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Leisure Inn Spires - Blue Mountains

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Leisure Inn Spires - Blue Mountains
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445 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Sydney, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Average rooms with below average service. Although we booked on their website, daily service of towels wasn't included, weren't told about this at all until we called up to find out why room was made on second day. Then had to pickup towels from reception, fixtures broken, tired decor and overall lacking for the price paid per night.

Helpful?
Thank MandM1114
SWHG_Hotel_Manager, General Manager at Leisure Inn Spires - Blue Mountains, responded to this review

Dear MandM1114 Thanks for your review of Leisure Inn Spires. I would like to apologise for the problems you encountered during your stay. Bookings made on our website are normally including a daily service although we do on occasions have promotions which do not include daily servicing. I will certainly follow this up with our Reception staff who should have... More 

Sydney
Level Contributor
242 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

At $210.00 for a Saturday night in Leura for a weekend away is not cheap. But we thought we would give Leisure Inn Spires a go given it is so close to the shops. Reception was welcoming but unfortunately the studio room allocated was far from what we had expected. We were located in the rear building close to the... More 

Helpful?
Thank RicknSimon
SWHG_Hotel_Manager, General Manager at Leisure Inn Spires - Blue Mountains, responded to this review

Dear RicknSimon Thank you for taking the time to review Leisure Inn Spires. I am disappointed to read your review of the standard of housekeeping in my hotel, however I am certainly glad you brought the issues to my attention. I will thoroughly investigate how the cleaning of the toilet was missed and will follow up appropriately with the staff... More 

Townsville, Australia
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed here 3 nights to explore the Blue Mountains. Nice and quiet. They have secure under cover parking which is great. Staff were friendly and room was cozy. Really enjoyed our stay and recommend.

Helpful?
Thank blueskyes2016
SWHG_Hotel_Manager, General Manager at Leisure Inn Spires - Blue Mountains, responded to this review

Dear blueskyes2016 Thank you for staying at Leisure Inn Spires. I am really pleased you enjoyed your stay. All guests have access to secure undercover parking. Thanks for your recommendation and I hope to welcome you back again in the future. Kind Regards Cheyne Stebbing Hotel Manager More 

Sydney, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed here several times but always had an apartment. Our room was a studio Room, we should have checked when booking what this room would contain. It was quite spacious but being used to the lounge area and a proper kitchen we regretted not getting an apartment. The upgrades done to the building meant that even though we... More 

Helpful?
Thank EvangelineRoberts
SWHG_Hotel_Manager, General Manager at Leisure Inn Spires - Blue Mountains, responded to this review

Dear EvangelineRoberts Thanks for your review and for being a regular guest at Leisure Inn Spires. All rooms at our property have double glazed windows and are quiet inside. As you mention we have studio rooms which are similar to a normal sized hotel room. The larger room is called a One Bedroom apartment and has a full sized kitchen... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at Leisure Inn for two nights. The location is just perfect. Clean and comfortable. Lady at reception was pleasant and helpful. I would recommend anyone going in Blue Mountains visit to try this place.

Helpful?
Thank Luizdai
SWHG_Hotel_Manager, General Manager at Leisure Inn Spires - Blue Mountains, responded to this review

Dear Luizdai Thanks for your review of Leisure Inn Spires. I am pleased you found the room clean and comfortable and thanks for your positive comments regarding our reception staff. It is our aim to provide an excellent service to all guests. I am also pleased you found our location convienant, we are close to all attractions in the Blue... More 

Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 nights, this hotel is value for money. The room is pretty spacious with a small balcony. Plenty of parking spaces. But don't expect house cleaning everyday. Location is near to many eateries and there is also an Indian restaurant right beside the reception office which opens till 10pm.

Helpful?
Thank Tan N
SWHG_Hotel_Manager, General Manager at Leisure Inn Spires - Blue Mountains, responded to this review

Dear Tan N Thanks for your review. I believe we are value for money, considering the size of our rooms and our excellent location. All guests have access to undercover secure parking. We are a short walk into Leura Village which has a variety of boutique shops, restaurants, cafes and bars. The Tamarin Indian restaurant which is opposite our reception... More 

2 reviews
4 of 5 stars Reviewed July 25, 2016

The room we were allocated had separate bedroom, and a full kitchen, although the oven was filthy and we were reluctant to use it. There was a washing machine and dryer in the bathroom. Also had a nice balcony which because of cold weather we did not utilise. We also had undercover parking.

Helpful?
Thank Ross B
SWHG_Hotel_Manager, General Manager at Leisure Inn Spires - Blue Mountains, responded to this review

Dear Ross B Thank you for your review of Leisure Inn Spires. I am pleased you enjoyed your stay at our hotel. Please accept my apology that the oven was dirty, I will ensure we check this more carefully in the future. All guests have access to secure undercover parking. Kind Regards Cheyne Stebbing Hotel Manager More 

Sydney, Australia
1 review
1 of 5 stars Reviewed July 18, 2016

Having stayed here numerous times, it was disappointing to find the apartment so shabby. There were no plugs for sinks/hand-basins, the electric power-point for bedroom heater did not work;there were 2 saucepan lids but no saucepans, or microwave dishes for cooking. The oven top was badly scored and the oven dirty inside. The lavatory was also dirty. The staff were... More 

Helpful?
Thank canice2016
SWHG_Hotel_Manager, Manager at Leisure Inn Spires - Blue Mountains, responded to this review

Dear canice2016 Thank you for taking the time to leave a review. I have noted your comments regarding the housekeeping standards for the oven, cooktop and toilet. These are checked in all rooms by our Housekeeping Supervisor prior to each guest arrival and I will spend time to discuss your review with this staff member. I have been informed that... More 

Sydney, Australia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

Good for a small getaway, would be perfect for families. We stayed in a one bedroom and it was very large. Good location and convenient! The reception was very friendly. Unfortunately the upkeep of the place wasn't the best, house keeping left the rubbish and used towels outside our room our entire stay. The body wash was not refilled. For... More 

Helpful?
Thank angeliquejasli
SWHG_Hotel_Manager, General Manager at Leisure Inn Spires - Blue Mountains, responded to this review

Dear angeliquejasli Thank you for your review of Leisure Inn Spires. I am pleased that you found our one bedroom apartment spacious and our reception staff provided a good service. Please accept my apology that rubbish and towels were not collected, this is clearly a mistake from our staff and I will follow up. Kind Regards Cheyne Stebbing Hotel Manager More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Leisure Inn Spires - Blue Mountains

Address: 100 Leura Mall, Leura, New South Wales 2780, Australia (Formerly Oaks Spires Leura)
Location: Australia > New South Wales > Blue Mountains > Leura
Price Range: $83 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Leisure Inn Spires - Blue Mountains 3.5*
Number of rooms: 50
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Also Known As:
Leisure Inn Spires - Blue Mountains Hotel Leura
Leisure Inn Spires - Blue Mountains Leura
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