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Swell Resort Burleigh Beach

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Swell Resort Burleigh Beach
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160 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Gold Coast, Australia
1 review
2 of 5 stars Reviewed 3 days ago NEW

We stayed on a ground floor apartment and the pipe noise from people showering and going to the toilet was horrendous. I advised front reception and they chose not to do anything apart from say well the pipes need to be placed somewhere. Really disappointing.

Helpful?
Thank katlav114
Sydney
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 27, 2016

Value for money. Nice single bedroom apartment. Tidy and clean. Bit musty till opened up but it is end of April and not in seasonal use at all. Excellent and very quiet air conditioning. Great having the full Foxtel chanel package for free. No on-demand movies though but all the other Foxtel movie chanels. Terrific fast free Wi-Fi. Great bed.... More 

Helpful?
2 Thank ss210154
Isle Of Palms M, Front Office Manager at Swell Resort Burleigh Beach, responded to this review

Dear ss210154, Thank you for taking the time to pen your wonderful review, it is always a pleasure to hear such fantastic comments and we hope to see you and your family in the not to distant future. Kind regards, Management and Staff More 

Brisbane, Queensland, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 25, 2016

Checked into hotel after 2 pm as stated.Would have like to booked in sooner than 2 pm. Room was clean but did find later in the evening we need an extra blanket but there wasn't one. We did not want to put aircondiotioner on.

Helpful?
Thank Bernice L
Isle Of Palms M, Front Office Manager at Swell Resort Burleigh Beach, responded to this review

Dear Bernice, Thank you for your review of your stay, what a shame you were only here 1 night next time be sure to take advantage of our great weekend getaways. Kind regards, Management More 

Northumberland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 28, 2016

Just back from spending 7 weeks here. The place is just as good as when I first visited 9 years ago. The staff are friendly and helpful and this year the Internet was free and the TV package was upgraded. All good. The only downside for me was that when people had a bbq or children's party they let their... More 

Helpful?
1 Thank gymbabe1
Isle Of Palms M, General Manager at Swell Resort Burleigh Beach, responded to this review

Dear gymbabe1, Wow your 9th visit!!!! How fantastic, thank you for your loyalty and wonderful and honest review of your stay at Swell, It is such a pleasure to read your review with our many staff and it certainly puts a smile on our face. We look forward to seeing you soon, Management and Staff More 

Arrowtown, New Zealand
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 18, 2016

We had a unit with a sea view. Great and relaxing. Would go back again if wanted in the area. Plenty of walking to do in this area. Close to sea and sand, and great restaurants only 5 min walk away. Weather not so spectacular but good anyway.

Helpful?
1 Thank annasorsld
Isle Of Palms M, Front Office Manager at Swell Resort Burleigh Beach, responded to this review

Dear annasorsld, Thank you for your wonderful feedback, let's hope on your next visit we can put on the sunshine for you. Kind regards, Management and Staff More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 14, 2016 via mobile

Our family required a weekend away for a sporting competition. The unit was clean and tidy all the electronics worked well. Kids loved the pool. Easy access to the beach and shops. Next time I would probably request a unit perhaps that opens onto the pool if able, as the room was quite noisy from the street traffic when the... More 

Helpful?
2 Thank Cara V
Isle Of Palms M, Front Office Manager at Swell Resort Burleigh Beach, responded to this review

Dear Cara, Thanks for the amazing review and for taking the time to share it with us! I will be sure to pass your thanks onto our team. Let's hope we see you again soon, Management and Staff More 

australia
Level Contributor
166 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed February 26, 2016

Just had our third stay at Swell. The location is sensational its an easy walk to everywhere, checking in & out is easy. It really is an easy place to stay but i think i want more for my money & more from my stay these days. Our suite was nice, bright , a good size & very clean. The... More 

Helpful?
Thank cortez48
Isle Of Palms M, Front Office Manager at Swell Resort Burleigh Beach, responded to this review

Dear cortez48, Thanks for taking the time to share you review of you stay with us. I would always encourage you to reach out to our team with any concerns whilst you are still an in-house guest of the resort as I am confident that had we been afforded the opportunity our team would have been able to make your... More 

Queensland, Australia
Level Contributor
87 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed February 24, 2016

Was recommended to us from past guests. We stayed in a 2 bedroom apartment. It was good but basic. There seems to be a problem with water leakage through out the building as there's water stains, carpet smells, & the skirting boards falling apart. I used the gym a few times but the aircon was freezing in there and it... More 

Helpful?
Thank Diswank
Isle Of Palms M, Front Office Manager at Swell Resort Burleigh Beach, responded to this review

Dear Diswank, It is unfortunate that you did not reach out to share your thoughts during your stay- I know our team would have risen to the challenge of turning around your experience and left you with some fantastic memories. We hope to see you again soon, Management and Staff More 

Sydney, Australia
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 11, 2016

We couldn't have picked a better place to stay. It was so central to all the great restaurants Burleigh has to offer and the beach was just a matter of crossing the road and you were there in no time. Upon checking in the manager was so lovely we felt welcomed straight away. I highly recommend the Swell resort.

Helpful?
2 Thank SydneySider007
Isle Of Palms M, Front Office Manager at Swell Resort Burleigh Beach, responded to this review

Dear SydneySider007, Thanks for your stay with us and for sharing your amazing review! Our team of superstars are such a dedicated group of like minded individuals who whole-heatedly love providing their own blend of "Swell Hospitality" to every one of our guests. We hope to see you again soon, Management and Staff More 

Hobart, Australia
Level Contributor
81 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed February 11, 2016

For a hotel that sets it's rating at 4 stars this is surprisingly underwhelming. No breakfast available at the hotel, and if you are here for work like I was, don't rely on the internet. It was so unreliable I was up until 9pm trying to get one simple task done. My bed was uncomfortable and there was no blanket.... More 

Helpful?
Thank Charlie B
Isle Of Palms M, Front Office Manager at Swell Resort Burleigh Beach, responded to this review

Dear George, I always encourage any feedback to be provided to us whilst you are still in house as I know our team would have loved being granted the opportunity to improve on your stay and leave you with some much happier memories of your time with us. We do hope to see you again, Management and Staff More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Swell Resort is a stylish and contemporary holiday complex situated in popular Burleigh Heads on Queensland's Gold Coast. Located just a short stroll from the famous rolling surf of Burleigh Beach, the resort offers a selection of spacious Burleigh apartments, all fully self contained and complete with all the comforts of home. With a fully equipped gym, swimming pool, spa and tennis court onsite, you're never short of ways to relax and unwind on a break with us. Watch the sun rise over the region's unspoiled headlands, venture into the lush green rainforest of Burleigh Heads National Park or take the ten minute drive into Surfers Paradise to immerse yourself in the vibrant shopping and dining scene. Ideal for family holidays, weddings, groups and anyone looking for a luxurious break in the heart of the Gold Coast, Swell Burleigh Heads Accommodation is the perfect choice for a getaway to remember. ... more   less 

Additional Information about Swell Resort Burleigh Beach

Address: 1 Ocean St, Gold Coast, Queensland 4220, Australia (Formerly Swell Beach Resort)
Location: Australia > Queensland > Gold Coast > Burleigh Heads
Price Range: $108 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swell Resort Burleigh Beach 4.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Swell Beach Hotel Burleigh Heads
Swell Resort Burleigh Beach Burleigh Heads, Gold Coast
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