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Sarayi Boutique Hotel

Certificate of Excellence
95 Williams Esplanade, Palm Cove, Queensland 4879, Australia
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267 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Dunstable, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at the Sarayi for two nights in July.Arrived early from Cairns airport&we were pleasantly surprised to be able to check in early.Hotel is located across the road from the beach (beachfront really) with a cafe&restaurant attached.Our room was located right next to reception unfortunately so was quite noisy in the morning which didn't effect us as we were up... More 

Helpful?
Thank Kenji5000
Speewah
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From first enquiry to check out the staff at the Sarayi are extremely helpful and professional, we stay with our big dog and they have dog friendly rooms, which allows him to stay inside with us. The rooms themselves are very clean and generously proportioned. This is our second stay and we enjoyed it as much as the first, the... More 

Helpful?
Thank Amanda P
Richmond, Australia
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Our room had a view, the tent out front obstructed it though. We couldn't spend any time on the balcony anyway as the smell of cooking oil from the kitchen just below our room made us feel quite ill. Our room was clean, but noisy and we felt like we were staying above a pub, which it turns out we... More 

Helpful?
Thank Jumbles
Sydney, Australia
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just recently stayed for 4 night at the Sarayi Boutique Hotel , with breakfast included using an online deal . You can't find a more central Palm Beach location with the beach just opposite the hotel and numerous cafes and restaurants close by . We booked a hotel room on the ground floor very close to reception , noise was... More 

Helpful?
Thank Robert G
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Robert, Thank you for your review, With the Palm Cove temperature being about twice what Melbourne and Sydney are currently experiencing, its a very good idea to come back next winter. Regards, John More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The team at Sarayi are first class and make you feel right at home. Nothing is too much to ask and they always meet you with a smile. The room was spacious and comfortable and came with free WiFi. The location is second to none. Straight out the front door and you are pretty much on the beach. I spent... More 

Helpful?
Thank Fiona X
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Fiona, Thank you for your kind words. We look forward to welcoming back in the near future. Regards, John More 

Brisbane, Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Right on the beach front at Palm Cove so ideal for those who lke the feel of sand between their toes. Our room was on the ground floor right on the walk way into the hotel so it was somewhat noisy, though pleasant enough in itself though nothing terribly special. The bathroom could do with a bit of attention,particularly the... More 

Helpful?
1 Thank jucee
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Jucee, Thanks for your review and suggestions where we could improve our guests' experience. The Rising Sun is our in-house restaurant - glad you enjoyed the food and understand why delays occurred. Regards, John. More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

Me and my boyfriend stayed here and it was an amazing location right on the beach front for under $150 dollars as an online deal and I was blown away. The room was really nice, huge TV, comfortable bed, a mini bar and all the works. It's especially great because the bar next door serves amazing food and everything is... More 

Helpful?
Thank A TripAdvisor Member
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Thank you for your positive review. We look forward to welcoming you back in the future. Regards, John More 

Cairns, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel perfect for couple. Manager was awesome, offer us advice, was really helpful but not intrusive. We had a great room with jacuzzi wich was the best. Will defo recomand and go back! Only bad thing is the lack of room service and daily cleaning.

Helpful?
Thank PeterSt0ke
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Peter, Thanks for staying with us at Sarayi. Its nice to hear that you enjoyed your time in Palm Cove. The Rising Sun restaurant is a separately owned business so it is not possible to operate room service. However you are welcome to order meals in the restaurant and take them back to your room. We service rooms fully... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 15, 2016

The manager of the place was a nice friendly guy and helpful when we needed something and for booking trips for us. But I'm sorry when there is three of us staying at the hotel and the things like 2 towels are left and one lot of shampoo, it really isn't good enough. The room service was only every 3... More 

Helpful?
1 Thank 847judithb
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Judith, Thank you for staying at Sarayi with your fellow "adventurers" - you certainly got to see a lot of our beautiful region. (:-) I did follow-up and speak to our housekeepers, as you have rightly pointed they did not provide enough amenities for you. For the sake of others reading this review, we service our rooms every three... More 

Brisbane, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016

What a lovely experience, very helpful staff, easy to get along with, we travelled with a group, and nothing was too much trouble. We had a standard room, lots of space, all good. Walk across to the beach, great Rising Sun restaurant at the front of the venue, we ate our way through the lovely menu - can highly recommend... More 

Helpful?
Thank Antoinette007
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Stop it Anoinette, you're making me hungry ! (:-) It was great having you stay with us. Cheers, John More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
We are a family owned boutique hotel located in the heart of Palm Cove directly opposite the beach. Accommodation types range from Garden Studios to Ocean View one bedroom apartments. Our rooftop pool offers breathtaking views to the mountains and we have both an on-site restaurant, and convenience store within the hotel. ... more   less 

Additional Information about Sarayi Boutique Hotel

Address: 95 Williams Esplanade, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $98 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarayi Boutique Hotel 4*
Number of rooms: 26
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Also Known As:
Sarayi, Palm Cove Hotel Palm Cove
Hotel Style:
#7 On the Beach Hotel in Palm Cove
#9 Luxury Hotel in Palm Cove
#9 Romantic Hotel in Palm Cove
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