed! The moment we arrived at reception we were made to feel very welcome, check in was quick and efficient! We were staying in a junior suite which was extremely comfortable with 2 tv's and a mini bar with a great sea view!... More 

Helpful?
Thank Roseline S
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Myself and my fiancé stayed here for a relaxing holiday for 7 nights, and we were not disappointed! The hotel was absolutely beautiful and peaceful. Every single staff member were so friendly and helpful! The pool area was so relaxing and the food! The food was amazing! We were half board so ate there every night, such a variety! Hotel... More 

Helpful?
Thank Rebgol
Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything about this hotel is perfect, the staff are extremely friendly and helpful, they will ensure your stay is the best it can be. The pool area is beautiful, comfy sunbeds and very clean pool. The rooms are lovely so clean and very modern! Just a short walk from the centre of Aiya Napa, location is perfect loads of bars... More 

Helpful?
Thank Hannah T
Dubai
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The shower was very bug and clean, the beds were comfortable , but there was a smell at the lobby even at the restaurant for breakfast , the breakfast was like commercial places without holidays feeling , there were yellow plastic baskets on each table which reminded us old small dodgy cafes on the road in Iran ! The hotel... More 

Helpful?
Thank TulipDXB
Dubai
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is perfect for quiet, romantic or even family time in Cyprus. Food is very fresh and can suit any taste. Service is excellent, staff friendly and helpful. Beach is just two minutes away, the city -10-15 min. It is quiet hotel far from crazy parties which make Ayia Napa so popular. Have live music and traditional dancers to... More 

Helpful?
Thank Anastasia U
Liverpool, United Kingdom
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We are repeat visitors at this beautiful hotel and the reason we do so is because it is 'absolutely fabulous'. The rooms are beautiful, clean, modern & as we stay in the Grand Suite, give us everything we could possibly need for our stay. Clean towels provided every day, both beach & room. Exceptional cleanliness by friendly housekeepers every day... More 

Helpful?
Thank JustineS42
Questions? Get answers from hotel staff and past guests. Ask a question

966 photos of this hotel

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Amenities (20)
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Executive Bungalow (23)
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Indoor Pool (5)
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Junior Suite (21)
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Pool (28)
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The Hotel (36)

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
One of the most beautiful hotels in Ayia Napa, the multi awarded, freshly rebuilt Napa Mermaid Hotel & Suites in Ayia Napa - Cyprus, with deluxe services and facilities lies on the most privileged location of the cosmopolitan resort of Ayia Napa. Its superb location allows the holiday maker to be a few minutes away from the resort centre and yet right across the serene crystal waters and sandy beach of Grecian Bay and only a stone's throw away from the town center. The Napa Mermaid Hotel and Suites is ideal for Weddings, Holidays, Honeymoons or just a perfect rest in Ayia Napa, Cyprus. Local to all the facilities, Napa Mermaid Hotel and Suites is ideally located with breath taking views of the Mediterranean Sea. The Napa Mermaid Hotel & Suites is a stylish contemporary hotel entirely redesigned to create a fabulous holiday setting. This sanctuary of relaxation and comfort is accompanied by the unparalleled reputation for excellence and friendliness that the hotel is known for. Simple in its modern, innovative design and state of the art facilities the Napa Mermaid Hotel & Suites is a unique hotel that welcomes you to experience unforgettable holidays of relaxation and comfort surrounded by traditional Cypriot hospitality of the highest order. ... more   less 

Additional Information about Napa Mermaid Hotel and Suites

Address: 45 Kryou Nerou, Ayia Napa 5344, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Price Range: $128 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Napa Mermaid Hotel and Suites 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Napa Mermaid Hotel Ayia Napa
Hotel Napa Mermaid
Hotel Style:
#3 Romantic Hotel in Ayia Napa
#3 Spa Hotel in Ayia Napa
#4 Family Hotel in Ayia Napa
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