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Mercure Hotel Frankfurt Eschborn Helfmann-Park

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Mercure Hotel Frankfurt Eschborn Helfmann-Park
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111 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Paris
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed June 30, 2016

I booked a non-smoking room, with a credit card-guaranteed reervation. However, I was placed in a smoking room. To make things worse: 1) I was originally booked in a non-smoking room but the reception had intentionally placed me in a smoking room as an "upgrade". When I complained, the receptionist (Sanah) had the guts to tell me that this upgrade... More 

Helpful?
Thank Olivier_Reiz

Travelers are raving about these Eschborn hotels

Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 31, 2016

The rooms are typical for an average business hotel but might need some maintance soon, especially the bathrooms. The hotel is surprisingly loud (lots of door banging). The location is, well, in the middle of nowhere- if you dont have a car you might be stuck. No restaurants around which makes you depended from the pricey dining options in hotel.... More 

Helpful?
Thank ThomT77
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 16, 2016

They asked me my credit card details by mail to guarantee the reservation after 6 p.m. ... stupid me that I send them. A month later someone from Germany bought goods on Internet with my credit card numbers. Believe it or not, it is the first time I give my card details by mail.... Moreover, when I arrived they gave... More 

Helpful?
Thank MaurizioAlbonetti
Mercure H, Manager at Mercure Hotel Frankfurt Eschborn Helfmann-Park, responded to this review

Dear Mr Albonetti, I want to thank you personally that you have taken time to give us a feedback regarding your stay in our house. I regret very much that the overall impression been affected by the noted point of misuse of your credit card! I want to be honest that I cannot imagine a misuse of your credit card... More 

London, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 5, 2016 via mobile

I work close by and chose this hotel because of that reason. It's completely off the beaten track, in a business area, and I guess it's used generally for people on business trips to the area or conferences. I was impressed how nice the hotel is. Staff is friendly, the rooms are adorable, the bed is comfortable, and it's quite... More 

Helpful?
Thank RollsUK
Level Contributor
121 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 26, 2016 via mobile

I have stayed at the Mecure Hotel for 3 nights during a workshop of my company in March 2015. We had a conference room with full service (breakfast/ coffee and cakes/ lunch in the restaurant/ dinner in the restaurant). The meeting room was well prepared and coffee and cakes were good too. Breakfast, lunch and dinner was served aus buffet.... More 

Helpful?
Thank Nick R
Mauritius
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 6, 2016

Stayed 3 days at the Mercure Hotel as part of a training in Frankfurt. Hotel with good facility. Good breakfast. Room with good facility. However, location of the hotel is quite isolated with very limited facilities around. Taxi is readily available at the hotel for travel around the city.

Helpful?
Thank brinsley_gungadoo
Level Contributor
256 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed October 12, 2015 via mobile

Setting: Right in the industrial park. Parking underground and you need to pay for it. 17 EUR extra for breakfast. Expensive in my eyes. Reception is nice and functional with light. For breakfast I would recommend the coffee shop t the next door. rooms: Small and functional. Nice is different. Clean.

Helpful?
Thank Fernando B
Henrik W, General Manager at Mercure Hotel Frankfurt Eschborn Helfmann-Park, responded to this review

Dear Fernando, we very much appreciate that you have taken the time to give us a feedback regarding your stay. I regret very much that you were not completely satisfied with your stay in our house. I regret very much that you were not completely satisfied with your stay in our house. Please be assured that we have made the... More 

Bovey Tracey, United Kingdom
Level Contributor
146 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed September 21, 2015

We were expecting to stay in the city but there was a problem with our booking at the Ibis hotel, so they upgraded us here instead. This hotel is out of town and needs a short walk of 0.5km to the train station. (On week days a free bus shuttle service is available every 15mins). The hotel was clean, comfortable... More 

Helpful?
Thank ChristinaBirtles
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Frankfurt Eschborn Helfmann Park is a 3 star superior hotel with 179 airconditioned rooms. Ideal location between Frankfurt (8 km) and the Taunus region, in the centre of the Business Park with good connections to the A5, A3 and A66 motorways. The hotel offers a restaurant with courtyard, a bar, meeting rooms on the 5th floor with a rooftop terrace and views of the skyline, and a parking garage. Please enquire about our shuttle bus connection to public transport. ... more   less 

Additional Information about Mercure Hotel Frankfurt Eschborn Helfmann-Park

Address: Helfmann-Park 1, 65760 Eschborn, Hesse, Germany
Location: Germany > Hesse > Eschborn
Price Range: $114 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Eschborn Helfmann-Park 4*
Number of rooms: 179
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