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The Reef House Boutique Hotel - MGallery Collection

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99 Williams Esplanade, Palm Cove, Queensland 4879 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (806)
Room & Suite (195)
Pool & Beach (82)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Doctors available 24/7
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Reef House Boutique Hotel - MGallery Collection
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 8 hotels in Palm Cove
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Experience ambiance & tranquillity in our boutique hotel Only 25 mins by car from Cairns, Our boutique property offers a relaxed beach house ambiance and tranquillity for the perfect tropical escape. Our unique colonial style is befitting the houses' rich history, reflected in its white plantation style buildings to the cool south pacific décor. The Reef House & Spa encompasses intimate, friendly ‘our house’ service and attention to detail. Return to a time of gracious hospitality and relaxation at Reef House, with our luxury services and guest complimentary offerings. Exclusive day spa with five treatment rooms One mineral swimming pool with Jacuzzi. One Adults Only swimming pool with waterfall one outdoor heated spa Poolside dining Reef House restaurant with ocean views All rooms serviced daily Complimentary offers including guest punch & canapes served nightly
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Full view
Property amenities
Free parking
Free internet
Pool
Yoga classes
Bar / lounge
Beach
Bicycles available
Highchairs available
Parking garage
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Private pool
Shallow end in pool
Fence around pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary welcome drink
Happy hour
Outdoor dining area
Vending machine
Poolside bar
Game room
Hiking
Horseback riding
Snorkeling
Canoeing offsite
Board games / puzzles
Airport transportation
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, French, Chinese, Japanese and 1 more
1348Reviews17Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
Mia I wrote a review Jun 21
4 contributions1 helpful vote
My fiancé and I spent two nights here last week. We were welcomed warmly by the concierge Cedric who escorted us to our gorgeous room. All the staff couldn't do enough for you and you felt like home being there. The pool and other facilities are well maintained and Bailey made the best cocktails. The rooms are decorated reef house style which made it lovely to even just chill out on the balcony. We rented the free bicycles and took advantage of the free cocktail making class which were both so much fun. We ended up loving the place so much that we came back on our last night in North Queensland. Location is spectacular with the beach right across the road. Highly recommend this hotel.
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Date of stay: June 2021
Rooms
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Sleep Quality
1 Helpful vote
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Response from Cédric Lootvoet, Guest Services / Front Office at The Reef House Boutique Hotel - MGallery Collection
Responded 2 days ago
Bonjour Mia I, Thank you very much for taking the time to express your positive feedback on TripAdvisor following your recent 2 night visit to the charming Reef House MGallery. With a fantastic personalisation of service you really feel like home away from home! Our complimentary activities such as cocktail classes and bicycles remain very popular! Our pool butler will always make sure you are perfectly looked after and our second to none vibe will make you come back again and again! Check our website and book direct : reservations@reefhouse.com.au Warm regards, Cédric Lootvoet Luxury Concierge
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VixSydney wrote a review Jun 20
Sydney, Australia27 contributions16 helpful votes
My husband and I stayed at the Reef House in May, and I must apologise for such a late review. We have been visiting from Sydney to THE Reef HOUSE for many years now. We love our annual stay at this beautiful hotel. After many visits I can honestly say we have never been disappointed. Thank you Cedric and your wonderful team, see you again next year. Best Regards VIcki and Alastair Earle 🙏🏻
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Date of stay: May 2021
Value
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1 Helpful vote
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Response from Cédric Lootvoet, Guest Services / Front Office at The Reef House Boutique Hotel - MGallery Collection
Responded yesterday
Bonjour VixSydney, Thank you very much for your kind words on TripAdvisor following your recent visit to the superb Reef House MGallery. What a pleasure to welcome you back year after year in our little slice of paradise! Yes The Reef House does not disappoint and will leave lifetime memories! We are all looking forward to seeing you next year for another gorgeous stay. Please check our website and book direct : reservations@reefhouse.com.au Warm regards, Cédric Lootvoet Luxury Concierge
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Lynette V wrote a review Jun 19
1 contribution1 helpful vote
From the moment I arrived at the reception, I began to relax. I'd driven 1200kms to get there and it felt like 'coming home'. My check-in was extremely thorough, from the start to the finish. I had a 7-day stay and truly couldn't fault it at all. I travelled alone, and my room was perfect for my needs. I spent days lazing by the pool, drinking Champagne, and being fed while I took in the ambience of the venue and the of course the sunshine and blue skies. There are a lot of foodie places to try, although I mainly stayed at the resort. It was so peaceful. The beach and ocean were literally on the doorstep from my room, as was the pool, and spa, and restaurant. It has a very colonial feel, and the Canapes and punch each afternoon were a welcome treat. And the staff..............well that's another thing altogether, they were all so accomodating and genuinely friendly and cheerful, all the time. My favourite part of my vacation was everything about the hotel and the amenities. The only downside was that the side was let down a bit by the average breakfasts in terms of quality, quantity was great. After I mentioned it to the Maitre' d. the remainder of my breakfasts were perfect. It really doesn't hurt to share any questionable experiences. It does make a difference. Cecric the Concierge was so friendly and knowledgeable about the hotel and surroundings. I'm looking at booking another holiday there next year. I know there are lots of venues to choose from, however, this particular one ticks all the happy happy Joy Joy ones for me personally. Thank you to all the staff.
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip: All of the rooms are well-appointed and fit in well with the colonial tropical feed of the whole...
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1 Helpful vote
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Response from Cédric Lootvoet, Guest Services / Front Office at The Reef House Boutique Hotel - MGallery Collection
Responded 4 days ago
Bonjour Lynette V, Thank you very much for your kind words on TripAdvisor following your recent 7 day visit to the unforgettable Reef House MGallery. The team and I were absolutely delighted looking after you during your stay. Our unique colonial style boutique resort is the only place in Palm Cove where you are treated like a celebrity. We are all looking forward to welcoming you back again next year for another well deserved break in paradise! Please check our website and book direct : reservations@reefhouse.com.au Warm regards, Cédric Lootvoet Luxury Concierge
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AussieJB62 wrote a review Jun 19
Sydney, Australia36 contributions24 helpful votes
The Reef House offers a relaxing space with a perfect location in Palm Cove. The evening drinks and canopies are both welcoming and a chance to mingle with others. The pool is sparkling, the restaurant offers delicious dining…..and the staff are attentive and friendly.
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Date of stay: June 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Cédric Lootvoet, Guest Services / Front Office at The Reef House Boutique Hotel - MGallery Collection
Responded 4 days ago
Bonjour AussieJB62, Thank you very much for your excellent feedback on TripAdvisor following your recent visit to the relaxing Reef House MGallery. The 5pm daily punch and canapés is always very popular and gives you the opportunity to mingle with other guests. Please check our website and book direct : reservations@reefhouse.com.au Warm regards, Cédric Lootvoet Luxury Concierge
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Dianne S wrote a review Jun 18
Moss Vale, Australia572 contributions49 helpful votes
+1
The Reef House has to be one of the best places to stay in Palm Cove for a couple. Quiet, across the road from the beach with staff that are so helpful. It’s quiet, laid back style is great for relaxing from the everyday life of the big city. Everything is in walking distance. The food at the restaurant is a mouth watering experience by their sensational chefs. The menu caters for a variety of tastes and personal likes. The staff are all friendly, smiling, and helpful and so obliging. Thanks to Cedric, Janet, Ethan just to name a few, you have made our stay a great experience for my wife Dianne’s reschedule birthday. Many thanks.
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Cédric Lootvoet, Guest Services / Front Office at The Reef House Boutique Hotel - MGallery Collection
Responded 4 days ago
Bonjour Dianne S, Thank you very much for taking the time to express your positive feedback on TripAdvisor following your recent visit to the charming Reef House MGallery. Our colonial style boutique resort is the best place to stay in Palm Cove : premium beachfront location in the middle of the esplanade, many complimentary extras, fantastic team who treats you like a celebrity and a gourmet restaurant with a French Executive Chef! Once again congratulations for your birthday! We are all looking forward to welcoming you back again in the near future. Please check our website and book direct : reservations@reefhouse.com.au Warm regards, Cédric Lootvoet Luxury Concierge
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PRICE RANGE
$152 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
reef house hotel palm cove, the sebel reef hotel, sebel reef hotel
FORMERLY KNOWN AS
Sebel Reef House
LOCATION
AustraliaQueenslandCairns RegionPalm Cove
NUMBER OF ROOMS
67
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Frequently Asked Questions about The Reef House Boutique Hotel - MGallery Collection
Which popular attractions are close to The Reef House Boutique Hotel - MGallery Collection?
Nearby attractions include Palm Cove Beach (0.06 miles), Biked - Palm Cove (0.1 miles), and Village Gallery (0.2 miles).
What are some of the property amenities at The Reef House Boutique Hotel - MGallery Collection?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Reef House Boutique Hotel - MGallery Collection?
Top room amenities include air conditioning, a flat screen TV, and a pool view.
What food & drink options are available at The Reef House Boutique Hotel - MGallery Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Reef House Boutique Hotel - MGallery Collection?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The Reef House Boutique Hotel - MGallery Collection?
Conveniently located restaurants include 27 Degrees, Espresso & Co Cafe Bar, and Beach Almond Beach House.
Are there opportunities to exercise at The Reef House Boutique Hotel - MGallery Collection?
Yes, guests have access to a pool, fitness classes, and yoga classes during their stay.
Does The Reef House Boutique Hotel - MGallery Collection have an airport shuttle?
Yes, The Reef House Boutique Hotel - MGallery Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Reef House Boutique Hotel - MGallery Collection located near the city center?
Yes, it is 0.02 miles away from the center of Palm Cove.
Are any cleaning services offered at The Reef House Boutique Hotel - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Reef House Boutique Hotel - MGallery Collection?
The staff speaks multiple languages, including English, French, Chinese, Japanese, and Polish.