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Whitsunday Terraces Resort

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Whitsunday Terraces Resort
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233 Reviews from our TripAdvisor Community

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There are newer reviews for Whitsunday Terraces Resort
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Showing 222: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 5, 2016 via mobile

Stayed at this great place for 3 days was my first time...can highly recommend.The views are incredible the room was very clean and tidy. Even got some feathered friends that make a visit in the afternoons. Would definitely stay again.....

Helpful?
1 Thank Tere R
Whitsundayterraces, Manager at Whitsunday Terraces Resort, responded to this review

Thank you for your review. We are very pleased to hear that you enjoyed your stay and we look forward to seeing you next time you holiday in the Whitsundays. More 

Nth Qld
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 24, 2016 via mobile

Disappointed The view was fantastic that's all of the good the rest well have a look at photos. Sally at reception was great. When I complained about the condition of the first room on arrival Sally found another room next room was same condition Both apartments in bad condition freezers well due defrost carpet ripped,light switch arcing as switch stuffed,globes... More 

Helpful?
Thank Nqgrunt
Whitsundayterraces, Manager at Whitsunday Terraces Resort, responded to this review

Thank you for your feed back, and I apologise if were unable to rectify the issues for you sooner. I have spoken to our Housekeepers of the importance of reporting maintenance issues to us. And also to reception staff to ensure that if an issue arises that where possible we need to get either maintenance and or housekeeping to attend... More 

Travelers are raving about these Airlie Beach hotels

Cork
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 15, 2016

We stayed here for Christmas and it was a lovely hotel. Katie in reception couldnt have been more helpful. I will definitely return here as our room had a perfect view of the ocean with the Great Barrier Reef almost within touching distance. Very memorable and thank you Katie.

Helpful?
Thank MaryKeane
Whitsundayterraces, Manager at Whitsunday Terraces Resort, responded to this review

Thank you so much for your review, It was lovely to meet you and I am please to hear that you enjoyed yourselves. Look forward to seeing you again someday. Kind regards Katie More 

Gold Coast, Australia
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed January 12, 2016 via mobile

Pictures advertising the resort are quite good.. the reality is completely different. This is more for low budget accommodation but not low budget price. The lady working around the pool bar last night 12/1 topped our horrible experience, so very rude. I travel most weeks for work and am pretty easy going.. i would not recommend this establishment as it... More 

Helpful?
1 Thank Shendelle
London, United Kingdom
Level Contributor
96 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed January 8, 2016 via mobile

Pretty basic accommodation. Although we got a lot of space for the money we paid and we had a beautiful view of the sea... Didn't use the hotel pool or hot tub, preferring to use Airlie Lagoon, but we did try the bar (only place for wifi) and it was actually pretty decent- good atmosphere and live music. You have... More 

Helpful?
Thank lady_rsr5
Whitsundayterraces, Manager at Whitsunday Terraces Resort, responded to this review

Thank you for your feed back. All of our apartments are individually owned and furnished. Some are of an older style. But they are spacious We do have 2 pools in the complex which both have a great view of the Coral Sea. We are located on a hill but the views are amazing. I hope you enjoyed your stay... More 

Paris, France
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 28, 2015

Wide and clean rooms, unfortunately in a series of building staggering uphill, with no lift nowhere. Hard climb from Airlie Beach main street to the hotel, still harder to reach your room. Good training area for climbers. Wifi available only around the pool. Typical Australian service.

Helpful?
Thank Stephane P
Whitsundayterraces, Manager at Whitsunday Terraces Resort, responded to this review

Thank you for your review. We are happy to hear that you were happy with the cleanliness and the size of our rooms. We are on a hill side, and that is why we have absolutely beautiful views of the coral sea. Wifi in the rooms is something we are looking into in the future. We hope to see you... More 

Townsville, Australia
Level Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 27, 2015

Nice middle of the road place to stay in Airlie Beach,stunning views from your balcony,local birds come to your balcony and help you eat your breakfast.Rooms are spacious,could do with a bit better maintenance,but quite comfortable.Make sure you ask for a room which is on a car parking level ,as stairs can be a bit daunting as you are on... More 

Helpful?
Thank zoeTownsville
Whitsundayterraces, Manager at Whitsunday Terraces Resort, responded to this review

Thank you for your review. So glad to hear you enjoyed your stay and our friendly Cockatoos! Look forward to seeing you again soon. More 

Mackay, Australia
Level Contributor
4 reviews
1 of 5 stars Reviewed December 6, 2015 via mobile

Absolutely disgusted with the room! Dust sooooo thick on air con; peanuts, chips and popcorn under the cushions on the lounge suite; main door handle on the inside broken; bathroom full or mould, dirt in corners of bathroom, hair all over the bathroom floor; sliding glass doors did not close properly, even when locked, wind whistled through them all night!;... More 

Helpful?
Thank jojosbakehouse
Whitsundayterraces, Manager at Whitsunday Terraces Resort, responded to this review

Thank you for your review. I am sorry you were not happy with the cleaning of the apartment. I spoke to you with regards to your concern and called our housekeepers to attend to your room straight away. They did rectify the issues and asked if there was anything else you needed, they were advised by yourself that there was... More 

Taiwan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 24, 2015 via mobile

我們住的是55號房,空間大小很舒適,望海美景,房間的隱私不錯,價格不算太高,但cp值不高,因為品質並不太好。房內有蜘蛛,與隔壁房的隔音極差,可清楚聽見咳嗽聲。客廳天花板沒有燈具,餐廳的燈和廚房的都壞了,烤箱也壞了,洗衣機洗完衣服會開不了門。和櫃檯反應的結果是:''無法為我們提供其他烤箱,燈會請人來維修,但到我們離開前都沒人來處理''。規定所有垃圾需要自行帶離,廚房餐具有使用過的要自行清洗並歸位。 We live in room55 ,its a big room including living room ,bathroom ,bedroom and a corner in living room used as kitchen. But its not a clear room,we saw a dead cockroach at the first night.The oven is not working and we told reception, they just said they can't fix it .The one of two light in living room... More 

Helpful?
1 Thank kate0109jing
Whitsundayterraces, Manager at Whitsunday Terraces Resort, responded to this review

Thank you for your review. I am sorry that you didn't enjoy your stay. The building was recently pest controlled. Unfortunately there will be dead cockroach's... We have tested the oven and there does not appear to be anything wrong with it. Maintenance also attended with regards to the light fitting and unfortunately they whole light fitting needs replacing and... More 

Port Douglas, Australia
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

Came here for 3 nights on a work trip and I was pleasantly surprised. The view from my room was incredible, I even had a few cockatoo visitor on my balcony. Nice big room, comfy bed and great restaurant. Couple of let downs, the carpet was so stained it made the room feel dirty, the furniture was all breaking and... More 

Helpful?
Thank intheknowuphere
Whitsundayterraces, Manager at Whitsunday Terraces Resort, responded to this review

Thank you for your review. I apologise for the peeling chair. The owner of that apartment is aware and has ordered new furniture, but unfortunately it has not arrived yet. Otherwise glad to hear you enjoyed your stay. Please call me direct next time you would like to make a booking. Kind regards Katie More 

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled on a hillside overlooking the heart of Airlie Beach, Whitsunday Terraces Resort offers great value holiday apartments ideal for anyone who wants to soak up the beauty of the Whitsunday Coast.Each of our self contained holiday accommodation Whitsundays have been designed with the perfect seaside break in mind, and feature private balconies with stunning ocean views, kitchenettes and air conditioning. With two outdoor swimming pools overlooking the sea, and a heated spa, all set within tropical gardens, our Airlie Beach holiday apartments features everything you need to relax and recharge.The resort is just two minutes from the centre of town and close to the popular Airlie Beach Lagoon and the beach.Book online now and start planning your tropical seaside getaway today. ... more   less 

Additional Information about Whitsunday Terraces Resort

Address: 5 Golden Orchid Dr, Airlie Beach, Queensland 4802, Australia
Location: Australia > Queensland > Airlie Beach
Price Range: $81 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Whitsunday Terraces Resort 3*
Number of rooms: 40
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Also Known As:
Whitsunday Terraces Hotel Airlie Beach
Whitsunday Terraces Airlie Beach
Whitsunday Terraces Resort Airlie Beach/Whitsunday Islands
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