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Via Torrazza 10, 22020 Torno Italy
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Traveler (255)
Room & Suite (107)
Dining (34)

About

Location
4.8
Cleanliness
4.8
Service
4.5
Value
4.0
Il Sereno presents a new era of luxury hotel for the iconic destination of Lake Como with an ethos of understated elegance. Designed by Patricia Urquiola, the all-suite hotel has 40 spacious rooms, ranging from 65 square meters to The Penthouse at 200+ square meters, all with floor to ceiling windows and all of them on the waterfront. Ristorante Berton Al Lago is the hotel’s signature Michelin Star restaurant serving breakfast, lunch and dinner and led by Chef Raffaele Lenzi. Guests can also relax at the hotel's full-service spa, situated under original arches dating back centuries. The property will feature a private beach, as well as a dock, allowing guests to arrive by one of the hotel's boats custom-built by Ernesto Riva. One of Il Sereno's show stopping features is the 60-foot-long freshwater infinity pool suspended over the water and the large sundeck.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Boating
Hiking
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Plunge pool
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Water sport equipment rentals
Bicycle tours
Fishing
Walking tours
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Minibar
Flatscreen TV
Sofa bed
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Modern
Languages Spoken
English, French, Spanish, Italian
186Reviews11Q+A22Room tips
Traveler rating
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Popular mentions
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Most Recent
essiela wrote a review May 1
Los Angeles, California18 contributions28 helpful votes
+1
My husband and I think this maybe one of the most unusual and beautiful designed hotels we have ever stayed in .As we were celebrating our 34 wedding anniversary we got a magnificent upgrade ;made possible by the kind Maria in the front office .This was just an introduction to superb service -I was suffering with a sinus infection and they managed to get me a dr in 45 minutes . Whatever you wish they provide ..the reason I haven’t given this review 5 star is the quality of food from breakfast to lunch to dinner was disappointing..I would still recommend this hotel-romantic and special
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Date of stay: May 2022
Value
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Response from Samy Ghachem, General Manager at II Sereno
Responded 3 weeks ago
Dear Essiela, Thank you very much for your nice comments. We are very pleased to know that your experience with us was great. We hope to see you soon, either at our other property in St. Barths or again here in Lago di Como. Best regards
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Alej. wrote a review Apr 2022
7 contributions
We spent a few days at Il Sereno and it was just amazing. The hotel decor is modern yet with a retro'-style vibe. We had a frontal lake view suite and it was lovely. Service was impeccable and knowledgeable, A special shout out to Roberto for his recommendations and friendliness. We ll go back.
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Date of stay: April 2022
Value
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Response from Samy Ghachem, General Manager at II Sereno
Responded Apr 15, 2022
Dear Alejandros, Thank you so much for your very nice review It has been a true pleasure to read. We are so happy to hear that you enjoyed the contemporary style of the hotel as well as your room and service. We hope to have the pleasure to welcome you very soon again either in Lake Como or St. Barths Warmest regards
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Italy with Bella wrote a review Nov 2021
Caserta, Italy2709 contributions806 helpful votes
Everything at this hotel is 5 star excellent. The valet, the bar, gardens, food, drinks, rooms,etc. The views are just over top and we love how the hotel is secluded from the area. The boats they offer to other parts of the lake is a great touch too.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Trip type: Traveled
2 Helpful votes
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Response from Samy Ghachem, General Manager at II Sereno
Responded Nov 17, 2021
Dear Anthony, Thank you very much for your nice comments. We are very pleased to know that your experience with us was great. We hope to see you soon, either at our other property in St. Barths or again here in Lago di Como. Best regards
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Lady from Luxembourg wrote a review Oct 2021
Luxembourg141 contributions85 helpful votes
Top marks for the interior design! Suite and bathroom well appointed and luxurious. Restaurant and staff impeccable. The chef is very creative, teasing the palate with unusual combinations and artistic presentations which fool the senses. However: Upon arrival we were asked if we would like a kettle or a coffee machine in our room. Answer: Kettle please. No kettle was delivered until the following morning when we phoned reception. Upon our arrival, Virtuoso (the booking site) had kindly provided a bottle of prosecco in our room. We drank some on the first night. On the second night, the unwashed glasses still stood on the table and we had to rinse them ourselves. Are these glitches acceptable at a hotel of this calibre? The staff may have remembered our names at breakfast, but it would have been better to remember the kettle and to wash the glasses. Lastly, on the morning of my big birthday, I woke up and sat outside on the beautiful terrace to admire the view, feeling so lucky. It was just before 9 a.m. Suddenly a hedge cutter started up nearby. We had come for tranquillity but Il Sereno definitely did not live up to its name. Why operate gardening machinery at a time when guests want to enjoy a peaceful morning, instead of waiting until after guests have checked out at 11? We felt it was so inconsiderate. For the exclusive image Il Sereno wants to project, it could try much harder with the service. On the whole, it was a beautiful place but lacking a personal touch.
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Date of stay: September 2021
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Response from Samy Ghachem, General Manager at II Sereno
Responded Dec 22, 2021
Dear LadyfromLuxembourg, Thank you so much for taking the time to write a review. I am glad you liked our interior design, the hotel is a contemporary gem unlike any other property in Lake Como. I am sorry to hear about the kettle issue and the gardening machinery, your feedback is very helpful. We hope to have the pleasure to see you again, here in Lake Como or at our sister property Le Sereno in St. Barths.
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TBotch wrote a review Aug 2021
New York City, New York38 contributions48 helpful votes
We stayed for my daughters wedding and I can only say IS this place was and IS PERFECT! Check in was impressive with a minor hiccup at check out, but they did there best to work things out! We are world travelers, four Seasons, Hotel De Paris Monet Carlo etc, so you get and Idea of our style. Bottom line is you cannot beat the view, Como is Gods artwork and the Hotel is the place to stay and take it all in!!! The rooms and Hotel design are more trendy chic, which was refreshing, riva boats were a nice touch which I recommend hiring for 2 hours and have them fill it with fruits and wine...Thanks TB
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Date of stay: August 2021
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Response from Samy Ghachem, General Manager at II Sereno
Responded Aug 24, 2021
Dear TBotch, Thank you so much for taking the time to write such a nice review!! We are happy to hear that you enjoyed your stay with us. The views are indeed stunning as well as our contemporary design. We hope to see you again either at our sister property in St. Barths or here in Lake Como Warmest Regards
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b.kiaian wrote a review Aug 2021
5 contributions5 helpful votes
Our expereince at Il Sereno was excellent. From every corner of the hotel you have an amazing view and what a design! The staff and the service were incredible 5 star level, from the reception ladies to the pool attendant and restaurant. I had probably my best massage ever in the spa! The room was great, clean and quiet. Staff was always smiling and ready to give the best suggestion. This hotel really knows how to treat a hotel guest, I highly reccomend anyone to stay here. WE WILL 100% BE BACK SOON...
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Date of stay: July 2021
1 Helpful vote
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Response from Samy Ghachem, General Manager at II Sereno
Responded Aug 18, 2021
Dear Beanian, Thank you so much for your kind review. It has been a true pleasure to read it. I am happy that you enjoyed the service offered from all our staff members. We hope to see you soon in Lake Como or in our sister property Le Sereno St. Barths Warmest Regards
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Lindy R wrote a review Aug 2021
3 contributions
I would like to express my gratitude to all the Staff Il Sereno, for an amaizing stay. we had a memorable time and we can't wait to be back. Everything from the design to every little details (Panettone :) was delicious) was perfect. Thank you!
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Date of stay: August 2021
Rooms
Cleanliness
Service
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Response from Samy Ghachem, General Manager at II Sereno
Responded Aug 16, 2021
Dear 588lindyr, It has been a pleasure to read your review! Thank you for your kind comments, we are so happy that you enjoyed your stay with us Looking forward seeing you next time Warm Regards
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G-Apicius wrote a review Sep 2020
Geneva, Switzerland89 contributions115 helpful votes
Il Sereno was recommended to us by a friend, and we were not disappointed. The architecture is elegant and minimalistic, and the rooms facing the lake have breathtaking views. The service is also charming, but the restaurant is a bit underwhelming in terms of cuisine, even though the setting is beautiful.
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Date of stay: September 2020Trip type: Traveled
2 Helpful votes
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Response from Samy Ghachem, General Manager at II Sereno
Responded Oct 7, 2020
Dear G-Apicius, Thank you for sharing such a nice review! We are happy to hear that you enjoyed our breathtaking views and our design. We hope to see you soon in Lake Como or in our sister property Le Sereno St. Barths Warmest Regards
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MatCerri wrote a review Aug 2020
London, United Kingdom520 contributions190 helpful votes
A brief break for an aperitivo at this boutique hotel which boasts design at any corner. Service proved to be great, unlike many other showoff locations on the lake. Quality of drinks and food very good. Overall feeling is pampering and discreet. Getting there is not the easiest thing, be sure you pre-book. A must stop venue.
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Date of stay: August 2020Trip type: Traveled
1 Helpful vote
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Response from Samy Ghachem, General Manager at II Sereno
Responded Aug 26, 2020
Thank you MatCerri for your kind review! We are glad to hear that you enjoyed the service and our location We hope to have you back in a near future Kind regards Sereno Team
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Yousef M wrote a review Jan 2020
Paris, France102 contributions293 helpful votes
Design wise this hotel is near impossible to beat. It is beautiful from every angle. The breakfast is one of the best elements as well as the boats you can hire and drive yourself. Strongly suggest you combine a stay here with Villa D'Este so you have the best of both worlds
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Date of stay: September 2019
Value
Location
Service
Room Tip: get a lake front suite
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1 Helpful vote
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Response from Samy G, General Manager at II Sereno
Responded Jan 9, 2020
Dear Y100, Thank you for your review. Looking forward to welcoming you again soon, we will reopen on the 21st of March 2020. Best, Samy
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PRICE RANGE
$984 - $2,574 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLombardyLake ComoTorno
NUMBER OF ROOMS
40
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Frequently Asked Questions about II Sereno
Which popular attractions are close to II Sereno?
Nearby attractions include Parrocchia di Santa Tecla (0.3 miles), Chiesa di S. Giovanni (0.1 miles), and Via Verde (0.7 miles).
What are some of the property amenities at II Sereno?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at II Sereno?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at II Sereno?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at II Sereno?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to II Sereno?
Conveniently located restaurants include Il Filo d'Olio, Ristorante La Baia di Moltrasio, and Millesimo Lake Como Enoteca&Bistrot.
Are there opportunities to exercise at II Sereno?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does II Sereno have airport transportation?
Yes, II Sereno offers airport transportation for guests. We recommend calling ahead to confirm details.
Is II Sereno located near the city center?
Yes, it is 0.1 miles away from the center of Torno.
Are any cleaning services offered at II Sereno?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at II Sereno?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.