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Swiss Motel

34 Massie Street, Cooma, New South Wales 2630, Australia
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Sydney, Australia
Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

We stayed for a night in their family room (lower level) after an afternoon in Thredbo. The room is small with 1 queen bed and 2 single beds. The toilet is decent in size. They provided us with 2 oil heaters and an electric blanket for the queen bed. They have a reserved parking spot for each room and they... More 

Helpful?
Thank mChiu
Perth, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

For $200 a night it was a disgrace !!! The furniture that was in the room was the type you would find on the streets for the garbage men to pick up !! Crockery and shelves were filthy !! Noise from the upstairs apartments was horrendous ..... Overall bad experience , only plus was the electric blankets.

Helpful?
Thank N S

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Albury, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

Right out of the 1960's. Hasn't had a coat of paint since then. Tiny room. VERY tired furnishings (also out of the 60's). Sheets felt grotty. Carpet the same. Saggy bed. Water leaking from either the toilet or shower, or both. Was close to the town CBD, but definitely wouldn't stay there again. Just not up to scratch for a... More 

Helpful?
Thank jandahutchins
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Lots of power outlets on walls, electric blankets, heating, decent parking, comfy beds, nice pillows and blankets and in a good spot in town. Good restuarants and snow hire nearby. Recommend when passing through on the way to perisher.

Helpful?
Thank William S
Swiss M, Public Relations Manager at Swiss Motel, responded to this review

Thankyou William for your positive words. It's always great getting feedback from our guests Regards Mark More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Unable to lock front door from inside, main bedroom door wouldnt close properly and had lock on outside of door, no exhaust fan in bathroom with only one light working and that one was hanging from the roof. Also found mouse droppings on the bed cover and clothes, after having a shower so the mouse is still in the room!... More 

Helpful?
Thank John W
Swiss M, Public Relations Manager at Swiss Motel, responded to this review

Sorry to hear of your experience John. We take comments like these seriously and will pass onto the right people that will action. Thanks for taking the time to write a review as this does help us to make future guest stays have a better experience. Regards Mark More 

Sydney, New South Wales, Australia
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 30, 2016

Just needed accommodation for overnight. For the price we were not expecting anything to flash. We found our room to be extremely clean and could not fault the bathroom. Our room did not have the overpowering smell of chemicals and smelt really fresh. The linen was clean and that crispness of freshly laundered. The shower was hot and decent flow.... More 

Helpful?
1 Thank Chris P
Swiss M, Owner at Swiss Motel, responded to this review

Thankyou for taking time to feedback us. We are glad you had a positive experience. More 

Sydney, Australia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed April 5, 2016

We spent 1 night here in July 2015 on our way to the snow. The sheets and towels looked clean but the room and furnishings were tired. There were electric blankets and adequate heating. Checking out in the morning we opened the bedside table drawer - can't remember why - to find rodent droppings - ewww! I've stayed in many... More 

Helpful?
1 Thank avikone
Swiss M, Owner at Swiss Motel, responded to this review

Thankyou for taking time to feedback us. We have been upgrading since your stay and are assuring new visitors that the standards have greatly improved More 

Lakes Entrance, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 26, 2016

Would not even give them half a star. IT WAS ABSOLUTELY FILTHY!!!!!!!!!!! Dirty sheets with hair in beds and all over the bathroom floor towels had stains on them. Could not use the fridge due to something brown spilt all over inside. We could hear the receptionist singing her lungs out and the car wash behind the motel is 24hrs... More 

Helpful?
1 Thank Terri P
Swiss M, Owner at Swiss Motel, responded to this review

We are not happy that you had this experience. Your feedback is valuable information and we can assure others reading this review that we have been doing some welcomed upgrades of the rooms with new linen and the cleaning standards are of a high quality Once again we appreciate you bringing this to our attention More 

Sydney, Australia
Level Contributor
64 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed February 12, 2016

It was exactly what I paid for, it was a cheap last minute booking for the ski season, and for what it was worth in comparison. I think it was a good deal, as I didn't stay there besides crashing out afterwards and waking up early to head to the fields. I'd probably suggest book early .... as the walls... More 

Helpful?
1 Thank maishirlz
Swiss M, Owner at Swiss Motel, responded to this review

Thankyou for your feedback. We have been upgrading our rooms since your stay and are continuing to improve our standards More 

Lennox Head, Australia
Level Contributor
208 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
2 of 5 stars Reviewed January 21, 2016

This is a very basic budget hotel. The bed was comfortable but the bathroom was smelly and cramped. The hotel was full of workers who drank beer in the car park at night and then left for work early effectively waking up all the other guests. its location is within easy walk of the main street which is a plus.

Helpful?
1 Thank Peter K
Swiss M, Owner at Swiss Motel, responded to this review

Thankyou for the feedback - we will certainly be more aware of workers that are staying with us in the future. You have helped us to improve. More 

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Services
  • Free Parking
Official Description (provided by the hotel)
Nestled in the centre of Cooma, the Swiss Motel offers clean, comfortable, budget accommodation. With an option of rooms to choose from, we provide all the basic needs for your stay. Whether you are here for the snow, the fishing or simply travelling through, we believe every traveler deserves a clean room, a comfortable bed and a hot shower. We do our very best to make your stay satisfying and make you feel welcomed. The Swiss Motel offers double and triple rooms, as well as 2, 3 and 4 bedroom apartments, which cater nicely to families or large groups. Each room provides amenities including TV/DVD players, refrigerator, tea and coffee making facilities, along with electric blankets and heaters. Our apartments also offer a kitchenette, which includes a stove, microwave and full-size refrigerator (cooking utensils are not included). The Swiss Motel is a convenient base for all that the region has to offer. The Snowy Mountains, including snow resorts Perisher Blue, Thredbo and Selwyn are all within a 90-minute drive from Cooma. Lake Eucumbene is an hour's drive for world-class fly-fishing, and Canberra and the NSW South Coast are both less then an hour and a half drive. Cooma, the 'Gateway to the Snowy Mountains', caters to all your essential needs. Our town offers great coffee, diverse restaurants and well-stocked supermarkets. So come and join us at the Swiss Motel: Your base for the Snowy region for a budget-friendly, comfortable stay. ... more   less 

Additional Information about Swiss Motel

Address: 34 Massie Street, Cooma, New South Wales 2630, Australia
Location: Australia > New South Wales > Cooma
Price Range: $65 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Swiss Motel 2.5*
Number of rooms: 34
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