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Mountain Heritage

Certificate of Excellence
Cnr Apex & Lovel Streets, Katoomba, New South Wales 2780, Australia
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470 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Melbourne, Australia
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a rambling rabbit-warren of a place, one of the early Katoomba guesthouses, perched high on a hill overlooking a section of Katoomba and the top of hills and valley in the distance. The common lounge, with large comfy chairs and an open fireplace, and the restaurant and upper front rooms share this view, as did our front corner... More 

Helpful?
Thank Jane D
Sydney, Australia
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago NEW

Valley View suite. Spacious clean room, great view. Opulent surroundings and a beautifully restored hotel interior. Expensive. This room's extras - fireplace, spa and separate lounge/sleeping areas (so bub could sleep in the other room) were the highlight of our stay. Very happy with these. Mediocre mattress made for an uncomfortable sleep. Misleading website photo of this room led us... More 

Helpful?
Thank Dan G
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear Dan G Thank you for your two detailed reviews of your stay with us. It is pleasing to hear you enjoyed your stay in one of our Valley View Suites with the extra space, fireplace and spa bath. We do supply fluffy robes, it seems with the laundry change-over they were omitted, for this we sincerely apologise. I am... More 

Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Valley View Suite. Room was good. View was great. Opulent setting and hotel interior are beautiful. The Valley View suite's features - fireplace, spa, kitchen and separate lounge/sleeping quarters (meaning bub could sleep in a separate room) were the highlight of our stay. However, mediocre mattress made for uncomfortable sleep. Misleading website picture for this room had us assume there... More 

Review collected in partnership with this hotel

Helpful?
Thank Dan G
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear Dan G Thank you for your two reviews. I will respond to the later one, rather than repeat myself. Regards Eric Sward General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel itself is beautifully decorated with a great atmosphere and the staff were great. However felt it was exceptionally overpriced for the very standard room we had, have stayed in much nicer rooms at half the price!

Helpful?
1 Thank Emma M
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear Emma M Thank you for staying with us and thank you for your review. It is great to hear you like the decore and atmosphere and the great service from our staff. All our rooms are a different shape and size, and there are a number of price points for the various room types. In addition, prices may vary... More 

Jakarta, Indonesia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The location is not too bad. The hotel its self is an old property but still in good condition with a beautiful scenery. But all the beautiful scenery is not right if this hotel cannot provide a good customer service. The reception was rude. They ask us to check out at 11 am with no consideration that at that time... More 

Helpful?
2 Thank Liana F
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear Liana F Thank you for choosing to stay with us. It is pleasing you liked our location and the beautiful scenery. At check-in we advise guests (amongst other things) what their breakfast inclusion is, as most rates include either a continental or full breakfast. At check-in we also advise guests of the check-out time, which, in many hotels is... More 

Sydney, Australia
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a last minute booking for us so I guess we got one of the least fancy rooms and it was pretty basic (and there was no teaspoon for our tea-small thing but attention to detail). My major criticism was a very noisy air conditioner that thumped into action all night. On the other hand, the restaurant (for breakfast)... More 

Helpful?
Thank Jenny_Sydney5
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear Jenny_Sydney5 Thank you for your feedback on your stay with us. I apologise for any inconvenience you encountered as a result of the noisy air conditioner, we replaced one yesterday which we discovered had become a little rattly, I can only assume it was the one you refer to. As you may appreciate, maintenance is an on-going and large... More 

sydney
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

stunning room very spacious,hotel position was perfect, very friendly staff , the food in the restaurant was fantastic,breakfast superb, the bed was really comfortable had a fantastic sleep, on my list to return to one day

Helpful?
Thank paulgav
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear paulgav Thank you for staying with us and thank you for your very positive review. It is always a pleasure for our team to receive such wonderful feedback on all aspects of our service. We do look forward to welcoming you back when next you visit the beautiful Blue Mountains. Regards Eric Sward General Manager More 

Wollongong, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We have spent our last 3 anniversaries at this hotel, and will spend many more. We get the Jamison view package which includes room, dinner ( with a bottle of wine) and a full buffet breakfast. The bar area has a lovely roaring open fire and in the early evening a piano player who thn moves into the restaurant to... More 

Helpful?
Thank lazman_666
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear lazman_666 We are always very pleased to receive a review from a regular return guest. You are gold to us, as you provide accurate feedback on what we provide and how we look after you. Saturday nights at Mountain Heritage are particularly special with our resident piano player, Alan Johnson, and of course the roaring fires in winter also... More 

Wagga Wagga, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a wonderful, comfortable and scenic place to visit. Arriving just before dark to the purple hues of the sandstone escarpment overlooking the fabulous Jamison Valley. Lovely comfortable and warm room on a chilly June night. Friendly staff and a lovely breakfast from the restaurant which has the same spectacular views. I will go back again and this time not... More 

Helpful?
Thank Grant M
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear Grant M Thank you for choosing us for your stay whilst working in the Blue Mountains. It is very pleasing to hear you like your warm, comfortable room, especially on a chilly winter night, breakfast in our Jamison Views Restaurant with those spectacular views and our friendly staff. We are also delighted you plan to return, for personal relaxation... More 

Brisbane, Australia
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Mountain Heritage for 3 nights in June 2016. What a great place fully recommended - we stayed in a larger suite (Valley View Room) will great views over the ranges and valley of the blue mountain near Katoomba. Food was great fully cooked breakfasts and very good food at dinner at a very reasonable price. It was... More 

Review collected in partnership with this hotel

Helpful?
1 Thank ksmailes
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear ksmailes Thank you for staying with us. Yes, our valley View Suites are a great choice, spacious with everything you need and great views from the verandah, and of course lovely warming fires for the chilly days and nights. We are very pleased to receive your positive feedback on our food and service and great cocktails. Thank you for... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Jamison Views Restaurant
Jamison Views Restaurant
Cuisines: Australian
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Mountain Heritage

Address: Cnr Apex & Lovel Streets, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Price Range: $118 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mountain Heritage 4.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Mountain Heritage Katoomba, Blue Mountains
Mountain Heritage Hotel Katoomba
Hotel Style:
#2 Luxury Hotel in Katoomba
#3 Spa Hotel in Katoomba
#6 Romantic Hotel in Katoomba
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