We had a problem with our reservation and the cancelation was not concretized. On 23 th July , we called by phone the hotel and we were informed that the cancellation had been performed and no charges would be applied. Unfortunately, the promise was not concretized. We were charged for the full reservation period in our creditcard. We wrote to the manager several times . The manager was impolite and inflexible My husband is Sicilian and we have been traveling to Sicily every year for the last 30 years. We visited all the island except Lampedusa . This was the worst treatment I have ever received in Sicilian hotels for the last 30 yeas! I really do not recommend to anyone Relais Isole del Sud to anyone . Nevermore.
Fell in love with this island the moment I disembarked and was amazed at the stunning sea view from this special hotel. Although isolated, the undisturbed view of Cala Creta from the spacious terrace of my Pantelleria room was astounding. The sea here is crystal clear although a bit coolish for those used to warm tropical waters and its calmness affected by seasonal wind. Service at the Relais was gracious, thank you to Monica and her team: Felice, Nora, Antonella, Alice, Giorgio, Tonino and others. The hotel has the ambience of a cozy boutique property and on-site parking is an added plus. Breakfast was repetitive after a week's stay, would have welcomed more hot choices. Will return again one day.
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