Vilar do Golf by Diamond Resorts
491 reviews
#5 of 16 Hotels in Almancil
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Quinta Lago, Loule 8135-903 Portugal
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Vilar do Golf by Diamond Resorts
Updated 04/24/20
About
#5 of 16 hotels in Almancil
The four star Vilar do Golf is situated in the prestigious 2,000 acre Quinta do Lago Estate in the Algarve, Portugal. It features indoor and outdoor pools, a children’s pool, whirlpool, fitness centre and spa. Free Wi-Fi is available throughout the property. The air-conditioned villas include a well-equipped kitchen with oven, hob, microwave, toaster, kettle, coffee machine, dishwasher and washing machine/dryer. Each villa has a private bathroom with bath or shower and balcony or terrace. Satellite TV, a DVD player and iHome alarm clock are also provided. With stunning views of the Quinta do Lago Golf Course, the Bobby Jones restaurant serves a delicious range of local and international dishes made using fresh local ingredients. The seasonal pool bar and grill serves light meals and refreshments, while the Noa café serves breakfast, lunch and snacks. For your convenience a grocery store is also available on-site. RNET892
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Grade: 39 out of 100
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Quinta Lago, Loule 8135-903 Portugal
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I feel compelled to leave this review despite never usually leaving reviews. I have been coming to villa do golf once/twice a year for the past 24 years and it has slowly declined unfortunately. Service with long serving staff here has been impeccable over the years however I believe the catering is taken over by new management? To list a few issues. There Is 1 bar man at the pool struggling to serve everyone whilst being incompetent with the till and charging different prices everytime. There was no chicken all week, no sauces for food and I also had two separate undercooked meals. I can appreciate covid having a big impact however people spend the premium price for the premium service. Lastly, the food at the new on site italian restaurant is satisfactory although yet again, the staff are not as hospitable as they should be. Thanks…
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Date of stay: September 2021Trip type: Traveled with family
Helpful
Stayed for 2 weeks ahead of the Portuguese GP. The site is spacious and green and the 2 bed town house apartment was great, and well equipped. Free wifi was good enough to work / VC / meetings without issue. Fridge/Freezer replaced within 30 mins of arrival as the freezer was frosted over. No problem. Less cleaning of the apartment than usual due to COVID - so extra precautions being taken for both staff and guests. Outdoor pool has 3 daily sessions, but it was so quiet there was no problem just turning up. Indoor pool is now open - believe it may be a single family unit per booking - approx 1 hour, and clean between. Staff appear very particular about COVID rules in place - much better that a hotel where you can meet people in lifts and corridors.
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Date of stay: October 2020
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Room Tip: I think all the 2bed townhouses are great - all have a private terrase
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Helpful
Response from Diamond Resorts, Diretor-Geral at Vilar do Golf by Diamond Resorts
Responded Feb 19, 2021
Dear Iain G Thank you for your lovely review about your recent stay with us at Vilar do Golf. I have shared you review with all the team. I'm sure they will be very happy to know the great experience they have provided. Thank you so much on behalf of all the team! Looking forward to your next visit. Best Regards Luis M. Catarino
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We had a townhouse, 2 bedroom. The check in was ok. waiting time due Corona. The instruction good, mentioned „pool slot“ 3 possible. The townhouse has a band at the front door, Corona cleaned. The size was ok. but so many trees to the sun side, no sun. From the birds on the trees a lot of dirt, by at least the half patio. We could not use it. The next problem, bathrooms / lavatories only upstairs. You have to walk for it upstairs. We did a reservation for the 2nd slot using outdoor pool (12.45PM to 4.45 PM). We were a bit late 1.30PM. A sign was by the cabin of the entrance „Lunch 1.30-2.30PM. So we did not get pool towels, or a desinfection of the sunbeds. Sorry for me more marketing than doing.
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Date of stay: October 2020
Value
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Service
Sleep Quality
1 Helpful vote
Helpful
+1
6 pax ck-in to one single Villa. Upon arrival at the villa we verified missing items, only 5 glasses of each kind (Attn Management: replace what is missing before arrival of your guests) we proceeded to inspect the yard and found a pointy and sharp piece of broken glass on the concrete floor by the garden table. I must mention that on our villa entry door was a huge sticker with the words CLEAN & SAFE or is this only covid 19 related ??? The hassels continue....our one toilet flush broke late afternoon and surprisingly there is no 24H housekeeping or maintenance and the following day lunch time we had to call again. On our 4th day our towels were exchanged and only 4 of each kind were delivered (we ck-in 6 and continued to be 6pax at the villa). Now the biggest nightmare is the pool. Its usage is divided into 3 diferent shifts and if you dont pre-book in advance forget your swim, even with more than 25 sunbeds available we were refused entry because these had been used and were not sanitized. The sanitization is only done at specific hours, apparently the product used is harmful and can only be used without guests around BUT the employees DO NOT use any protective suits and some were sanitizing the sunbeds even without face masks. This method (covid 19 related) could and should be improved and implemented differently. Please Management THINK OUTSIDE THE BOX and be proactive ! …
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Date of stay: September 2020
Helpful
Having been a regular visitor to Vilar do Golf , it is a beautiful spot and has all the potential of being a great holiday destination . However I am disappointed to say that on my recent visit I was faced with a ViIlla infested with ants. They were all over the kitchen floor , in my food , in the shower and bathroom. This was definately not what I was expecting . I was keen to find a solution , so asked the reception staff for their help . Instead after waiting hours , I was faced with a staff member telling me that I needed to find the nest and apply a spray . Having a small child in the house, I was not sure of the dangers of using these products near food etc. I tried my best to apply the product and woke up to an entire kitchen crawling with ants . This time a cleaner was kind enough to apply the product and try to clean the apartment . It was clear from her face she was shocked by the amount of crawling ants. We had to spend the whole day out , due to the chemicals used in the Villa. However this attempt to clear the ViIlla of ants was not successful. To my disappointment , the receptionist´s response was that the Villa is located on a Natural Reserve and this is normal . Paying for 5 star accomodation , should not mean that Villas crawling with ants is normal! I tried again to find a solution , even though the General Manager did not offer his time to help me . I do not wish to cause more trouble , however I do not feel this experience is satisfactory and the approach that the staff have had has made me feel that I should not be complaining at all . I only hope this does not happen to anyone else…
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Date of stay: July 2020
Value
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2 Helpful votes
Helpful
LOCATION
PortugalAlgarveFaro DistrictLouleAlmancil
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Claim Your Listing Frequently Asked Questions about Vilar do Golf by Diamond Resorts
Which popular attractions are close to Vilar do Golf by Diamond Resorts?
Nearby attractions include Mini Golf at Quinta do Lago (0.2 miles).
What are some of the property amenities at Vilar do Golf by Diamond Resorts?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Vilar do Golf by Diamond Resorts?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Vilar do Golf by Diamond Resorts?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Vilar do Golf by Diamond Resorts?
Yes, free parking is available to guests.
What are some restaurants close to Vilar do Golf by Diamond Resorts?
Conveniently located restaurants include As Velas, il VERO Italian Kitchen & Bar, and Koko.
Are there opportunities to exercise at Vilar do Golf by Diamond Resorts?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Vilar do Golf by Diamond Resorts have an airport shuttle?
Yes, Vilar do Golf by Diamond Resorts offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vilar do Golf by Diamond Resorts?
Yes, laundry service and self serve laundry are offered to guests.
Does Vilar do Golf by Diamond Resorts offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Vilar do Golf by Diamond Resorts?
Many travelers enjoy visiting Old Town Faro (5.0 miles), Muralhas de Faro (5.2 miles), and Nucleo Museologico da Villa Romana de Milreu (7.3 miles).