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Mercure Hotel Frankfurt Eschborn Helfmann-Park

GreenLeadersBronze level
Helfmann-Park 1, 65760 Eschborn, Hesse, Germany
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1 room 1 adult
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Mercure Hotel Frankfurt Eschborn Helfmann-Park
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98 Reviews from our TripAdvisor Community

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Mauritius
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 3 days at the Mercure Hotel as part of a training in Frankfurt. Hotel with good facility. Good breakfast. Room with good facility. However, location of the hotel is quite isolated with very limited facilities around. Taxi is readily available at the hotel for travel around the city.

Helpful?
Thank brinsley_gungadoo
Level Contributor
231 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed October 12, 2015 via mobile

Setting: Right in the industrial park. Parking underground and you need to pay for it. 17 EUR extra for breakfast. Expensive in my eyes. Reception is nice and functional with light. For breakfast I would recommend the coffee shop t the next door. rooms: Small and functional. Nice is different. Clean.

Helpful?
Thank Fernando B
Henrik W, General Manager at Mercure Hotel Frankfurt Eschborn Helfmann-Park, responded to this review

Dear Fernando, we very much appreciate that you have taken the time to give us a feedback regarding your stay. I regret very much that you were not completely satisfied with your stay in our house. I regret very much that you were not completely satisfied with your stay in our house. Please be assured that we have made the... More 

Bovey Tracey, United Kingdom
Level Contributor
137 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed September 21, 2015

We were expecting to stay in the city but there was a problem with our booking at the Ibis hotel, so they upgraded us here instead. This hotel is out of town and needs a short walk of 0.5km to the train station. (On week days a free bus shuttle service is available every 15mins). The hotel was clean, comfortable... More 

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Thank ChristinaBirtles
Hamburg, Germany
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 13, 2015

This is a typical business hotel. Rooms are small but clean. Bathroom small but very clean and functional. Breakfast good, large variety at the buffet including a lot of fruits and healthy items. Staff friendly and professional.

Helpful?
Thank KickyM
Saffron Walden, United Kingdom
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 18, 2015 via mobile

Just stayed for a week on business. Lots of positives including good location, clean rooms, modern, nicely decorated and some super helpful staff. Service is probably the main issue here. No towels one day, no Laundry bag another. Confusion over whether they offered room service that day nor not (a Monday)... They didn't. On several occasions at breakfast the buffet... More 

Helpful?
Thank twinklation1980
Osaka Prefecture, Japan
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 3, 2015

A standard German chain hotel quite old and nothing specials. The location is also boring. I recommend only for business near here. The room is clean. I talked with only three young staffs but they were friendly. It's quite far from S-Bahn station but possible to work to there (about 10-15min.).

Helpful?
Thank Travel300days
Los Angeles, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 17, 2015

We booked this hotel with Priceline for two person/twin beds. Upon arrival, the front desk boy who barely spoken any English could not find our reservation information at first. Then owner attempt to charge us more since only one person was booked on hotel computer system. Until we shown him the print out from Priceline confirmation he finally gave us... More 

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Thank kenneth129
England
Level Contributor
76 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed April 25, 2015 via mobile

Stayed here for three nights this week on business. Had checked in online so expected to be given my key and away. But no, 1 reception girl was busy with a couple and 1 guy was on the phone. He finished the call, came towards me, the phone rang again and he just had to answer that first. So I... More 

Helpful?
Thank L16gsy
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 29, 2015

stayed 2 nights to visit friends in Frankfurt. Friendly reception, very efficient and professional, room good , good Wifi, only lacks an in-room safe, very convenient free shuttle to train station 5 min from hotel and fast access to downtown Frankfurt. Thanks a lot, we we enjoyed the short stay

Helpful?
Thank multiflyer
Sarah B, Manager at Mercure Hotel Frankfurt Eschborn Helfmann-Park, responded to this review

Thank you very much for your stay and for your comment. We are very pleased that you were satisfied with the location and with the services provided. Your comment is very important for us and will contribute to enhance our service in the future. Once again thanks a lot and we will be pleased to welcome you again in Eschborn.... More 

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