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Hotel Grand Chancellor Palm Cove

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Hotel Grand Chancellor Palm Cove
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195 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Christchurch, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Hotel has old world charm but the owners seem to be cutting corners on maintenance. The staff are friendly and helpful but seem to have to apologise for the lack of maintenance. They certainly need to invest in a decent chef! The pool area is very nice but the surrounds could use a bit of care. Overall the hotel has... More 

Review collected in partnership with this hotel

Helpful?
Thank 457angelikaf
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for two nights beautiful room and balcony. However a lot of noisy tourists seem to be drawn to the area. The noise subsided by around 10pm each night but it was a bit annoying. The breakfast at the hotel is great value and the staff are all very lovely.

Helpful?
Thank Shaunee B
Queensland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel looks lovely but a little off the beaten track with a walk to get to front where it all happens Bar and restaurant average and took a little while to get a drink Rooms in need of an upgrade as they have been well used Disappointed as I have stayed in grand Chancellor before and this one is not... More 

Helpful?
Thank kazedwards
Tweed Heads, Australia
1 review
4 of 5 stars Reviewed 1 week ago

we had a great time great spot to holiday we will recommend to others to stay there and prices were very good and service was great our kids loved it and breakfast was great every morning we all had a great time thank you

Review collected in partnership with this hotel

Helpful?
Thank 531carlyg
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We have visited twice recently and each time we have booked for a standard room which previously we have been very happy with but on these 2occasiins we have been told a room is not ready so we could be upgraded to a suite both suites were not up to standard so when we book and pay we expect to... More 

Review collected in partnership with Amoma.com

Helpful?
1 Thank C2901YWianh
Auckland, New Zealand
1 review
4 of 5 stars Reviewed 2 weeks ago

Great staff,looke a lot like raffles in Singapore,very clean,tropical,good bar food,comfortable beds,great size room,short please t walk to the beach,great gardens good restaurant for breakfast plenty of choice

Review collected in partnership with Amoma.com

Helpful?
Thank johnjU8499QN
Melbourne, Australia
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel looks exquisite when you drive up. Very international looking. Well that's about it. The gentleman on reception was wonderful and helpful. We went to our room which was upstairs looking out at the pool. First impressions look good, until you open your sliding door onto the balcony, which is quite large. The noise is unbearable, with screaming kids... More 

Helpful?
Thank 508Barb
Carragarmungee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Following a third party booking mix up the reception staff were amazing and provided us with a necessary room at short notice. We were given extra bedding even though occupancy was near 100%. We also checked in just after a large group and the reservation staff we amazingly generous.

Review collected in partnership with Amoma.com

Helpful?
Thank CarragarmungeeRoo
Townsville, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A great place to stay. Plenty of room for parking vehicle & work trailer. Friendly & helpful staff. Peak season price was a bit of a shock for a tradie. But that's life, I guess. Couldn't get the room we usually have so was a bit of a pain with the double bed divided into 2 singles with the offsider... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 991jimn
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Grand Chancellor Palm Cove is set in 45 hectares of lush tropical gardens, just 5 minutes walk from the beach, or the charming village of Palm Cove. The accommodation includes large resort rooms with two double beds and lounge, 1 and 2 bedroom suites and superior suites with cooking facilities. The resort facilities include a restaurant, bar, 2 swimming pools (one with kids slide), complimentary internet stations. Access to the Palm Cove Country Club 9-hold golf course, tennis and squash courts, gym & sauna is provided at discount rates.Conference & Catering facilities specialising in everything from large residential conventions through to intimate boutique Weddings. ... more   less 

Additional Information about Hotel Grand Chancellor Palm Cove

Address: Coral Coast Drive, Palm Cove, Queensland 4879, Australia (Formerly Novotel Palm Cove Resort)
Location: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $96 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Grand Chancellor Palm Cove 4*
Number of rooms: 140
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Also Known As:
Novotel Palm Cove Hotel Palm Cove
Accor Palm Cove
Palm Cove Novotel
Hotel Style:
#11 On the Beach Hotel in Palm Cove
#11 Romantic Hotel in Palm Cove
#13 Luxury Hotel in Palm Cove
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