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Fairmont Resort Blue Mountains - MGallery Collection

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#1 of 2 Hotels in Leura
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Fairmont Resort Blue Mountains - MGallery Collection
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2,277 Reviews from our TripAdvisor Community

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Showing 2,247: English reviews
Sydney
Reviewed yesterday NEW

It was 43 degrees in Sydney and the weekend weather was forecast as hot, hot, hotter. The air conditioner was gasping and so my husband, Frankie the Birman cat and I packed a bag and headed up the mountains to relax at the Fairmont Resort. We had never travelled with Frankie (a 13 year old rescue cat) but he was...

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Helpful?
Thank R E
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

My husband and I have been staying at the Fairmont for a number of years now. It's our special place as it's where my husband proposed. Our last visit was by far the best we've had. The service has really improved, the food was delicious and the sommelier was fantastic. He chose the wine for each course and was spot...

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Thank Joanne M
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Joanne M What a lovely review! Thank you so much for you and your husband's loyalty to the Resort - we love that we are a part of your 'story' and will continue to be in the future. I really appreciate that your visits continue to improve - and especially love your comments about service as this is our...

Northwich, United Kingdom
Reviewed 4 days ago NEWvia mobile

Fabulous location on the Edge of the beautiful town of Leura. Amazing views from one of the restaurants overlooking the mountains. Staff excellent and very knowledgeable of the area. The food we had was lovely. There is a pool at this hotel, which does require updating to a degree and the water in the pool is freezing! My only gripe...

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Helpful?
Thank Blueboy61
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Blueboy61 Thank you for your review following your recent stay with us in the beautiful Blue Mountains. I wanted to take this opportunity to advise you that here at the Fairmont we cater equally for all markets including couples, families, singles, friends travelling together, business travellers as well as conferences. As you can see from other reviews on this...

Santa Monica
Reviewed 4 days ago NEWvia mobile

We had high hopes and really wanted to love this place, but it fell below our expectations. This resort has fantastic bones, lovely gardens and a dreamy setting in the most beautiful village in the Blue Mountains. There are nice indoor and outdoor pools. But the property is mismanaged and poorly maintained, with uneven service. Why was there a small...

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Helpful?
Thank santamonicagal
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear santamonicagal Thank you for taking the time to provide feedback on your recent stay with us here, we genuinely appreciate all feedback both positive and constructive to ensure we continue to offer the best possible level of service in line with guest expectations. Firstly, we apologise that your stay did not meet expectations - this is so far from...

Canberra, Australia
Reviewed 5 days ago NEW

Fairmont Resort Blue Mountains is a great place for a restful weekend/stay. There is everything there that is needed for you to enjoy yourself. We were there at a very hot time & we were able to have air conditioning, unlike a lot of other accommodation in the area.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Annette O
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Annette O Thank you for taking the time to post a review following your recent stay with us here at the Fairmont Resort, we are so pleased you enjoyed a restful stay here with us. I am so pleased you enjoyed the extensive resort facilities and that we were able to offer everything you needed for a perfect stay....

Bolton, United Kingdom
Reviewed 5 days ago NEW

First class hotel great staff good breakfast perfect setting in the blue mountains. The only problem we encountered was a local parent roaring into the car park level 3 at about 6.15 in the evening , nearly mowing me down to take his children into the pool via the back door ( the car had advertising slogans on the side...

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Thank pensioner115
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear pensioner115 Thank you for taking the time to write a review following your recent stay with us. I am so pleased you loved your overall stay here including our idyllic location, great staff and gorgeous breakfast setting overlooking the Jamison Valley. Regarding the local community and the Resort, we do offer local swimming lessons as part of our community responsibility...

Sydney, Australia
Reviewed 6 days ago NEW

The resort is built for families, with playrooms, indoor and outdoor pools, little train rides, and etc. It's close to toy museum and Scenic World as well. The buffet breakfast and dinner were not as good as expected though.

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Helpful?
Thank Bec Z
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Bec Z Thank you for your review. We are so pleased you enjoyed the resort and the extensive facilities available here for every member of the family. I do apologise that the dining aspect of your stay did not meet expectations. We certainly understand the importance of dining on a successful holiday and have a very passionate and talented...

Haslemere, United Kingdom
Reviewed 1 week ago via mobile

We know this resort had spectacular views, but when we visited it was very cloudy and rainy. Ensuite rooms a good size, and the staff were very helpful with everything from luggage, recommending good bird watching places to visit, and restaurants they had tried where we could eat out in the evening. Would certainly recommend.

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Helpful?
Thank Peter G
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Peter G Thank you so much for taking the time to write a review on your recent stay with us and for your recommendation to others - it is much appreciated. I am so pleased you were impressed by our staff service and have shared your comments with our passionate and caring team here, thank you. We do hope...

Greater Sydney, Australia
Reviewed 1 week ago

Rooms were good. Resort itself good. Staff excellent. However the food and dining experience was absolutely terrible, bland uninteresting menu, quality and standard of food itself was well below what would e expected. Empty plates with half eaten meals left on adjacent tables. During happy hour at the bar there was just one poor girl on her own, with a...

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Helpful?
Thank John L
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear John L Thank you for taking the time to provide feedback following your recent stay with us - we truly value all feedback and see it as an opopportunity to continue to make adjustments and improvements to our service wherever feasibly possible. I am pleased you enjoyed your overall stay including the standard of accommodation and the Resort itself....

Sydney
Reviewed 1 week ago

We arrived at the Fairmont Resort on a rainy Friday afternoon & were very thankful for a reserved car parking spot near the front entrance, Check in was quick & courteous & having skipped lunch, we appreciated the cheese & fruit platter awaiting us in our room. With spectacular views of the Jameson Valley & surrounds, the Fairmont resort is...

Review collected in partnership with Accorhotels.com
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Thank Tony C
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Tony C We love hearing from our guests and wanted to thank you for taking the time to post a review on Trip Advisor and reco0mmedning us for with leisure or business. I love that we are now on firmly embedded on your favourites list and have shared your lovely comments with our genuinely caring team here at the...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Golf course
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Featuring 222 rooms, the Fairmont Resort Blue Mountains is the perfect place for a romantic escape, a get together with a group of friends, family retreat, golf enthusiast, business retreat or conference. The Fairmont Resort is currently undergoing a transformation as part of its entry into Accor's MGallery collection of Unique Upscale hotels. The Fairmont Resort has awe inspiring views over the beautiful Jamison Valley & adjoining Leura Golf Course and an extensive array of leisure facilities including five stunning dining options, indoor heated lap pool and spa, outdoor pool, tennis courts, gymnasium, indoor cinema, amazing indoor kids playgrounds, bowling alley, billiards room, library and endless nature walks in World Heritage National Parks. ... more   less 

Additional Information about Fairmont Resort Blue Mountains - MGallery Collection

Address: 1 Sublime Point Rd, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
Location: Australia > New South Wales > Blue Mountains > Leura
Price Range: $141 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Resort Blue Mountains - MGallery Collection 4*
Number of rooms: 222
Reservation Options:
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Also Known As:
Fairmont Hotel Leura
Fairmont Hotel York
Fairmont Leura
Leura Fairmont
Fairmont Resort Blue Mountains - MGallery Collection Leura
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Questions & Answers

Here's what travelers have asked, with answers from Fairmont Resort Blue Mountains - MGallery Collection staff and other travelers.
8 questions
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'Sydney, Australia
Newcastle, Australia
Glenbrook, Australia
1 month ago
Sydney, Australia
1 month ago

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Questions? Get answers from Fairmont Resort Blue Mountains - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“When phoning the Resort to book a room, wait for Option 3; Reception shall answer and they are very professional and helpful.”
  • Frankie settled in very quickly to Resort life.
  • Frankie enjoying the Pampered Pet Room
 of 5 bubbles RE517, yesterday | Read review
“Don't eat at the resort.”
 of 5 bubbles O8982JUjohnl, 1 week ago | Read review
“ask for a room with a balcony”
 of 5 bubbles free-as-a-bird-16, 1 week ago | Read review
“Only one side of the resort has the good mountain view. Some rooms on ground floor have a courtyard which is nice to have and use.”
 of 5 bubbles GregW779, 1 week ago | Read review
“We had room 452. If you can afford it or get upgraded , do it .The rooms that overlook the maze and stables are great .”
  • Complete with spa ... beautifully designed
  • The Dalai Lama suite takes over this top floor
  • What a way to arrive at our suite...
  • The mist is magical
  • Enjoying the colours of the mountain and sunset
  • Just beautiful ...
 of 5 bubbles 233leam, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question