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Medina Serviced Apartments North Ryde

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Medina Serviced Apartments North Ryde
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453 Reviews from our TripAdvisor Community

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There are newer reviews for Medina Serviced Apartments North Ryde
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Showing 453: English reviews
Lithgow
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 2, 2016

Everything was fine with the apartment except with the toilet in the ensuite as the cistern was faulty with continuous water flowing . I would recommend the area of North Ryde a suitable location to stay with Medina apartments.

Review collected in partnership with this hotel

Helpful?
1 Thank nigall2016
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Nigall2016 I do apologise for the running cistern, not only does this waste valuable resources such as water but can be noisy. I will speak to our Housekeeping team to ensure these are reported to our Maintenance team in a timely manner. We look forward to seeing you again very soon. Arthur Rojas Hotel Manager More 

Canberra, Australia
1 review
2 of 5 stars Reviewed June 1, 2016

Stayed here for a business trip. First time here and possibly last. Accomodation was a town house. Condition and cleanliness was very poor. TV not working and no batteries in remote. Bathroom sub standard. Possums running around in ceiling. Far from restaurants. I was glad to leave.

Review collected in partnership with this hotel

Helpful?
Thank MoDallaCo
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear MoDallaCo I am sorry to read that your stay with us was not your satisfaction. Due to the nature of Tripadvisor's username it can be difficult to match with our system's profile names. Can I ask you to email us via northryde@medina.com.au so we can look into the poor condition of the apartment. Kind regards Arthur Rojas Hotel Manager More 

O´Connor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 29, 2016

This apartment was in a great location and was v good value. Kitchen and bathrooms a bit tired but very clean. Very quiet area. Beds very comfortable. The heater was on when we arrived, which was very welcoming as it was getting quite cold outside. Couldn't find the instruction manual for the tv but worked it out anyway. Didn't try... More 

Review collected in partnership with this hotel

Helpful?
1 Thank christinamP6549JD
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Christina Thank you for recently staying with us. It is very pleasing to read that the team ensured a comfortable arrival for you and your family and the remaining days. We hope to welcome you back very soon. Arthur Rojas Hotel Manager More 

Bangalore, India
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 28, 2016

Everything except internet is prefect. Internet is like 10kbps. It was not working at the first place. Somehow repaired next day, but speed was very pathetic. Other than this superb hotel apartment. Nice staff. A fruit basket or some goodies each day will make the person feel good. Also washing powder in the room will be much appreciated.

Review collected in partnership with this hotel

Helpful?
Thank Anup M
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Anup I do apologise for the internet speeds you experience during your stay with us. I do know there was disruption of service which was out of the hotel hands however every attempt to restore the service was tried. We have spoken with our IP provider and Telstra to ensure we are notified for future issues. With the return... More 

The Entrance, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 25, 2016

We recently stayed in two family groups who had travelled from regional areas to attend a close family members funeral. Our 2 adjacent apartments were large and comfortable although they are showing signs of age. However is was Arthur and his staff that went the extra mile for us by placing a beautiful bunch of flowers and a lovely card... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Leonie A
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Leonie It was our pleasure to have you stay with us and we express our sincere condolences on your family's recent loss. I won't take credit for the flower, that was an idea from several of our team members to make your difficult visit more comforting. We look forward to seeing you again under better circumstances. Kind regards Arthur... More 

Castle Hill, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 25, 2016

I booked their conference room and accommodation for my colleagues. The conference room was smelly, cold and noisy. The air conditioning didn't work. The rooms had blood and other stains in the bathroom, sheets and floor. TV's, air conditioning, windows and door locks didn't work (this is in 6 rooms). Hairs over the apartment. These were not cheap apartments however... More 

Helpful?
Thank drewnkath
Perth, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 24, 2016

what a palava if you are checking in any time after about 6 pm you have to go to another hotel that is poorly signposted and hard to find, to then pick up your keys. Having said that the place was quite spacious and you could easily live there for long periods.

Helpful?
Thank 190brentl
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Brent Thank you for the review, I am pleased to announce that as of the 30th Mat, our Reception desk at the Medina North Ryde will be reopened 7 days per week between 12 Noon to 8pm. This will alleviate the issues with check in you experienced. After hours check in will continue via our sister hotel, The Travelodge... More 

Coffs Harbar
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 22, 2016

Guy in van who brings you the keys from the Travelodge up the road was very friendly. However he had to give us a lift from the Medina to the Travelodge and advised us to walk 10 minutes to the Macquarie shopping Centre to get food for dinner as there was no restaurant on site at the Medina. He did... More 

Review collected in partnership with this hotel

Helpful?
1 Thank F3198WGhelenw
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Thank you for choosing to stay at the Medina North Ryde recently. Unfortunately the Medina North Ryde does not have a Restaurant due to the nature of the serviced apartments (I do apologise if you were not aware of this information). Yes the Travelodge does provide dinner which can be charged back to your Medina account otherwise there are options... More 

Mernda
1 review
3 of 5 stars Reviewed May 21, 2016

The apartment was okay But desperately needs updating Did not use kettle or toaster Due to its appearance old looking Had problems with the remote controls heating dose not seem to get hot enough we had the thermostat turned up all the way and really did not get to hot.

Review collected in partnership with this hotel

Helpful?
Thank I9289EWadriana
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Adrian Thank you for taking the time to review your stay with us. We have gone through your allocated apartment and can assure you the toaster and kettle were very clean. We did take your advice and replaced due to the age of the kettle however we like to reduce our wastage footprint. We have contacted the contractor to... More 

Ipswich
1 review
3 of 5 stars Reviewed May 19, 2016

Average experience as the property is not suitable for over night stays or for people with mobility issues. Apartment was cold and heating inadequate. The decision to have the reception at a different location was hugely inconvenient and confusing. The property might be suited for longer term accommodation but definitely should not be offered for overnight/weekend bookings. Not worth the... More 

Review collected in partnership with this hotel

Helpful?
Thank 883les733
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Thank you for reviewing your stay with us recently. We have taken feedback in regards to our Reception hours and will be reintroducing the Hotel Reception daily between Midday and 8pm to ensure there is a warm friendly smile on arrival. I do disagree with you as our apartments while great for long stay visits can be just as suitable... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Medina Serviced Apartments North Ryde

Address: 2 - 12 Busaco Rd, North Ryde, Ryde, New South Wales 2113, Australia (Formerly Medina Executive North Ryde)
Location: Australia > New South Wales > Greater Sydney > Ryde > North Ryde
Price Range: $121 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Medina Serviced Apartments North Ryde 4*
Number of rooms: 57
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