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Sarayi Boutique Hotel

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275 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Sydney, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our son recently got married in Palm Cove and the reception was held on the rooftop of Sarayi - it was a wonderful venue, with the best food I've ever had at a wedding reception. John couldn't have been more helpful and welcoming, even to the point of assisting in setting up chairs and decorations for the beach ceremony. Our... More 

Helpful?
Thank turfitjam
Nelson Bay, Australia
1 review
5 of 5 stars Reviewed 1 week ago

The accommodation, position of the hotel and wonderful customer service all contributed to a great say. We were given great advice on restaurants etc. Loved the location and the feel of the place. Will definitely stay again.

Helpful?
Thank _ellaclarke052
Darwin, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked online last room and all that ! What we didn't know we had a room outside the Hotel with a garden view. Bit of a stretch that. Not sure the standard of the inside rooms but the outside ones are not the rating that Trip Advisor gives Hotel. Paint finish and standard of bathroom etc only average. Quite... More 

Helpful?
Thank Ozzie G
Sydney
2 reviews
5 of 5 stars Reviewed 1 week ago

Such a wonderful position across the road from the beach ,we walked out to Palm Cove beach every morning with our Dalmatian for a long walk down to Clifton beach and beyound John the manager made us very welcome .very clean room ,plenty of space and a shaded court yard to leave our furry friend when we went shopping into... More 

Helpful?
Thank fistry
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Fisty, It was great to have you stay. Your furry friend was quiet, and no trouble at all. Kind regards, John More 

Coolangatta, Australia
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We (husband and I) stayed here for four nights this week. It is a small boutique hotel, which is just lovely. John made us feel very welcome and was very helpful with any of our enquiries. The room on the ground floor that we had was very large and had a big screen TV. It was very clean with a... More 

Helpful?
Thank MingymooBrisbane
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Mingymoo, Thank you for your review. I am pleased that the Hotel Style room ticked all the boxes for you. Cheers, John More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

You can't beat the location. It couldn't be more than 20 metres from the beach and in the middle of the Esplanade. High standard of cleanliness in the rooms and particularly the bathroom. The noise from the restaurant next door offered a slight distraction but overall would recommend. It's not luxury, but a good standard. I liked the free WiFi... More 

Helpful?
Thank Puccamelb
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Puccamelb, Thank you for your review. We have upgraded our wi-fi significantly in the past few months, so it is nice to hear that the service is doing meeting guest requirements. Cheers, John More 

Palm Cove, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Have just spent 8 nights in this amazing small hotel. Stayed in both a mountain view and ocean view room and both were fantastic. It was raining when we arrived and the view of the mountain covered in clouds was beautiful. Both rooms had a balcony which was great for relaxing in. The rooms were very clean, beds were great... More 

Helpful?
Thank ifucan
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hello ifucan, It was a pleasure to have you stay in Palm Cove at Sarayi. I trust you enjoyed the convenience of the apartments, with their kitchen, lounge and balconies - perfect for relaxing after your early morning walk along the beach. (:-) Come back soon ! Regards, John Astle More 

Sydney, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We booked a studio room for 5 nights at $170 per night. The room was basic and really not value for money. Whilst the room was clean that's about where the positives ended. The bathroom was so tiny only one person could be on there at a time and I ran out of hot water every shower. The sink had... More 

Helpful?
Thank Addiction6
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Addition6, Thank you for taking the time to submit your review. I am sorry that the Garden Studio did not met your expectations. The foliage from the central garden courtyard does offer privacy to the rooms, but this can vary from time to time. (sorry I do not know which room you were in) Of course the window on... More 

Dunstable, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2016 via mobile

Stayed at the Sarayi for two nights in July.Arrived early from Cairns airport&we were pleasantly surprised to be able to check in early.Hotel is located across the road from the beach (beachfront really) with a cafe&restaurant attached.Our room was located right next to reception unfortunately so was quite noisy in the morning which didn't effect us as we were up... More 

Helpful?
Thank Kenji5000
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Kenji, Thanks for your review. We are always on the look out for where to improve the experience for our guests. Regards, John More 

Speewah
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 19, 2016

From first enquiry to check out the staff at the Sarayi are extremely helpful and professional, we stay with our big dog and they have dog friendly rooms, which allows him to stay inside with us. The rooms themselves are very clean and generously proportioned. This is our second stay and we enjoyed it as much as the first, the... More 

Helpful?
Thank Amanda P
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Amanda, It was great to have you and your very well-behaved " child" stay again in one of our dog friendly studios. Regards, John Astle More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
We are a family owned boutique hotel located in the heart of Palm Cove directly opposite the beach. Accommodation types range from Garden Studios to Ocean View one bedroom apartments. Our rooftop pool offers breathtaking views to the mountains and we have both an on-site restaurant, and convenience store within the hotel. ... more   less 

Additional Information about Sarayi Boutique Hotel

Address: 95 Williams Esp, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $96 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarayi Boutique Hotel 4*
Number of rooms: 26
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Also Known As:
Sarayi, Palm Cove Hotel Palm Cove
Hotel Style:
#7 On the Beach Hotel in Palm Cove
#9 Luxury Hotel in Palm Cove
#9 Romantic Hotel in Palm Cove
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