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Mercure Hotel Frankfurt Eschborn Helfmann-Park

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Mercure Hotel Frankfurt Eschborn Helfmann-Park
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116 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed October 24, 2016 via mobile

Visited for a business trip. Price/quality is extremely good and the service is friendly but I had some issues as I am not German speaking... . Breakfast is more than you can wish for. Sleeping rooms are spacious.

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Helpful?
Thank Laura V
Herzlia, Israel
Reviewed October 11, 2016

I arrived to Eschborn on a business trip, accompanied with my partner and baby. The hotel was more than I've expected from what I've read on TripAdvisor. It seemed nice and clean. Room was small, but that was expected. It was well organized with a closet area and a hanging suitcase shelf. The room only had a shower but it...

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Thank rshachar
Kolding, Denmark
Reviewed August 30, 2016

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Thank anitaandersen2016
Paris
Reviewed June 30, 2016

I booked a non-smoking room, with a credit card-guaranteed reervation. However, I was placed in a smoking room. To make things worse: 1) I was originally booked in a non-smoking room but the reception had intentionally placed me in a smoking room as an "upgrade". When I complained, the receptionist (Sanah) had the guts to tell me that this upgrade...

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2Thank Olivier_Reiz
Reviewed May 31, 2016

The rooms are typical for an average business hotel but might need some maintance soon, especially the bathrooms. The hotel is surprisingly loud (lots of door banging). The location is, well, in the middle of nowhere- if you dont have a car you might be stuck. No restaurants around which makes you depended from the pricey dining options in hotel....

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Thank ThomT77
Reviewed May 16, 2016

They asked me my credit card details by mail to guarantee the reservation after 6 p.m. ... stupid me that I send them. A month later someone from Germany bought goods on Internet with my credit card numbers. Believe it or not, it is the first time I give my card details by mail.... Moreover, when I arrived they gave...

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Thank MaurizioAlbonetti
Mercure H, Manager at Mercure Hotel Frankfurt Eschborn Helfmann-Park, responded to this review

Dear Mr Albonetti, I want to thank you personally that you have taken time to give us a feedback regarding your stay in our house. I regret very much that the overall impression been affected by the noted point of misuse of your credit card! I want to be honest that I cannot imagine a misuse of your credit card...

London, United Kingdom
Reviewed April 5, 2016 via mobile

I work close by and chose this hotel because of that reason. It's completely off the beaten track, in a business area, and I guess it's used generally for people on business trips to the area or conferences. I was impressed how nice the hotel is. Staff is friendly, the rooms are adorable, the bed is comfortable, and it's quite...

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Thank RollsUK
Reviewed February 26, 2016 via mobile

I have stayed at the Mecure Hotel for 3 nights during a workshop of my company in March 2015. We had a conference room with full service (breakfast/ coffee and cakes/ lunch in the restaurant/ dinner in the restaurant). The meeting room was well prepared and coffee and cakes were good too. Breakfast, lunch and dinner was served aus buffet....

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Thank Nick R
Mauritius
Reviewed January 6, 2016

Stayed 3 days at the Mercure Hotel as part of a training in Frankfurt. Hotel with good facility. Good breakfast. Room with good facility. However, location of the hotel is quite isolated with very limited facilities around. Taxi is readily available at the hotel for travel around the city.

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Thank brinsley_gungadoo
Reviewed October 12, 2015 via mobile

Setting: Right in the industrial park. Parking underground and you need to pay for it. 17 EUR extra for breakfast. Expensive in my eyes. Reception is nice and functional with light. For breakfast I would recommend the coffee shop t the next door. rooms: Small and functional. Nice is different. Clean.

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Thank Fernando B
Henrik W, General Manager at Mercure Hotel Frankfurt Eschborn Helfmann-Park, responded to this review

Dear Fernando, we very much appreciate that you have taken the time to give us a feedback regarding your stay. I regret very much that you were not completely satisfied with your stay in our house. I regret very much that you were not completely satisfied with your stay in our house. Please be assured that we have made the...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Frankfurt Eschborn Helfmann Park is a 3 star superior hotel with 179 airconditioned rooms. Ideal location between Frankfurt (8 km) and the Taunus region, in the centre of the Business Park with good connections to the A5, A3 and A66 motorways. The hotel offers a restaurant with courtyard, a bar, meeting rooms on the 5th floor with a rooftop terrace and views of the skyline, and a parking garage. Please enquire about our shuttle bus connection to public transport. ... more   less 

Additional Information about Mercure Hotel Frankfurt Eschborn Helfmann-Park

Address: Helfmann-Park 1, 65760 Eschborn, Hesse, Germany
Location: Germany > Hesse > Eschborn
Price Range: $103 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Eschborn Helfmann-Park 4*
Number of rooms: 179
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Hotel Frankfurt Eschborn Helfmann-Park staff and other travelers.
2 questions
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Greater Johannesburg, South Africa

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Questions? Get answers from Mercure Hotel Frankfurt Eschborn Helfmann-Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A queen-sized bed room on the conference floor”
 of 5 bubbles tototronic, Nov 13, 2014 | Read review
“my room was small which was not a problem, the fact that they could not offer a smoke free environment was a big issue for me.”
 of 5 bubbles ACL3112, Dec 18, 2013 | Read review
“For Brits they do not have tea and coffee facilities in the room but can get on room service”
 of 5 bubbles JacquiWGlasgow, Jan 25, 2013 | Read review
“Choose a room that is facing the road to get a nice view of Frankfurt City skyline on a clear day/night..”
 of 5 bubbles Gunal, Mar 15, 2012 | Read review
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