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Medina Serviced Apartments North Ryde

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Medina Serviced Apartments North Ryde
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514 Reviews from our TripAdvisor Community

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Showing 514: English reviews
Sydney, Australia
Reviewed 2 days ago NEW

I didn't use the facilities at all, just somewhere to sleep out of the heat. It was great that it was pet-friendly. It's easy to find and all well thought out - just go to a nearby property to collect the key if it's outside of usual business hours etc. It was a VERY hot night in Sydney and I...

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Helpful?
Thank IamPrincessSparkles
Reviewed 2 days ago NEWvia mobile

The reception staff were really helpful, they really worked hard to help after we went through what is written below. The staff are the reason this review did not get a 1 The apartments are reasonably priced especially as they have plenty of space. We checked in and when we went to our apartment we found it had coffee rings...

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Thank William C
Sunshine
Reviewed 2 weeks ago

Housekeeping could have been better if they had vacuumed the floor and bathroom. There were insects and spide around, bathroom was not vacuumed during room make up time. Night time, possums chased each other over the proof, could not sleep well.

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Thank jtC4284IZ
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear JTC Thank you for staying with us recently. I will share your review with our housekeeping team to ensure we improve on certain aspects of the room cleaning. I do apologise for the noise issues with the local wildlife. As we do back on to the Lane Cove National Park, we do try to pre-empt any issues with possums...

Brisbane
Reviewed 2 weeks ago

We decided this apartment location as it was big and spacious (from the photos) and it was 40 minutes’ drive either side between the CBD and Blue Mountains. When we checked in, staff was friendly and efficient. We were provided two adjoining townhouses side by side as we had 8 people. We requested units at the back for quietness, however...

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Helpful?
Thank DJ_Mizit
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear DJ_Mizit Thank you for providing this valuable feedback. We utilise this type of feedback to see what areas we can improve in for future stays. Kind regards Arthru Rojas Hotel Manager

Melbourne
Reviewed 2 weeks ago

Filthy inside, carpet so stained, marks all over walls, mould in bathroom, old cooking smell throughout. Dusty and very dated. Clean towels provided daily. Quiet and we'll air conditioned. Would not stay again.

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Thank rebeccaaN4543FO
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Rebecca May I ask you to email me your detail so I can look into your stay in greater details? I can be reached via arojas@medina.com.au, unfortunately the manner of trip advisor usernames does make it hard to match on our system. Kind regards Arthur Rojas Hotel Manager

Dingley
Reviewed 2 weeks ago

Location was good, units are not maintained well, furnitures in the room was all broken, one of our family members fell of dinning chair, lounge cushions are all flattened and portion of wooden frames are exposed, please check furniture before renting out. parking was an issue, microwave was not working......

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Thank ravis227
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Ravis May I ask you to email me your detail so I can look into your stay in greater details? I can be reached via arojas@medina.com.au, unfortunately the manner of trip advisor usernames does make it hard to match on our system. I am surprised that you had issues with parking, combined with both indoor and outdoor parking we...

Brisbane
Reviewed 2 weeks ago

After a disastrous first night, the hotel manager and staff were brilliant and went out of their way to make sure that our stay was memorable. The hotel is old but has its own charm. Location is convenient. Would recommend it.

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Thank avora_268117
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Avora Thank you for taking the time to re-review our stay with us. Great to see that our efforts to improve were well accepted. Kind regards Arthru Rojas Hotel Manager

Auckland, New Zealand
Reviewed 2 weeks ago

The apartments were a good size and would have been good if they had been tidier and clean. Tile missing on the walls in the bathroom shower head unclean, no internet for three days then on and off. I could go on and on.

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Thank colleenh2017
Melbourne, Australia
Reviewed 2 weeks ago

On positive note, Housekeeping staff (including their head were very helpful). Location was good and quite. Areas for improvement are - Keeping reception open for longer time and not expecting guests to go to other location for check-in. Also receptionists should be smiling and helpful to guests than only answering the questions when asked. Hotel website (including pictures) gives an...

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Thank manish2017
Melbourne
Reviewed 2 weeks ago

uncomfortable holiday (6days) place is not clean and furnitures, fixtures old and worn out. i just read the reviews of this hotel and everyone says whole place is dirty. No one seems to be listening and doing anything about this complaints.

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Thank charmainel2017
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Charmaine2017 May I ask you to email me your detail so I can look into your stay in greater details? I can be reached via arojas@medina.com.au, unfortunately the manner of trip advisor usernames does make it hard to match on our system. Kind regards Arthur Rojas Hotel Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Medina Serviced Apartments North Ryde

Address: 2 - 12 Busaco Rd, North Ryde, Ryde, New South Wales 2113, Australia (Formerly Medina Executive North Ryde)
Location: Australia > New South Wales > Greater Sydney > Ryde > North Ryde
Price Range: $113 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Medina Serviced Apartments North Ryde 4*
Number of rooms: 57
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Questions & Answers

Here's what travelers have asked, with answers from Medina Serviced Apartments North Ryde staff and other travelers.
1 question
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newcastle

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Questions? Get answers from Medina Serviced Apartments North Ryde staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do note that the bedrooms is on upper floor. Not recommend to those with limited mobility.”
 of 5 bubbles Jonson89, Oct 26, 2016 | Read review
“Arrive in daylight when reception may be open”
 of 5 bubbles PhilBiz2016, Jul 21, 2016 | Read review
“Ay room would be fine.”
 of 5 bubbles 134franciscad, Feb 26, 2016 | Read review
“Bring earplugs as a couple of our neighbors enjoyed playing music all day and once at 3am. Better yet pick somewhere else to stay.”
 of 5 bubbles Y9048LRpaula, Dec 30, 2015 | Read review
“Don't go here if you are looking for a good room”
  • Stain in carpet
  • some sort of stuff on door knob
  • Dirty pillow
 of 5 bubbles Richardv461, Oct 26, 2015 | Read review
5 of 5
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