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Burleigh Surf Apartments

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196 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Unfortunately the complex has many shortfalls. Confusing basement car parking map not referencing unit numbers.... why.... I am on holidays Lifts that don't stop at your floor no matter how many time you swipe the key. Help Heating to indoor pool.... sorry awaiting maintenance Seam room well if you can get that to work to create steam. Why has my... More 

Helpful?
2 Thank Chris W
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for the school holidays to give our children a place where they could swim in a indoor pool as we come from a cold area. Upon arrival the staff was quick to take our money but did not tell us that the indoor pool was not working. Each day I went down and asked management and staff... More 

Helpful?
3 Thank Sproduce
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 2, 2016

This was the last place we stayed over 8 weeks holiday between Brisbane and Tassie and back. The weather was perfect for the whole week. The view was fantastic. The room is so big and spacious although we wish there was a second air conditioning unit in the master bedroom. There is only one air con for this whole huge... More 

Helpful?
Thank BellaBelle222
Katrina B, Front Office Manager at Burleigh Surf Apartments, responded to this review

Dear BellaBelle222, Thank you for your wonderful review of Burleigh Surf Apartments, we love to hear how much you enjoyed your stay. All your comments are great and will be shared with our whole management team. We look forward to welcoming you back in the near future. Kind regards, Management and Staff More 

Melbourne, Australia
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 1, 2016

After staying at Burleigh Surf for 2 months a year for over 10 years, we shall not be returning. It is sad to see the decline since the new management has taken over and now only rate One star for the amazing view and One star for the handy location. The apartments used to be run like a well-oiled machine... More 

Helpful?
1 Thank S00T
Katrina B, Manager at Burleigh Surf Apartments, responded to this review

Dear Guest, We are saddened to hear that you were disappointed with your recent stay with us because at Burleigh Surf Apartments we strive to give our guests a wonderful holiday experience and we are very proud of what we offer here. We are constantly improving the building and have recently renovated our Indoor Pool for guests enjoyment, and we... More 

Sydney, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 10, 2016

Every room has a view, but the middle ones are the best directly looking at the beach. Ideally you want to be above level 7 or 8 for better views. The location is fantastic with the surf club across the road, and a great walk up to the Burleigh Reserve (mountain) every day. I have been coming here all my... More 

Helpful?
Thank MademoiselleSK8
Katrina B, Front Office Manager at Burleigh Surf Apartments, responded to this review

Dear MademoiselleSK8, Thank you for your wonderful review of your stay at Burleigh Surf Apartments, we are so glad you enjoyed your stay and looking forward to seeing you again in the near future. Kind regards, Management and Staff More 

1 review
1 of 5 stars Reviewed May 7, 2016 via mobile

Well you will never miss a leg day here with the lifts out and management not giving a stuff about it. With family of four on the 31st floor they were fit as a fiddle just going out for dinner. I hope this new management can pull it together because the view is second to none.

Helpful?
Thank Daniel A
Brisbane, Australia
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 2, 2016

My wife and I stayed for 3 nights in a Superior 1 bedroom Apartment on the 17th floor last weekend. We experienced 300 degree views of the Gold Coast ocean and hinterland that were amazing. The Apartment was very large and generally in good condition. However, the queen size bed was quite hard and uncomfortable as it appeared to be... More 

Helpful?
Thank JohnHeatherS
Katrina B, Front Office Manager at Burleigh Surf Apartments, responded to this review

Dear John, Thank you for your recent feedback in regards to your stay with us. I am delighted to hear that you enjoyed your stay and have shared your feedback with the team Burleigh Surf Apartments. We hope to see you again soon, Management and Staff More 

Sydney, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed April 25, 2016 via mobile

My family are visiting myself, partner and daughter from Edinburgh, Scotland. We decided on a last minute trip to the Gold Coast and booked 2 apartments at the Burleigh Surf apartments in Burleigh heads. Apartments were both great. Since it was no longer QLD school holidays it was a little quieter and we were able to obtain ocean views. Lovely... More 

Helpful?
Thank Colbol77
Katrina B, Front Office Manager at Burleigh Surf Apartments, responded to this review

Dear Colbol77, Thank you for taking the time to leave your feedback. The team at Burleigh Surf are delighted you enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind regards, Management and Staff More 

Brisbane
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed April 12, 2016

We had 4 nights at Burleigh Surf which was the first time staying there and will most likely be our last. We paid extra for a Superior unit knowing that it would be on a high floor and assuming nicer furnishings than the standard units. We were on the 19th floor with lovely views south to Coolangatta and north to... More 

Helpful?
Thank superma53
Katrina B, Front Office Manager at Burleigh Surf Apartments, responded to this review

Dear Superma53, Thank you for your feedback with regard to your recent stay at Burleigh Surf Apartments. Without feedback we can’t improve our shortcomings and enhance our strengths. I have passed this information onto the team to ensure that we continue to improve and meet our guest expectations. We do hope to see you again in the near future. Kind... More 

Australia
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed April 6, 2016

We love Burleigh Heads and as ex-residents of the Gold Coast are familiar with the suburbs. We stayed here as friends from inter-state had booked an apartment and we wanted to be close to them. The views are great. The apartments are spacious. But between our two apartments there were many maintenance issues; the main ones were: a towel rail... More 

Helpful?
Thank carls888
Katrina B, Front Office Manager at Burleigh Surf Apartments, responded to this review

Dear Carls888, It is disappointing for us to read such a review and I have followed this up with reception staff in relation to your stay. Our housekeeping and maintenance staff are trained to ensure that all rooms are serviceable on a daily basis and I have passed your comments onto my team. We look forward to welcoming you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Tennis Court
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Burleigh Surf Beachfront Apartments are perfectly positioned boasting magnificent ocean views and capturing the spirit and essence of picturesque Burleigh Heads.As you walk from the entrance of Burleigh Surf you cross the road to beautiful Justin Park which faces North Burleigh. Justin Park is filled with BBQ facilities, seating, swings and playground areas all under a spectacular canopy of tropical pine trees. Burleigh Surf is an easy walk to a variety of surf clubs, cafes, restaurants, public transport and the Burleigh Heads National Park.Our premier self-contained 1, 2 and 3 bedroom apartments are opposite one of the Gold Coast's most awesome patrolled beaches and surfing playgrounds – ‘North Burleigh’. Burleigh Surf has excellent facilities for all the family. These include an indoor heated pool, heated spa, sauna, gymnasium, outdoor pool, full size fully lit tennis court, and games’ room with a billiard table, internet kiosk and three beautiful covered BBQ areas - all set in idyllic landscaped gardens. ... more   less 

Additional Information about Burleigh Surf Apartments

Address: Burleigh Surf 238 The Esplanade, Gold Coast, Queensland 4220, Australia
Location: Australia > Queensland > Gold Coast > Burleigh Heads
Price Range: $126 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Burleigh Surf Apartments 4*
Number of rooms: 101
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Also Known As:
Burleigh Surf Apartments Burleigh Heads, Gold Coast
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