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The Esplanade Hotel Port Hedland

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The Esplanade Hotel Port Hedland
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131 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Wigan, UK
Reviewed yesterday NEWvia mobile

Probably the best hotel in PH. It's not 5 star but has a nice bar area, outdoor seating and the rooms are OK. I would like to make particular mention to 'Torrance', Reception Supervisor. Torrance was extremely pleasant and helpful. Something you don't come across as often as you used to do in hospitality. Keep up the good work!

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Helpful?
Thank Tony1278
Perth
Reviewed 2 weeks ago via mobile

Three girls for a shopping weekend. Pre-booked a room with 3 single beds. Got to room only 2 single beds. Called and the scabbiest, fold out bed held together with a garbage bin tie arrived. We were told to leave the room whilst she made the bed. We had the audacity to ask for 3 towels - they weren't happy...

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Helpful?
Thank EmstuPerth
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi EmStu Thanks for taking the time to review your recent stay at the Hotel, We do note that your booking requested a roll away bed, which our house keeping team happily provided for you on arrival (which was not charged to your account) along with the additional towels that you requested. Unfortunately we do have to be very strict...

Melbourne, Australia
Reviewed October 6, 2016

I admit I didn't have very high expectations, but I was really pleased with the Esplanade. The room was comfortable and clean and the dining downstairs was very good. Air conditioning worked well - which was important!

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Helpful?
Thank Michael F
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi Michael Thanks for taking the time to review your recent stay at the Esplanade and I am super happy we exceeded your expectations!! We are coming into that time of year where air conditioning matters most.... a good night sleep means happy guests at breakfast!! Have a safe onward journey & we look forward to welcoming you back to...

Reviewed October 5, 2016 via mobile

Great hotel! Lots of history. Situated near the port in a good location with shops nearby. Staff very friendly. Ate in the Empire Bar for dinner and the food was excellent. Continental Breakfast next morning was included with lots of choice from cereals, bread & bagels to fruits, cheeses meat and yogurt.

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Helpful?
Thank joanne b
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi Joanne Thank you for taking the time to review your recent stay at the Esplanade Hotel, I am so pleased that you enjoyed dining with us & that my super friendly team looked after you. We have been working hard to improve both these aspects our our business - comments like this make it all worth while, are genuinely...

Chipping Norton, Australia
Reviewed September 16, 2016

I agree this is adequate no frills accommodation. Room was dark as it was a street front with no sheer curtains to allow natural light and some privacy, so the heavy blinds remain closed. Bathroom small but did the job. Staff were all fantastic. Bed was like a rock.

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Helpful?
Thank Gary J
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi Gary J Thanks for taking the time to review both the Restaurant and also your stay in the Hotel, The Hotel was refurbished during the mining construction boom to accommodate truck drivers...so it certainly has its quirks! As the woman in charge I am making it my business to address some of the decor and soft furnishings that require...

Melbourne, Australia
Reviewed September 13, 2016 via mobile

I often stay at the Esplanade hotel for work. The rooms are pretty small and starting to look dated. The bathroom is also on the small side. No ironing board and iron in the room is a little annoying as I imagine a large portion of their clientele is on business. Also, the windows all face the central courtyard and...

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Helpful?
Thank Ronnie S
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi Ronnie S Thanks for taking the timje to review your recent stay at the Hotel, There are certainly some things that we will be addressing over the next few months in terms of room decor and soft furnishings including day curtains & ironing boards. Interestingly as the hotel was built to accommodate workers in the mining and constriction boom...

Reviewed September 7, 2016 via mobile

The food was absolutely Devine, the service and menu was on point. Yewww me man had the pork knuckle and it was skitz. I also gave him a bit of knuckle later that night because dining out in this establishment left such a good taste in my mouth. Yolo

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Helpful?
Thank Joel H
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Dear Joel Thanks for taking the time to post your uniquely worded review. We also think the Pork Knuckle is "skitz" and will often wish our guests luck when they appear daunted by the task of making it through this gargantuan meal! We look forward to welcoming you and yewww me man back to the Esplanade Hotel and indeed it...

Reviewed August 26, 2016 via mobile

Having had to wait previously for lengthy amounts of time here I decided to give it another go. The food was delicious, came out hot and quickly. The service was amazing and the manager came to see if we enjoyed our meal. A great dining experience and will definitely be back!! The chocolate fondant was to die for! Thank you...

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Helpful?
Thank Emma L
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi Emma L Thanks for reviewing your recent visit to the Esplanade Hotel & restaurant, Super pleased you enjoyed your experience We look forward to welcoming you back to The Espy Kind Regards cat

Melbourne, Australia
Reviewed August 24, 2016 via mobile

We stayed here for 2 nights on our way in and out of Port Hedland. The hotel has been refurbished with a lovely reception and hallways, the rooms are small but compact with shared verandah. The wardrobe includes a tea & coffee making area with a rail above to hang your clothes - quite unique! Strangely for a double room...

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Helpful?
Thank Lisa070660
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Hi Lisa We are pleased that you enjoyed your stay at the Esplanade HOtel...it does have a few design quirks no doubt about it!! I am interested in your breakfast comment as we have a brilliant continental buffet and an a la carte Breaky & Brunch menu that receives rave reviews? If there is ever and issue with a meal...

Launceston, Australia
Reviewed August 22, 2016

Best accommodation in Port Hedland. Almost identical in price to the motel which did not provide a cooked breakfast in the price. Within the context of North West area of Western Australia this was the best value for money we came across.

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Helpful?
Thank JCW368
Cat6721, General Manager at The Esplanade Hotel Port Hedland, responded to this review

JCW368 Thanks for taking the time to review your recent stay at the Hotel, Thanks for sharing your compliments on Trip Advisor We look forward to welcoming you back to the Esplanade Hotel Kind Regards cat

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Esplanade Hotel welcomes visitors & locals with friendly service comfortable rooms, fabulous food & cold beverages. You can also chat to us about conferences, events & functions! As the Pilbara's only 4.5 star hotel, we offer first class accommodation for both short and long term stays. ... more   less 

Additional Information about The Esplanade Hotel Port Hedland

Address: 2 - 4 Anderson St, Port Hedland, Western Australia 6721, Australia
Location: Australia > Western Australia > The Pilbara > Port Hedland
Price Range: $114 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Esplanade Hotel Port Hedland 4.5*
Number of rooms: 108
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Questions & Answers

Questions? Get answers from The Esplanade Hotel Port Hedland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a first floor room”
 of 5 bubbles ghtraveller, Jul 17, 2016 | Read review
“Look elsewhere.”
 of 5 bubbles F7344SEbruceb, Jul 12, 2016 | Read review
“Don't eat here”
 of 5 bubbles 504phillipa, Jul 7, 2016 | Read review
“But no wifi available. Was adequate place to stay, but if wanting a 4.5 star stay - it's not.”
 of 5 bubbles elaineg76, Jun 13, 2016 | Read review
“Second floor gives access to large veranda and best views of the port.”
 of 5 bubbles Mr_G58LSL, May 17, 2016 | Read review
5 of 5
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