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Marlborough Motor Inn

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124 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Reviewed 3 days ago NEW

Oldish place, showing its age in the room fittings. I gather from other reviews that the previous manager was a bit of a disaster, and I was perversely disappointed to discover that he'd been replaced. Dammit, I WANTED to stay at Fawlty Towers Cooma. Large rooms, tiny shower, with an old-style high flow shower head. Please let that never be...

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Helpful?
Thank Virginia T
Sydney, Australia
Reviewed 3 weeks ago

In Cooma for business and with only flight a day, I had to stay overnight. There are many hotels/motels so difficult to choose from but I booked the Marlborough Motor Inn. When I arrived the place was dead. Went to reception and was met by someone who clearly didn't have a clue. She couldn't find my booking but that was...

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Thank Natman99
Melbourne, Australia
Reviewed 4 weeks ago

I recently passed through Cooma for work and needed a place to stay. I had no reservation. The Marlborough looked good, clean and perfectly decent. 2 minutes out of town and close to the Snowy Hydro Discovery Centre I was warmly received and checked in with no fuss at all. The room was clean and had everything you would need...

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Thank CuriousD
Reviewed October 20, 2016 via mobile

Stay away from this unpleasant motel. The reception was very unpleasant and unreasonable. Never risk it would be my advice We went on to bookings.com to book a night in cowra while driving and nearly at cowra. The site must have jumped to cooma I realised this and as soon as there was reception i called to explain the dilemma...

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Helpful?
Thank Rosalie D
Brumby99, Manager at Marlborough Motor Inn, responded to this review

Dear Rosalie, It appears you did not check all details correctly before agreeing to the terms of conditions of your booking. 1 You got the wrong Town-Cooma instead of Cowra. If you live in Australia you would one is in the middle of NSW and the other in the Snowy mountains. 2 Internet does not jump from one town to...

Melbourne, Australia
Reviewed October 14, 2016

Really nice management who accommodated us and made us feel very welcome. Room was comfortable, great hot shower, air con worked well. Food in restaurant was good and always fresh, Great location for day trips, definitely go there again

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Helpful?
Thank Pam B
Brumby99, Manager at Marlborough Motor Inn, responded to this review

Thank you

Bargo, Australia
Reviewed October 4, 2016 via mobile

This accomodation was ok. Hardly deluxe as was sold to us. Tiny bathroom (understatement) air conditioner was too noisy to leave on even on a cold night. Check in was easy enough and staff were very friendly. Good location

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Helpful?
Thank Nicole B
Brumby99, Manager at Marlborough Motor Inn, responded to this review

Hi Nicole, Thank you for staying. The room has been recently renovated, with new carpet, new bedheads, new bedside tables, bench top, new beds. The bathroom and and foyer is work in progress. A little surprised about the aircon. I have checked and I could not find any noise. I would really appreciate if you could call me and I...

Reviewed September 28, 2016 via mobile

I brought a coach tour for four nights/five days, my passengers were provided with great customer service, nothing was a problem. The meals in the restaurant were beautifully presented and tasty. Can't wait to come back !

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Helpful?
Thank Rexbuick
Brumby99, Manager at Marlborough Motor Inn, responded to this review

Thanks Rex, Look forward to seeing you again.

Reviewed September 8, 2016 via mobile

Lovely refurbished comfortable rooms. Awesome hot shower was very welcome after a 7hour drive. On site restaurant with a very charismatic french chef who managed to wait, cook and serve dinner!! Would definitely stay again.

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Helpful?
Thank Prydefam1903
Brumby99, Manager at Marlborough Motor Inn, responded to this review

Thank you you. I will pass on your kind words to Tony the Mad Chef.

Sunshine Beach, Australia
Reviewed September 8, 2016

the linen was clean, many electrical cords visible under bench, too much noise transference from above and from the sides,loose plumbing fittings and a very very rude manager indeed. The manager was only concerned about the money and not the client . He swore at me when I complained about noise and told me to get out while using other...

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Helpful?
Thank petreap943
Brumby99, Manager at Marlborough Motor Inn, responded to this review

Oh Dear me. Hospitality is a difficult business. But it can be rewarding. 99.9% of our customers are neutral good or wonderful. It is that .1% that sometimes you wish to quit. Arrogant, rude, all knowing and demanding. Telling me the noise is coming from the wooden ceiling. Wrong concrete ceiling. Yes the noise did come from above. It was...

Reviewed August 15, 2016 via mobile

Arrived late,reception was closed but rang the night bell and was answered immediately and was in a room within 5 minutes the gentleman that booked me in was friendly and professional. The room was average clean and decently sized. I will stay again.

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Helpful?
Thank Craig G
Brumby99, Manager at Marlborough Motor Inn, responded to this review

Thanks Craig. See you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Purpose-built by Sir Reginald Ansett, Marlborough Motor Inn Cooma, an inimitable 3.5 star Snowy Region Motel has been sheltering weather-worn skiers, ramblers, tourers and hikers for decades. With over 60 rooms/units, there are ample accommodation types and facilities for singles, families, tour, school and retirement groups and international guests. With an on-site restaurant to provide Continental or full breakfasts and acclaimed chefs providing repasts showcasing the produce of the High Country, guests' dining predilections are well catered for. Internet access, spa, sauna and pool, log fire, licenced bar and special/specific needs accommodated - this Motel has everything a traveller may need. Sitting majestically on the Monaro Highway, the Marlborough Motor Inn welcomes visitors with 60 well-appointed units and suites. Specializing in quality accommodation for discerning travelers, this luxurious property is an ideal base for a ski excursion in winter or for discovering the Snowy Mountains at other times of the year. Let the Marlborough Motor Inn's friendly staff pamper you and your family in The Stockmen's Restaurant featuring some of the region's finest cuisine. The perfect place to relax and enjoy the Marlborough Motor Inn's spacious lounge areas, padded armchairs and open log fires. Please take your time to explore the Marlborough Motor Inn, Cooma and our beautiful Snowy Mountains region. Priced to suit all budgets, please call the Marlborough Motor Inn to book your next holiday break or business trip. Secure broadband internet connection is available for your Notebook or Smartphone in the room. ... more   less 

Additional Information about Marlborough Motor Inn

Address: 19 Monaro Hwy, Cooma, New South Wales 2630, Australia
Location: Australia > New South Wales > Cooma
Price Range: $66 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marlborough Motor Inn 3.5*
Number of rooms: 60
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Also Known As:
Best Western Cooma
Cooma Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Marlborough Motor Inn staff and other travelers.
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Questions? Get answers from Marlborough Motor Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a refurbished room”
 of 5 bubbles Natman99, 3 weeks ago | Read review
“Noise was not an issue. A balcony room may offer a little more view of the countryside.”
 of 5 bubbles tipperrary, May 17, 2016 | Read review
“good service good management”
 of 5 bubbles 705debj, May 15, 2016 | Read review
“downstairs the best”
 of 5 bubbles J7053MUkevind, Apr 16, 2016 | Read review
“Rooms at the back would be quieter but further to walk to the dining room. Anywhere is good.”
 of 5 bubbles Carol357, Oct 29, 2015 | Read review
5 of 5
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