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    Grand Mercure Rockford Esplanade Palm Cove

    Cnr Williams Esp & Veivers Rd, Palm Cove, Queensland 4879, Australia
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    Best prices for your stay
    08/08/2017 08/09/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveler (128)
          Room & Suite (38)
          Pool & Beach (23)
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          Overview
          • Excellent43%
          • Very good37%
          • Average11%
          • Poor7%
          • Terrible2%
          Travelers talk about
          “day bed” (24 reviews)
          “huge pool” (7 reviews)
          “queen bed” (5 reviews)
          Free Wifi
          Free Parking
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Airport Transportation
          Suites
          Fitness center
          Kitchenette
          Multilingual Staff
          Wheelchair access
          Business Center
          Dry Cleaning
          Self-Serve Laundry
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Peppers Beach Club & Spa
          2,034 reviews
          #4 of 12 hotels in Palm Cove
           
          Alamanda Palm Cove by Lancemore
          531 reviews
          #2 of 12 hotels in Palm Cove
           
          Pullman Palm Cove Sea Temple Resort & Spa
          1,133 reviews
          #5 of 12 hotels in Palm Cove
           
          Mantra Amphora
          1,097 reviews
          #8 of 12 hotels in Palm Cove
           
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          Rooms
          Aug 8Aug 9
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (295)
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          Time of year
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          1 - 5 of 295 reviews

          Reviewed 1 week ago via mobile

          So I came to Queensland for a short break where I could do work. Ads said free wifi. What they mean is no wifi. Forget about all the platitudes re "it's palm cove we have iffy wifi", maybe so but I can connect in hotel...More

          Thank tatiana218
          Response from Claire P, Guest Relations Manager at Grand Mercure Rockford Esplanade Palm CoveResponded 5 days ago

          Thank you for taking the time to give us your feedback from your recent stay. Unfortunately, we do have issues with WiFi from time to time so we do apologise for the inconvenience. Hopefully you will give us the opportunity to better serve you next...More

          Reviewed 1 week ago via mobile

          We've been before in Oct 2016 and was looking forward to returning with the kids (9 & 11yrs). They have the largest pool in Palm Cove which is deep enough for kids to dive in at the deep end and keep them entertained. It is...More

          Thank Sonia O
          Response from Claire P, Guest Relations Manager at Grand Mercure Rockford Esplanade Palm CoveResponded 1 week ago

          Thanks so much for sharing your experience whilst on holiday here at the Grand Mercure Esplanade Palm Cove. It certainly looks like we ticked all the boxes and met your expectations! We think we are pretty lucky to live and work in this part of...More

          Reviewed 2 weeks ago via mobile

          For a 5 star resort. No assistance with luggage to our rooms makes very difficult with a family. Rooms shown online have carpet some dont very hard with young children Pool is wonderful but not heated and very cold unusableMore

          Thank Bartkh
          Response from Claire P, Guest Relations Manager at Grand Mercure Rockford Esplanade Palm CoveResponded 2 weeks ago

          Thank you for your feedback regarding your recent stay. Unfortunately, we are a 4 star fully self contained apartment resort and as such do not provide porterage servcies. We do apologise for this misunderstanding. As you have noted, the pool is one of our key...More

          Reviewed 2 weeks ago

          this is not a hotel. At least not what I was expecting. They dont have room service at all! You can not order anything to your room... they do not do daily maintence.... the reception is not 24h.... The hair dryer I had in my...More

          Review collected in partnership with Accorhotels.com
          Thank LucianaFistarol
          Response from Claire P, Guest Relations Manager at Grand Mercure Rockford Esplanade Palm CoveResponded 2 weeks ago

          Thank you for your recent feedback. Sorry to hear we did not meet your expectations. We are a fully self contained apartment resort therefore many of the services you mention are not applicable to our resort. Our apartments have full kitchen and laundry facilities and...More

          Reviewed 4 weeks ago via mobile

          Beautiful resort right on the water in Palm Cove. The reception staff were above and beyond friendly and all their food recommendations were fantastic and spot on. Great weekend getaway, would definitely repeatMore

          3  Thank knuckles82
          Response from Claire P, Guest Relations Manager at Grand Mercure Rockford Esplanade Palm CoveResponded 4 weeks ago

          Hello there 'Knuckles82', Thank you so much for great feedback from your recent stay with us here at the Grand Mercure Rockford Esplanade Apartments Palm Cove. It is always such a pleasure to have guests stay with us who appreciate the wonderful facilities and services...More

          Peppers Beach Club & Spa
          2,034 reviews
          #4 of 12 hotels in Palm Cove
           
          Alamanda Palm Cove by Lancemore
          531 reviews
          #2 of 12 hotels in Palm Cove
           
          Pullman Palm Cove Sea Temple Resort & Spa
          1,133 reviews
          #5 of 12 hotels in Palm Cove
           
          Mantra Amphora
          1,097 reviews
          #8 of 12 hotels in Palm Cove
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Center with Gym / Workout Room
          • Beachfront
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Self-Serve Laundry
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Dry Cleaning
          • Business Center with Internet Access
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Fitness Center with Gym / Workout Room
          • Hot Tub
          Details
          • Price range
          • $126 - $257 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Top resorts Hotel in Palm Cove
          • #9 On the Beach Hotel in Palm Cove
          • #10 Luxury Hotel in Palm Cove
          • Room types
          • Kitchenette ,
          • Suites ,
          • Accessible rooms ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 40
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, TripOnline SA, Hotwire, Priceline, Cancelon, Evoline ltd and Hotel.de so you can book your Grand Mercure Rockford Esplanade Palm Cove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Queensland >
          • Cairns Region >
          • Palm Cove
          • Also Known As
          • Grand Mercure Rockford Esplanade Hotel Palm Cove ,
          • Mercure Palm Cove ,
          • Mercure Hotel Palm Cove
          Add Photo Photos
          Traveler (128)
          Room & Suite (38)
          Pool & Beach (23)
          Dining (9)
          Hotel & Grounds (71)
          Family and Play Areas (2)
          Bathroom (1)
          Nearby
          Sponsored by:
          Alamanda Palm Cove by Lancemore
          531 reviews
          .06 miles away
           
          The Reef Retreat Palm Cove
          540 reviews
          .15 miles away
           
          Mantra Amphora
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          .07 miles away
           
          Elysium Apartments
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          Nearby Restaurants
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          Portobello
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          .03 miles away
          Nu Nu Restaurant
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          .05 miles away
          Nearby Attractions
          Northern Beaches Bike Hire
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          .05 miles away
          Palm Cove Beach
          1,529 reviews
          .18 miles away
          Palm Cove Watersports
          144 reviews
          .32 miles away
          Peppers Spa Palm Cove
          82 reviews
          .39 miles away
          Questions & AnswersAsk a question
          Birdee2013
          Good evening- do you have pick up from the Cairns airport- or is there a shuttle we can take? thank you
          May 8, 2017|
          Answer Show all 2 answers
          Response from Claire P | Property representative |
          Hi, Thank you for your query. We do not operate our own shuttle service but can arrange transfers for you at a cost of $22.00 per adult and $11.00 per child. Please contact us directly if you would like us to book this... More
          0
          Votes
          Room Tips
          "Building 3 is quiet with great views of the beautiful pool"
          Read review
          "Ocean front room if you can get one."
          Read review
          "A few of the rooms are ocean front (ours was). This makes them really special. Loved watching the sun come..."
          Read review
          "views over the pool the best but a bit of an echo sound 3rd floor, mostly from the toads at night"
          Read review
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