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The Sebel Residence Chatswood

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The Sebel Residence Chatswood
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250 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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Magenta, Australia
Reviewed yesterday NEW

Accor Plus member, so had nice welcome pack - but please, the pretzels were stale (again). Otherwise a great location and nice large apartments. Lots of eating places nearby and only minutes from the station. Ron. Magenta Shores.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ronlA7161LG
Sydney, Australia
Reviewed 1 week ago via mobile

Came to visit my family who lived locally. Location is quite central and convenient. It is very closed to train station and shopping centre. Most of the staff at reception are quite friendly and helpful exception the manager who often is quite blunt, never smiles and actually rude sometimes to customer. In my opinion, he is not suitable to be...

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Helpful?
Thank Cslchu
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Hello Cslchu, Thank you for taking the time to provide us with feedback following your recent stay at The Sebel Sydney Chatswood. I was pleased to hear that you enjoyed our central location, and that members of the reception team were friendly and helpful. I am very sorry to note that your interaction with a manager left such a negative...

Mangrove Mountain
Reviewed 2 weeks ago

We stayed at the Sebel as country visitors. Absolutely everything needed - like a home away from home - was right there and the location adjacent to transport suited perfectly. I stayed in the apartment minding a baby, enjoying fabulous food from the restaurants nearby, while his mum attended the Adele concert. Portacot provided and made up for us by...

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Helpful?
Thank Felicity E
Brisbane, Australia
Reviewed 2 weeks ago

Excellent hotel, very clean, modern, with very nice staff. Very close to Chatswood train station, and Westfield shopping centre just across the street. Car park very convenient, pool and jaccuzi very good.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Adeline R
Sydney, Australia
Reviewed 3 weeks ago

Traffic around Chatswood can be hectic, and the driveway to the Sebel is right in the heart of it. So timing your arrival is essential. We were treated to a 2 bedroom apartment with views to the city. The apartment had 2 bathrooms, laundry and fully fitted out kitchen. The huge balcony is great for an afternoon wind down to...

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Helpful?
1Thank Sharon S
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Hello Sharon, It was wonderful to receive your feedback regarding your recent stay, we love hearing your opinion after you stay with us! We are thrilled you enjoyed our luxurious apartments and that our big beautiful balcony could help you relax in the afternoon. We are fortunate to be located so centrally, being this close to delicious dumplings and sushi...

New Delhi, India
Reviewed 4 weeks ago

I was here on a business trip. The best thing is the proximity to the metro station & bus stand. Also you can pick up your daily essentials from the nearby grocery store. I had a busy schedule, hence the facilities provided were adequate for me. It would be great if they can provide breakfast options as I had to...

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Helpful?
1Thank manjulanair207
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Thank you for choosing to stay with us recently, we loved having you! It’s always a brilliant feeling when you choose accommodation that makes your life easier, so we were thrilled to hear our location and proximity to the shops made your stay so great! We have recently redesigned our room service breakfast menu and now have this in place,...

Brisbane, Australia
Reviewed January 24, 2017

Poor standard of finish in the rooms. There was no room service or restaurants open so I tried to cook a late diner. Oven was dangerous with the door not closing properly. Staff were ok but can't make this worth the stay.

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1Thank markkK6512NG
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear markkK6512NG, Thank you for taking the time to tell us about your experience at the The Sebel Sydney Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I note your concerns regarding the finish in our rooms, and have taken this on board. It is unfortunate that no...

Bathurst, Australia
Reviewed January 24, 2017

Just spent 5 nights here with a toddler and family member. Perfect space for us in a 2 bedroom apartment. Especially liked the fact we could if we wanted to cook and have a dining area and tv area and then main room had another tv with ensuite which was handy. Balcony looked great but at the time was far...

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Helpful?
1Thank bluestreek
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear bluestreek, Warm Greetings from The Sebel Sydney Chatswood! We appreciate you taking the time to share your feedback with us. It's lovely to hear that you enjoyed your stay with us, and that you found our spacious apartment rooms to be well-suited for a family of 3. I was pleased to read that you found our in-suite comforts such...

Sydney, Australia
Reviewed January 21, 2017

The Sebel is the oldest of Chatswood's serviced apartment-type hotel options. It occupies a landmark 1990-built tower block with wrap-around balconies and panoramic views over Chatswood and metro Sydney. We stayed here for a couple of weeks after a similar extended stay at the Meriton - Sebel's closest competitor, just a couple of minutes down the street. The two are...

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Helpful?
Thank brushwing
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear brushwing, Warm Greetings from The Sebel Sydney Chatswood! We appreciate you taking the time to share your feedback with us. I was pleased to learn that you very much enjoyed your prime location, in the heart of Chatswood. We are so lucky to have so many great shops, cafes, restaurants and public transport links offered on our doorstep and...

Vladivostok, Russia
Reviewed January 9, 2017

Negative point: - No free WiFi, - Rooms were not vacuumed on arrival and during stay, - Horrible pillows which were the reason of sleepless nights - No free parking - small gym Positive: - Great location with train station proximity and huge shopping mall - facilities: good size pool, spa, sauna - minimum appliances, enough to cook dinner -...

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Helpful?
1Thank VIDaDo
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear VIDaDo, Thank you for taking the time to share your feedback with us. It's lovely to note that you very much enjoyed our convenient location. We are so lucky to be situated in the heart of Chatswood, with so many great shops, cafes, restaurants and public transport links offered on our doorstep. I was pleased to learn that you...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about The Sebel Residence Chatswood

Address: 37 Victor St, Chatswood, Willoughby, New South Wales 2067, Australia
Location: Australia > New South Wales > Greater Sydney > Willoughby > Chatswood
Price Range: $157 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Residence Chatswood 4.5*
Number of rooms: 56
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Also Known As:
The Sebel Residence Chatswood Hotel Chatswood
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Questions & Answers

Here's what travelers have asked, with answers from The Sebel Residence Chatswood staff and other travelers.
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Questions? Get answers from The Sebel Residence Chatswood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All great rooms I suspect!”
 of 5 bubbles 450felicitye, 2 weeks ago | Read review
“Get City Views”
 of 5 bubbles Holidays1023, 3 weeks ago | Read review
“Units above about floor 13 on the south side have unrestricted views of the city to knock your socks off.”
 of 5 bubbles pogee06, Nov 23, 2016 | Read review
“Floor7 is our favourite,near the pool, nice view of city”
 of 5 bubbles lesleym153, Sep 28, 2016 | Read review
“if it smells like some concealor spray - complain”
 of 5 bubbles Sydneyman2014, Sep 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question