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The Esplanade Hotel Port Hedland

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The Esplanade Hotel Port Hedland
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140 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Reviewed 3 weeks ago

Quite a large number of rooms at the Esplanade, very basic but clean enough and quiet. Quite expensive though for what you get, however the old supply and demand. The pub food was plentiful in serving, but a little slow as they were busy. The garlic pizza arrived after the main course was a little humorous.

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Thank Craigp0017
Reviewed February 16, 2017

Average rooms with poor showers, kettle hadn't been cleaned in years so couldn't make tea or coffee. The staff more interested in procedures than looking after their guests. Dirty breakfast plates and average breakfast with no hot food. I won't be staying here again

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1Thank trevor r
EsplandeHotelPH, Front Office Manager at The Esplanade Hotel Port Hedland, responded to this review

Dear Trevor, Thank you for taking the time to review your recent stay at the Hotel. We are sorry to hear that you did not have an enjoyable stay at our establishment, please be assured we will look at the above issues and address these accordingly. Once again our sincere apologies. Kind Regards, Ameliah Stimson

Reviewed February 11, 2017 via mobile

Came here with friends for a birthday get together and even though they were under pressure from the sheer demand, they delivered and over achieved!! 9/10 would recommend for a Saturday considering all factors.

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Thank Steven R
Cat6721, Front Office Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi Steven, Thank you so much for taking the time to review The Esplanade Hotel. We are so glad that you had a great experience - we certainly had a challenging night Saturday so your feedback is greatly appreciated & I will pass this on to all of our team. We hope to see you again in the not so...

Chicago, Illinois
Reviewed January 31, 2017 via mobile

Rooms are clean & tidy, staff were friendly in the hotel & bar where we had a fantastic tasting platter (good value for two). Continental Brecky was standard. First impression was, gees the beer is expensive up here.

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Thank jencees
Cat6721, Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi Jencees, Thanks so much for taking the time to review The Esplanade. We are so glad to hear you enjoyed your stay and our awesome Aussie tasting platter!! As you can imagine, getting beer up to our remote location can be quite the challenge! We hope to see you in the not so distant future! Thanks, Ameliah Stimson

Perth, Australia
Reviewed January 14, 2017 via mobile

First time here with wife for spur of moment lunch. Great looking heritage building from outside and lively courtyard for when it's not 80% humidity. Inside the bar is retro in a good way, clean and spacious with only a few punters in. Two young barmen were friendly and efficient, we ordered from the all day menu. I had the...

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Thank Gibbo1969
Cat6721, Front Office Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi Gibbo1969 Thank you for taking the time to review your recent dining experience at the Esplanade Hotel. We are so glad you had an enjoyable meal and will pass on all comments and feedback to the bar team and our kitchen. We do hope to see you again soon. Kindest Regards, Ameliah Stimson

Perth, Australia
Reviewed December 24, 2016

Spent Cristmas Eve and Christmas Day in Hedland for work. The Esplanade was refurbished in 2012 and the improvements to the old hotel are very good. My room was pleasingly airconditioned, has Foxtel and in the bathroom a spa bath. The mini bar was well stocked and breakfast was adequate. The staff were friendly and efficient and Inwas pleasantlynsurprised to...

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1Thank dadethan
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi dadeithan Thanks for taking the time to review your recent stay at the Esplanade Hotel. We genuinely appreciate your compliments I will be certain to pass them on to the team. Whilst its not top of everyone's locations for a Christmas getaway we are happy that you enjoyed your Christmas stay with us and wish you a Merry Christmas...

Bunbury
Reviewed December 20, 2016 via mobile

Well where do I start; Mains - weren't cooked till after they removed our entree plates. ( the waiter cheerfully said I'll tell the chef to start cooking Maine) 40 mins later..: Scallops - were presented basically raw Goat curry - dry and the rice hard Coffee - were not drinkable all four were cold. One member of our table...

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Thank Rob S
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi Rob S Thanks for taking the time to review your recent dining experience at the Esplanade Hotel Clearly by your comments we certainly missed the mark in terms of both food and service and I apologize for that. If you would like to contact me on gm@ehph.com.au I would welcome the opportunity to chat with you directly in relation...

Reviewed December 14, 2016 via mobile

Stayed at the esplande for a work trup and had dinner and lunch there. For dinner had the baby occy pasta which was delicious. Lunch consisyed of the sichuan soft shell crab which was exceptional too. Staff werr polite and informative and the thursday night we had dinner there was a mini market that had clothing and other locally made...

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Thank Nick W
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Ni Nick Thanks for taking the time to review your recent stay at the Esplanade Hotel, we genuinely appreciate your compliments and I will certainly pass them on to my team. So glad that you enjoyed the markets! Over the past 6 months we have added to our events calendar so that there is always something interesting at the hotel;...

Wigan, UK
Reviewed December 8, 2016 via mobile

Probably the best hotel in PH. It's not 5 star but has a nice bar area, outdoor seating and the rooms are OK. I would like to make particular mention to 'Torrance', Reception Supervisor. Torrance was extremely pleasant and helpful. Something you don't come across as often as you used to do in hospitality. Keep up the good work!

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Thank Tony1278
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi Tony1278 Thank you for taking the time to review your recent stay at the Esplanade Hotel, We genuinely appreciate your compliments, and I have sent Torrance a note of appreciation referencing your review. Wishing you a Merry Christmas & Joyous New Year All the best cat

Perth
Reviewed November 25, 2016 via mobile

Three girls for a shopping weekend. Pre-booked a room with 3 single beds. Got to room only 2 single beds. Called and the scabbiest, fold out bed held together with a garbage bin tie arrived. We were told to leave the room whilst she made the bed. We had the audacity to ask for 3 towels - they weren't happy...

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1Thank EmstuPerth
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi EmStu Thanks for taking the time to review your recent stay at the Hotel, We do note that your booking requested a roll away bed, which our house keeping team happily provided for you on arrival (which was not charged to your account) along with the additional towels that you requested. Unfortunately we do have to be very strict...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Esplanade Hotel welcomes visitors & locals with friendly service comfortable rooms, fabulous food & cold beverages. You can also chat to us about conferences, events & functions! As the Pilbara's only 4.5 star hotel, we offer first class accommodation for both short and long term stays. ... more   less 

Additional Information about The Esplanade Hotel Port Hedland

Address: 2 - 4 Anderson St, Port Hedland, Western Australia 6721, Australia
Location: Australia > Western Australia > The Pilbara > Port Hedland
Price Range: $103 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Esplanade Hotel Port Hedland 4.5*
Number of rooms: 108
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Questions & Answers

Questions? Get answers from The Esplanade Hotel Port Hedland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are equal”
 of 5 bubbles Craigp0017, 3 weeks ago | Read review
“Have a room with a spa bath.”
 of 5 bubbles dadethan, Dec 24, 2016 | Read review
“Ask for a first floor room”
 of 5 bubbles ghtraveller, Jul 17, 2016 | Read review
“Look elsewhere.”
 of 5 bubbles F7344SEbruceb, Jul 12, 2016 | Read review
“Don't eat here”
 of 5 bubbles 504phillipa, Jul 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question