We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Reef House Boutique Hotel - MGallery Collection

Save
Share
99 Williams Esplanade, Palm Cove, Queensland 4879 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
Hotels.com
ZenHotels.com
$189
View Deal
Travelocity
eDreams
Snaptravel
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (646)
Dining (56)
Room & Suite (17)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Doctors available 24/7
Read more
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Reef House Boutique Hotel - MGallery Collection
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 8 hotels in Palm Cove
Location
Cleanliness
Service
Value
Travelers' Choice
Experience ambiance & tranquillity in our boutique hotel Only 25 mins by car from Cairns, Our boutique property offers a relaxed beach house ambiance and tranquillity for the perfect tropical escape. Our unique colonial style is befitting the houses' rich history, reflected in its white plantation style buildings to the cool south pacific décor. The Reef House & Spa encompasses intimate, friendly ‘our house’ service and attention to detail. Return to a time of gracious hospitality and relaxation at Reef House, with our luxury services and guest complimentary offerings. Exclusive day spa with five treatment rooms One mineral swimming pool with Jacuzzi. One Adults Only swimming pool with waterfall one outdoor heated spa Poolside dining Reef House restaurant with ocean views All rooms serviced daily Complimentary offers including guest punch & canapes served nightly
Read more
Full view
Property amenities
Free parking
Free internet
Pool
Yoga classes
Bar / lounge
Beach
Bicycles available
Highchairs available
Parking garage
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Private pool
Shallow end in pool
Fence around pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary welcome drink
Happy hour
Outdoor dining area
Vending machine
Game room
Hiking
Horseback riding
Snorkeling
Canoeing offsite
Board games / puzzles
Airport transportation
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, French, Chinese, Japanese and 1 more
1,134Reviews17Q+A100Room tips
Traveler rating
  • 626
  • 336
  • 114
  • 32
  • 26
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
lawrie m wrote a review Nov 18
6 contributions2 helpful votes
After a long and stressful year it was wonderful to have a relaxed, comfortable holiday. The balcony view of the ocean was fantastic, and is a must! The view, service and facilities were greatly appreciated.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
on-honeymoon-forever wrote a review Nov 18
Queensland, Australia40 contributions41 helpful votes
Yes, there are definitely more modern places in Palm Cove, but having just spent 5 nights at the Reef House, we would choose to stay here again without hesitation. Because of, and in no particular order: - the central, beachfront location - the super-friendly and enthusiastic staff (soooo many, but special mention to Lulu), - the gorgeous restaurant, especially when all the doors are open ...such a delight at breakfast and quite romantic at night. Breakfasts are a treat and please spoil yourself with at least one dinner here. - the adult only pool - the beautiful spa (a 75 minute trip to heaven, thank you Isabel for your expertise and nurturing kindness) - the huuuge (Brigadier verandah ?..) room with great balcony and handy little kitchenette - Free, secure parking If you can book a package with inclusions such as cocktails, spa, and dinner vouchers, the Reef House represents wonderful value. If you are looking for an experience that harks back to a time when the world was less frantic and hospitality was gracious, book your stay at the Reef House.
Read more
Date of stay: November 2020
Location
Cleanliness
Service
Room Tip: Request a room with balcony instead of a patio if you prefer privacy, the patio rooms may have a...
See more room tips
Helpful
Share
SambaSydney wrote a review Oct 2020
Brisbane, Australia88 contributions32 helpful votes
Entering the Reef House and you step back into Colonial grandeur! This is a truly good experience! Perhaps a bit dated but an elegant and warm atmosphere keeps it all in perspective, as we settle in to a week long stay! Spacious air conditioned rooms, with balconies, offer a pleasant and comfortable stay. Staff are friendly and helpful and the complimentary late afternoon punch offering plus an honour bar remind us, as guests, of the colonial style that once would have been the “norm”! The breakfasts are a wonderful start to the day and certainly recommended. Beautifully presented by smiling and efficient staff, the choice of dishes offers variety during the week long stay! The evening dining experience is one not to be missed with an impressive menu and wine list on offer! The eye fillet steak dish is a winner! Overall a very enjoyable stay at the Reef House, an M Gallery hotel in Palm Cove. We will be back!!!
Read more
Date of stay: October 2020Trip type: Traveled with friends
Helpful
Share
Response from Wayne Harris, General Manager at The Reef House Boutique Hotel - MGallery Collection
Responded 3 weeks ago
Dear SambaSydney, Thank you so very much for staying with us and taking the time to post your Trip Advisor review. The Reef House certainly does have a warm and homely feel we are very prod of. The Reef House originally opened in the early 1970's and has maintained the service culture and traditions which begun all those years ago. In the past month we have invested a lot of time changing our breakfast offering along with a change in our dinner menus. It is great to hear that our changes have been received well. Thank you so much once again SambaSydney, please enjoy the rest of your weekend and we hope to see you again one day in the future. Tropical Regards Wayne Harris General Manager
Read more
Allandean wrote a review Oct 2020
5 contributions
The most lovely, warm & professional welcome at check in with Annabella. Thank you Annabella for starting our holiday vibe on point ☺️ We love the older style boutique style hotel & all of it’s charm & little quirks. The smiles all round, every time you walk past the staff, it’s genuine- a great indication of a happy working environment encouraging wonderful service & energy towards their guests. The service from the ladies at breakfast is also warm & friendly. The breakfast is lovely with a starting of fresh fruits, pastries & good selection of breakfast favourites. Very fast service which is great for an early day out to explore the beautiful region! The coffee is also great! Dinner service is very intimate with a beautiful selection of flavour full dishes cooked to perfection buy the Reef House’s award winning team of Chefs. The Wine selection is very good with a great range of Australian & French Cab Sauvignons. Bernard looked after us with professional, wonderful, non pretentious service which is what my husband and I love! Thankyou Bernard for helping making our special night so perfect! The rooms are a little dated but that’s not a negative! They are clean & they have character! You can really feel the sub tropic charm about this Beautiful Hotel! Oh & let’s not forget the Reef House Day Spa! Wow!!!! Sublime! Incredible! Rejuvenating! Day spas are not my husbands thing so unfortunately I could not entice him to join me...but I wished I had just booked him in! He would have loved it! So... I did treat myself to a 75min Pioneer Facial (they use the Phytomer product range for this treatment) on the last day of stay...heaven!! I have never in my life received such a beautiful facial! Thankyou so much Ruth.💗 I highly encouraged a friend of mine who stayed at the Peppers Resort a few hotels away last week to treat herself here!! To all of the Staff at the Reef House, Thankyou for such an incredible stay in Palm Cove! We will see you again next year! Alicia & Dean
Read more
Date of stay: October 2020Trip type: Traveled as a couple
Helpful
Share
Response from Wayne Harris, General Manager at The Reef House Boutique Hotel - MGallery Collection
Responded 3 weeks ago
Dear Alicia and Dean, Thank you very much for staying with us at the Reef House and taking the time to write such a nice Trip Advisor Review. We are so pleased that you had such a wonderful holiday, we can not thank you enough for telling the whole world about it ! I'll make sure your review is shared with the team so they are aware of your appreciation. Wishing your a great weekend and thank you again on behalf of everybody at the Reef House. Tropical Regards Wayne Harris General Manager
Read more
Scruffy60 wrote a review Oct 2020
Surfers Paradise, Australia16 contributions4 helpful votes
Such a wonderful stay. Awesome staff, all of them were so nice. Emma was so friendly and helpful in reception and Brazillian Julia in the dinning room was so lovely and she made a mean cocktail too!! We did not want to leave, we met such lovely people and it has that kind of atmosphere, like being in someone's home... almost. Can't wait to return especially for the welcome drink on arrival🥰 See you next time.
Read more
Date of stay: October 2020Trip type: Traveled with friends
Helpful
Share
Response from Wayne Harris, General Manager at The Reef House Boutique Hotel - MGallery Collection
Responded 3 weeks ago
Dear Scruffy60, Thank you very much for staying with us at the Reef House in Palm Cove. It is so nice to read about your holiday and how much your enjoyed your time with us. It is our goal create a homely environment where guests can settle in and relax as quickly as possible. Take care Scruffy60, it was great having you stay with us and we can no wait for you to return ! Tropical Regards Wayne Harris General Manager
Read more
Previous
PRICE RANGE
$152 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
reef house hotel palm cove, the sebel reef hotel, sebel reef hotel
FORMERLY KNOWN AS
Sebel Reef House
LOCATION
AustraliaQueenslandCairns RegionPalm Cove
NUMBER OF ROOMS
67
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Reef House Boutique Hotel - MGallery Collection
Which popular attractions are close to The Reef House Boutique Hotel - MGallery Collection?
Nearby attractions include Palm Cove Beach (0.06 miles), Village Gallery (0.2 miles), and Annie's at the Beach (0.1 miles).
What are some of the property amenities at The Reef House Boutique Hotel - MGallery Collection?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Reef House Boutique Hotel - MGallery Collection?
Top room amenities include air conditioning, a flat screen TV, and a pool view.
What food & drink options are available at The Reef House Boutique Hotel - MGallery Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Reef House Boutique Hotel - MGallery Collection?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The Reef House Boutique Hotel - MGallery Collection?
Conveniently located restaurants include 27 Degrees, Espresso & Co Cafe Bar, and Beach Almond Beach House.
Are there opportunities to exercise at The Reef House Boutique Hotel - MGallery Collection?
Yes, guests have access to a pool, fitness classes, and yoga classes during their stay.
Does The Reef House Boutique Hotel - MGallery Collection have an airport shuttle?
Yes, The Reef House Boutique Hotel - MGallery Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Reef House Boutique Hotel - MGallery Collection located near the city center?
Yes, it is 0.02 miles away from the center of Palm Cove.
Are any cleaning services offered at The Reef House Boutique Hotel - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Reef House Boutique Hotel - MGallery Collection?
The staff speaks multiple languages, including English, French, Chinese, Japanese, and Polish.