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Quality Inn & Suites Knox

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Quality Inn & Suites Knox
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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Brisbane, Australia
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked a one bedroom apartment for two nights. It was certainly spacious and the bed was quite comfortable. The whole facility could do with a returb, but overall it was reasonable value. What we found really irritating was the paucity of cutlery and crockery. We booked the extra space so we could help out our sons and their wives... More 

Helpful?
Thank Ian H
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Had 2 nights there with my boys. The guy at reception was lovely. The apartment on the other hand was not. The first thing that hit me was the smell - that old musty smell of cigarette smoke covered up with air freshener. The next thing I noticed was the mold - in the bedroom, the bathroom and the toilet.... More 

Helpful?
Thank Lovemyboys74

Travelers are raving about these Wantirna hotels

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here on business for one night on a Tuesday, booking a spa suite for $154. The room was quite spacious with a separate living room and a kitchenette. The bedroom and bathrooms were large and I loved the spa. The rooms were clean. I ordered room service for the night, garlic prawn risotto, which came as they promised... More 

Helpful?
Thank Aimless76
Perth, Australia
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Noisy due to others partying after 10.30 when they returned to their rooms. Night manager not contactable. Rather outdated rooms. Finishing work late and trying to get a meal wasn't going to happen as restaurant closed at 8.30 tho on door says 9! Not even offered any guidance when asked at reception where I could get a night meal. Room... More 

Helpful?
Thank Nell66
Naveen W, General Manager at Quality Inn & Suites Knox, responded to this review

Dear Nell66, Thank you very much for your feedback. I am sorry to hear what happened with not been able to contact the night manger nor finding a meal when needed. Followed to your feedback in the morning next day we have advise the noisy neighbour from next to your room to discontinue any further notice disturbance. Our restaurant takes... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 3 nights in an apartment, located upstairs from the reception area. Our room and the common area has a funny damp smell. The room Is appointed reasonably, but the bed was disgusting. The dooner isn't in a cover, they place a sheet, dooner and a sheet. The dooner had stains all over it, we reported this to... More 

Helpful?
Thank Keith A
Naveen W, General Manager at Quality Inn & Suites Knox, responded to this review

Dear Keith A, Thank you for your review. I am very disappointed to hear your stay at the hotel was unsatisfactory and the expected level of service standards has not been met. Rest assured I will investigate your concerns those which completely unacceptable and inappropriate to our existing operating standards. Currently we are undergoing changeover of management. Please rest assured... More 

Dubai, United Arab Emirates
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for a week in an upstairs apartment. Nice quiet room but maintenance lacking. Cooking facility ok but no containers to use the microwave. Very handy location to Knox hospital and shopping complex. Stayed a few years back, it's changed hands and is missing a few special touches

Helpful?
Thank Jan B
Naveen W, Manager at Quality Inn & Suites Knox, responded to this review

Dear Jan B, Quality Inn and Suites Knox team pleased to hear that you had a comfortable stay with us and the location has been convenient one for you. Thank you also for mentioning of the areas needs improving. For your future accommodation needs please let us know we look forward to warmly welcome you back here at Quality with... More 

Melbourne, Australia
Level Contributor
122 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Had dinner here as part of an organised function. It was food only and the price did not represent any type of value. Particularly as the food was awful. Very overpriced, meal should have started with a 1 not a 2 and a 5. Drinks on top as well!!!!!!!

Helpful?
1 Thank Leem1948
Naveen W, General Manager at Quality Inn & Suites Knox, responded to this review

Dear Leem1948, It is with great disappointment that I have to read your review online, as the new owner of the restaurant we have received a lot of glowing reviews and with a new menu being launched on 4th July 2016 we are delighted that we can expand the overall dining experience for our guests. I would love to hear... More 

Adelaide, Australia
Level Contributor
9 reviews
2 of 5 stars Reviewed June 21, 2016

We booked our room and when we arrived there was no heating as the air con was broken so we were given this small bar heater thing that wasn't worth putting on. I had to ask for extra blankets and that was appreciated by the staff. We booked for 3 people and there was only 2 of each cutlery and... More 

Helpful?
Thank julesth2016
Naveen W, Manager at Quality Inn & Suites Knox, responded to this review

Dear julesth2016, Thank you for your feedback. I am very disappointed to hear about your experience at the hotel and I wish we could have done something more to resolve what happened whilst you are here. Please rest assured that I will follow up on the areas require attention as outlined. Since we are the new management firm for the... More 

Adelaide, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 11, 2016 via mobile

Stayed as part of a sporting tournament. Room was a good size with kitchen and seperate bedroom.we were down the baxk of the complex so noise wasnt a problem.a few things that need improvement. We had 2 ad 2 kids but room is set out for 3.so kitchen has sets of 3 plates,cutlery etc.we only had 3 towels when calling... More 

Helpful?
Thank Maria B
1 review
1 of 5 stars Reviewed June 8, 2016 via mobile

Second time and still no improvement even after mentioning my issues last time. Bed is slightly better but pillows are lumpy and hard, breakfast was terrible last time...it was a cold hot breakfast so after no improvement to the rooms I'll go elsewhere for breakfast. Never coming here again...

Helpful?
Thank Aaron S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Quality Inn & Suites Knox

Address: 137 Mountain Highway, Wantirna, Victoria 3152, Australia
Location: Australia > Victoria > Greater Melbourne > Wantirna
Price Range: $76 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Inn & Suites Knox 4*
Number of rooms: 52
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Also Known As:
Quality Inn & Suites Knox Wantirna, Victoria, Australia
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