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Mercure Hotel Frankfurt Eschborn Sued

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Mercure Hotel Frankfurt Eschborn Sued
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97 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Level Contributor
5 reviews
1 of 5 stars Reviewed 1 week ago via mobile

The hotel and the service is good. The restaurant and bar are OK. The location is great, there are many companies around and a train station nearby. The only down side, be aware of your belongs, saddly, it may disappear from your room. Keep the bags locked.

Helpful?
Thank Edson S
1 review
1 of 5 stars Reviewed April 6, 2016 via mobile

Had to stay for a business trip in Eschborn and wanted to be on the safe side by choosing a 4 star hotel. It was overpriced for a night with 180€ but I had to book on short notice and accepted the price for better quality. It was a mistake. The hotel is not on a 4 star level. Many... More 

Helpful?
Thank Kristijan C
Stefan R, General Manager at Mercure Hotel Frankfurt Eschborn Sued, responded to this review

Dear Sir , Thank you for taking the time to tell us about your experience at the Mercure Hotel Eschborn Süd . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Travelers are raving about these Eschborn hotels

Zurich, Switzerland
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed March 26, 2016 via mobile

We went for a business to this hotel, with following result and feedback for you as TripAdvisor User Entrance / welcome = 4 Host arrival & service = 4 Location & Atmosphere = 4 Cleanliness = 4 Wait times = 4 View = 3 Overall experience, next time again = yes Additional comments: - good for business Hint/Tip: - WLAN... More 

Helpful?
Thank Pascal B
Stefan R, General Manager at Mercure Hotel Frankfurt Eschborn Sued, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Eschborn Süd . It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed February 9, 2016

Nice hotel, friendly staff and a very clean room. The breakfast buffet was nice and not too busy in the morning. I think many people stayed here for business travel and it was the same reason for me. I had a good night sleep and a nice bath in the evening. The hotel was quiet and the price was reasonable.

Helpful?
Thank Sanne C
Stefan R, Manager at Mercure Hotel Frankfurt Eschborn Sued, responded to this review

Dear Sanne, many thanks for you comments regarding your visit in our hotel. We are very glad, that you have enjoyed your stay and hope to welcome you soon again. best regards Stefan Rösl / General Manager More 

Frankfurt, Germany
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 28, 2015

I often travel to Frankfurt and I use this hotel. The hotel is located in a business park, not many choices regarding restaurants but the S-bahn is close. Rooms are very good and nice. Although the only negative is that Internet is extremely slow (I got a voucher because I am Gold member but after 19.00 you cannot even check... More 

Helpful?
1 Thank Kleanthis1976
Stefan R, Geschäftsführer at Mercure Hotel Frankfurt Eschborn Sued, responded to this review

Dear Kleanthis, many thanks for your replay regarding your visit in our hotel. We promise to work on the slow Internet speed and hope to welcome you soon back again in the Mercure Echborn Süd. best regards Stefan Rösl / General Manager More 

Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 24, 2015

Due to my work in Frankfurt, I've been staying at this hotel since April. I couldn't find a nicer one anywhere else in the city. Rooms are comfortable and clean, the location is near by the S-Bahn station and above all the staff is the best and the kindest. Thank you guys for making me feel home!

Helpful?
1 Thank Yenovk Z
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Sued, responded to this review

What a superb review from Amsterdam, Yenovk! It’s great to hear that you were especially pleased with our fine associates, our comfortable and clean rooms and our location. We will always provide a home away from home for you. Kind regards More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 23, 2015 via mobile

Since May I stay at this hotel every week, and to be honest I'm always a bit sad when the hotel is fully booked. The rooms here are nice & relaxing, with good beds, bath&shower, minibar, tv and enough space to work. The staff is amazing -from reception to bar to house keeping-, always happy and smiling and help you... More 

Helpful?
1 Thank Michiel H
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Sued, responded to this review

Dear Michiel, Your kind words burn like a bonfire on a cold winter night! Thank you for your loyalty and thank you especially for acknowledging the high level of hospitality provided by our fine associates. We look forward to welcoming you regularly at the Mercure Frankfurt Eschborn Süd. Kind regards More 

Basiglio, Italy
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 12, 2015

The hotel is located in urban office area, near to the station and offers good services and quality - it's a "standard" hotel with no attraction or facilities, but it's close to the offices around. Quality/price balance is acceptable

Helpful?
1 Thank Fabiuz74
Stefan R, Geschäftsführer at Mercure Hotel Frankfurt Eschborn Sued, responded to this review

Dear Fabiuz, many thanks for your nice comments and feedback regarding your visit in our hotel. We hope to welcome you soon again in the Mercure Hotel Eschborn Süd. best regards Stefan Rösl / General Manager More 

Hofstade, Belgium
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 1, 2015 via mobile

The hotel is in a good location and looks well. When checking in as Platinum member it was not recognized nor honored although the number was used for the booking. When going to the restaurant it was closed because they had to facilitate a group (as if we were not customers). Only solution was to eat in the bar (but... More 

Helpful?
1 Thank Foort D
Prague, Czech Republic
1 review
2 of 5 stars Reviewed September 1, 2015

I would have given this hotel three stars, but for what I paid, two stars. The hotel is located in an office park, which is fine, but presumably caters to business travelers like myself, but oddly lacks several key business features. -Internet is painfully slow -"Restaurant" is six tables situated right next to the reception area and a very small... More 

Helpful?
Thank EAH6
Stefan R, General Manager at Mercure Hotel Frankfurt Eschborn Sued, responded to this review

Dear guest, many thanks for your feedback regarding your visit in our hotel. We are sorry, than we did not fit your expectations and promis to work on the fields you have complained. Hope to visit you again in out hotel for a future business trip to Eschborn Best regards. Stefan Rösl More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The 4 star Mercure Frankfurt Eschborn Sud offers 125 modern, airconditioned rooms with desk, telephone, fax, modem connection, high speed Internet, cable and pay TV, minibar and safe. The hotel is located in the foothills of the Taunus region in the Eschborn Sud industrial area, home to a number of major companies. Only 7km from the exhibition centre, 9km from the centre of Frankfurt, easily to reach by train. Bar, restaurant, 2 meeting rooms, public basement garage. WLAN available in some areas. ... more   less 

Additional Information about Mercure Hotel Frankfurt Eschborn Sued

Address: Frankfurterstrasse 71-75, 65760 Eschborn, Hesse, Germany
Location: Germany > Hesse > Eschborn
Price Range: $108 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Eschborn Sued 4*
Number of rooms: 125
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