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Glen Innes Motel

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199 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Muswellbrook, Australia
Reviewed 4 days ago NEW

Property and room was ok, clean and adequate appointments.However, the service was outstanding - I had to change dates at late notice and needed an early check in - phone calls were always promptly answered or returned. On the (very early) morning of my departure I had car problems, but Julie-Ann the owner was kind enough to run me down...

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Helpful?
Thank PMacI
Julie-Anne R, Owner at Glen Innes Motel, responded to this review

Thank you so much for you lovely review. It was an absolute pleasure to help. JA

Reviewed 1 week ago via mobile

My wife and I enjoyed our stay. We stayed in a Queen Deluxe Room in the rear of the property at the suggestion of the staff to make sure there was no road noise. We didn't hear the passing highway traffic at all. Although older in decor the room was large, clean and quiet. The bed was comfortable with extra...

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Helpful?
Thank Steve H
Julie-Anne R, Owner at Glen Innes Motel, responded to this review

Thank you so much for you valued feedback. You are most kind in your comments. I am at present investigating how to alter some of the shower heads to accommodate the taller customers and thank you for letting me know. I really don't know what to do regarding the TV at this stage but will try and get that sorted....

Yamba, Australia
Reviewed 2 weeks ago via mobile

Very comfortable room with good sized bathroom. Breakfast basic but free and enough for a good start to the day. Staff very friendly and always a friendly word from Julie-Ann in the breakfast room. The cheaper front rooms are facing the road and these can be a bit noisy with the door open but with the door shut and at...

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Helpful?
Thank PommieNige
Management response:

I would like to thank you for generously taking the time to review our Motel. We are all very proud of it and really appreciate you feed back. Kindest regards, Julie-Anne

Southport, Australia
Reviewed 3 weeks ago

Not a 4 star motel in the classification sense, but as a very clean, comfortable place for a overnight stay, this motel deserves a good rating. It is an old style motel - single story, with a car park in front of each room. We stayed in one of the back rooms to minimise the road noise, but to be...

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Helpful?
Thank ChrisandJudy1000
Julie-Anne R, Owner at Glen Innes Motel, responded to this review

I am so glad that we are meeting expectations. I totally agree with what you have said and greatly appreciate your comments. We try very hard to make the most of what we have whilst keeping our prices at a reasonably cheap level.

Reviewed 3 weeks ago

I have stayed here in a budget room in the past, and for the price very good value for money. Decided to stay in the deluxe rooms at the back, larger rooms as the description would suggest, but it feel far short of the price asked. I expected to pay another $25-$30 dollars to upgrade, but it was almost double....

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Helpful?
Thank Michael1289
Julie-Anne R, Owner at Glen Innes Motel, responded to this review

Thank you Micheal for your review. I do appreciate your feed back and have taken it on board. The water is usually very good here as we are on gas so i assume that the issue happened on the night that we had some plumbing servicing done and my sincere apologies for that. Although our rooms are old fashioned we...

Reviewed 3 weeks ago

Fantastic greeting by manager/owner, great position, in the beautiful 'Glen Innes'. The motel room and amenities are exceptionally spotless. We had a microwave, which is a bonus. Continental breakfast was included with our package and we highly recommend this establishment to travelers looking for a clean, comfortable, and well mananaged motel.

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Helpful?
Thank 12genius
Julie-Anne R, Owner at Glen Innes Motel, responded to this review

Thank you so much for this very positive review. All of our staff have high standards and we do the best that we can. Kind regards, Julie-Anne

Reviewed 3 weeks ago

I didn't make a booking, I was just passing through on my motorbike and had enough for the day. I just chose a motel that looked ok from the front. I'm glad I did. Helen was friendly and helpful. The room was clean and the bed was comfortable. I was given a room down the back away from the road...

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Helpful?
1Thank Andrew W
Julie-Anne R, Owner at Glen Innes Motel, responded to this review

Thankyou very much for taking the time to review our motel. Helen is a wonderful host and our cleaners are very fussy about the rooms. I really appreciate you posting feedback and thank you for choosing to stay here. Regards, Julie-anne (Owner)

Sydney, Australia
Reviewed 4 weeks ago

The budget room was small but comfortable, clean and well furnished. The reception and management were friendly, efficient and always pleasant to deal with. Noise from the road was apparent but disappeared as soon as the door was closed and curtains drawn. The help-yourself breakfast was most adequate. I highly recommend this motel.

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Helpful?
1Thank tjack012016
Julie-Anne R, Owner at Glen Innes Motel, responded to this review

Thank you very much for your review. I really appreciate the time you took to do this.

Sydney, Australia
Reviewed 4 weeks ago

Very clean and comfortable. Do not let the outsid appearances fool you. This motel is great value. The shower was spotless. Very impressed. Also got free breakfast. Staff were very friendly and helpful.

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Helpful?
1Thank babydollq
Julie-Anne R, Owner at Glen Innes Motel, responded to this review

Thank your lovely review. I personally love the outside too. I planted beautiful bright red geraniums the other day in pots and they are stunning and i also am working very hard to make the gardens look lovely. Particularly at this time of the year where everything is popping out. If you have time take a little look around the...

Reviewed 4 weeks ago via mobile

My partner and I were travelling through and made a reservation late but Julie-Anne (Manager) was very accommodating and left the key in the door for when we arrive late at night. Rooms were spacious and the shower had fantastic water pressure. Breakfast was also included in the rate but we left early in the morning so didn't eat there.

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Helpful?
Thank Sharlene C
Julie-Anne R, Owner at Glen Innes Motel, responded to this review

Thank you so much for your generous review. I hope next time you pop by you may stay a little longer and check out the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
The motels has full under cover Parking * All rooms come with 2 free breakfast self serve in our breakfast room *free internet *The Motel has had major renovations 2011 & 2012 * new reverce cycle air-con *New beds *New Carpet * new paint, beautiful white fresh linen, and total up grade. ... more   less 

Additional Information about Glen Innes Motel

Address: 12 Church St, Glen Innes, New South Wales 2370, Australia
Location: Australia > New South Wales > Glen Innes
Price Range: $55 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Glen Innes Motel 3*
Number of rooms: 15
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Questions & Answers

Here's what travelers have asked, with answers from Glen Innes Motel staff and other travelers.
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3 months ago

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Questions? Get answers from Glen Innes Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We are sure every room will meet the highest expectations”
 of 5 bubbles 12genius, 3 weeks ago | Read review
“Budget rooms at front closer to road but with quieter delux rooms set back.”
 of 5 bubbles tjack012016, 4 weeks ago | Read review
“rear rooms are quieter”
 of 5 bubbles QldTisme, Oct 28, 2016 | Read review
“Back rooms for less noise, front queen rooms slightly larger.”
 of 5 bubbles , Oct 16, 2016 | Read review
“bigger rooms were at the back we chose a budget room which is on the main road”
 of 5 bubbles lorrainesE3374DS, Oct 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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