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Pelican Waters Golf Resort & Spa

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Pelican Waters Golf Resort & Spa
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392 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Brisbane, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

If you,like me, associate the Sebel hotel chain with 4-5 star service then you're going to be a little disappointed. Located away from the main beach area, you reach the hotel via windy residential streets and it's off the beaten track. The larger pool was totally drained while we were there so only dipped in the smaller lap pool. Breakfast... More 

Helpful?
1 Thank Jane W
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your review of our resort. Some of our special deals do not include daily servicing of rooms, as is outlined on the terms and conditions portion of the vouchers. I am sorry that both of our pools were not available during your stay - we try and schedule our essential pool maintenance in the winter months when... More 

Phuket, Thailand
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here quite a few times and always good . Check in is easy . Room service is efficient . Comfortable rooms . Always clean and well maintained . Food is always good and the breakfast buffet is a winner . Will go back .

Helpful?
Thank Kim M
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for taking the time to review our resort. We look forward to welcoming you back in the very near future. More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great place for golf and a lovely area. It's not walking distance to the beach but it's a short drive - 10 minutes. Pool not heated even though it's advertised as being heated. It was freezing.. also there was no gym. Food in the resturant was delicious.

Helpful?
Thank Lynda C
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Hi Lynda, Thank you for taking the time to review our Resort. Our lap Pool is heated, however we are currently carrying out our annual winter maintenance - hence the closure of that particular pool. I am sorry for any inconvenience caused. We hope to welcome you back to the Resort in the warmer months! More 

Airlie Beach, Australia
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked this place because it was close to a Party that I was attending. When I arrived which was about 8.30pm at night, reception was oopen , but not much else. After checking in the lady asked if I had eaten, I said no, she hinted that I should go over and order some room service now before it... More 

Helpful?
1 Thank AnthonyFossey
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for taking the time to review our Resort. I am sorry that your stay with us was not as expected. I have raised these issues with our Housekeeping Manager - and I do thank you for drawing my attention to this. We are always striving to improve our service and you feedback is very much appreciated. I hope... More 

Australia
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We booked a night off last minute.com and got a room with a Terrible view from balcony but what we really needed was a room with its own climate control as it was quite stuffy. The tv was old with a remote partly broken, we couldn't plug in our hard drive which as a shame. Spa was really good but... More 

Helpful?
Thank Jules4179
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your review of our Resort. Extra amenities are available as a complimentary service from reception - however I do appreciate your comments and will address the issues raised with our General manager. Thank you for your valued feedback, I hope we shall have the opportunity of welcoming you back to Sunshine Coast in the future. More 

Laidley, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

A little high on price for what you get the rooms a lot small then they looked and make sure you bring your own drinks due to $7.60 for two 390ml of water other then that is was pretty good not bad if you are into golf

Helpful?
Thank Natalie W
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for reviewing our Resort. I hope we shall have the opportunity of welcoming you back to the beautiful Sunshine Coast again very soon. More 

Bellbowrie
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 20, 2016

We first stayed here in August last year, and enjoyed it so much that we visited again in April this year - but this time we stayed six nights (3 last time). The one-bedroom unit is a good size, with a large balcony overlooking the pool and part of the golf course. It also has a well-equipped kitchenette, and bathroom... More 

Helpful?
Thank pressdee
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your review. I am happy to hear that you had an enjoyable and relaxing stay with us. We look forward to welcoming you back to our Resort again very soon! More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 15, 2016

Nice view, soft bed, spa bath poorly designed and not worth the extra, shower was useless, Bad customer service, All food available at breakfast was stone cold when service opened, limited tight parking, location was a rabbit warren out of the way place to get to. best thing about the stay was the massage in the internal beauty salon.

Helpful?
1 Thank Colin B
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your review of our Resort. I am sorry that you stay with us was not as expected. We very much appreciate our guests leaving feedback so that we may continue to improve our service. I hope that you will visit the beautiful Sunshine Coast again soon. More 

Gold Coast, Australia
2 reviews
3 of 5 stars Reviewed July 13, 2016

First Impressions - really nice great outdoors area and nice view over looking water & pools. Staff - was really friendly & helpful originally booked for 3 nights and only stayed for 2 as the bed wasn't very comfortable. Had a scoopon deal but wouldnt pay anymore than the %price - it was going to cost another $90 for sat... More 

Helpful?
Thank Shells_Review
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for valued feedback. I am sorry that your stay with us was not as expected. We are in the process of refurbishing many of our accommodation rooms and hope to have this project completed over the next 12 months. Our breakfast buffet does represent very good value, however, I have noted your comments with regard to the freshness... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 11, 2016 via mobile

The staffs were very friendly and helpful. The place had lots of good features, such as spa bath, message place very close, water view, golf course near by... It was a really relaxing and quite area. I definitely recommend it

Helpful?
Thank Ahmad Shabir A
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your review. I am happy to learn that you enjoyed your stay with us and look forward to welcoming you back to our Resort again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Pelican Waters Golf Resort & Spa is situated just 90 minutes drive from Brisbane International & Domestic Airports, 40 minutes from Sunshine Coast Airport and only minutes from Sunshine Coast beaches.This 4 star resort provides the perfect getaway retreat with breathtaking views of the heritage listed Glasshouse Mountains, the Greg Norman designed championship Golf Course, Pelican Waters Golf Club and the seaside city of Caloundra and the Pacific Ocean.The hotel boasts excellent facilities for both Business and Leisure travellers with stylish guest rooms and apartments suitable for individuals right through to families staying one night or longer. There are plenty of opportunities to relax by our resort pool & heated lap pool, take a leisurely stroll or just relax with a good book and watch the world roll by. For the more energetic, you can dust off the golf clubs and play a round of 18 holes of golf. For those who want to be pampered, spoil yourself with a treatment at Pelican Waters Resort Day Spa. Take advantage of the complimentary use of the jacuzzi with every treatment (bookings essential.)The Sunshine Coast enjoys a pleasant year round climate with average temperatures of 17 - 28 degrees in summer and 10 - 23 degrees in winter. Our region boasts many diverse, exciting and natural attractions from the popular Australia Zoo, UnderWater World, Big Kart Track and Aussie World to the famous Eumundi Markets, or a simple day of lazing on one of our many beautiful beaches. ... more   less 

Additional Information about Pelican Waters Golf Resort & Spa

Address: 38 Mahogany Dr | Pelican Waters, Caloundra, Queensland 4551, Australia (Formerly Crowne Plaza)
Location: Australia > Queensland > Sunshine Coast > Caloundra
Price Range: $95 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pelican Waters Golf Resort & Spa 4.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Crowne Plaza Pelican Waters Hotel Caloundra
Crowne Plaza Caloundra
Crowne Plaza Hotel Caloundra
Ramada Caloundra
Pelican Waters Golf Resort & Spa Caloundra, Sunshine Coast, Australia
Hotel Style:
#2 Spa Hotel in Caloundra
#5 Luxury Hotel in Caloundra
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