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Xeliter Balcones del Atlantico

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Las Terrenas Portillo Road Km. 5, Las Terrenas 32000 Dominican Republic
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Traveler (204)
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About

#10 of 41 hotels in Las Terrenas
Location
Cleanliness
Service
Value
Welcome to Xeliter Balcones del Atlántico, the newest luxury resort in the Dominican Republic. Balcones features lavish one- two and three bedroom villa suites, Porto, a beachfront restaurant and bar, and a wide variety of Caribbean vacation activities including watersports, eco-tourism and more. Get the full luxury experience by staying at the Penthouse Villa where you will enjoy a rooftop deck offering incredible views, an impressive private plunge pool, and close to 4000 sq ft. of luxury space for 6 to 7 friends or family. Located on the Dominican Republic's Samaná Peninsula, Balcones del Atlántico is nestled in a lush tropical oasis on nearly a kilometer of Playa Las Terrenas. Discover some of the world's most pristine beaches, untouched landscapes and underwater splendors while enjoying world-class accommodations and amenities. Check out our current Caribbean vacation packages.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Airport transportation
Business Center with Internet Access
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Modern
242Reviews16Q+A58Room tips
Traveler rating
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Popular mentions
raymondqueliz wrote a review Feb 2020
New York City, New York65 contributions34 helpful votes
This is not an all inclusive resort so if you want restaurants and drinks included, this is not the place for you. The grounds were extremely spacious and well-maintained. There is a gym and a game room if you need it. The grounds are quiet and there are a few bars and a handful of restaurants within walking distance but bring comfortable shoes. The rooms have jacuzzis and full kitchens so bring snacks and drinks. All in all, this is a wonderful place to come with the family
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Date of stay: February 2020Trip type: Traveled with family
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Response from EConcierge CHC, Other at Xeliter Balcones del Atlantico
Responded Feb 20, 2020
Greetings Raymondqueliz, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. We are also very pleased to read your complete satisfaction with the comfort of the apartment and the areas in the property and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay! Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we look forward to serving you again soon. Kind Regards, Mabel Perez.
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experto11 wrote a review Jan 2020
Miami Beach, Florida122 contributions50 helpful votes
I think it’s a little bit expensive for what is offer. It seems like the stuff is not trained to be attentive, they are very slow and they have to be asked to do things like preparing the beach chair. Things in the room seems to be old and need renewal. Even though the beach is very nice and the food it’s good.
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from ec0nciergec, Guest Relations Manager at Xeliter Balcones del Atlantico
Responded Jan 29, 2020
Greetings experto11, We appreciate you reaching out on TripAdvisor to notify us of your concerns related to your recent stay at our Property and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Our staff's service and kindness is one of our main strengths and we are quite disappointed to hear that you felt we under performed in this area; nevertheless we will not fail to share your comments with our head of department for information and further revision. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Las Terrenas. Kind regards, Mabel Perez. E-Concierge.
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Ana Val wrote a review Jan 2020
Juan Dolio, Dominican Republic1 contribution1 helpful vote
The best view of the sea, very attentive staff, but everything seems old and deteriorated, I loved it and I am not sure to return, since the price is high and what I found is not what I expected for what I paid, Xeliter Balcones del Atlantico is not what I expected.
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Date of stay: January 2020
Value
Service
Sleep Quality
1 Helpful vote
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Response from ec0nciergec, Guest Relations Manager at Xeliter Balcones del Atlantico
Responded Jan 27, 2020
Greetings ANALaqueviaja, Thank you for sharing your feedback of your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are surprised that the property did not meet your expectations Please rest assured that your comments will be discussed as we always strive to evaluate the optimal pricing and conditions for our future guests. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind Regards, Mabel Perez. E-Concierge
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J S wrote a review Oct 2019
Montreal, Canada14 contributions5 helpful votes
This is my second visit to this magnificent location. The rooms are always so well cleaned and appointed. The location is second to none. Right on the beach. Great service. There’s a private restaurant. There’s also a private bar service where you can keep your own bottles nice and chilled while you’re sitting in the heat. The pool is great. It was relatively quiet while we were there which made the experience that much more special. At the beach, hanging trees provided a lot of shade and the water was spectacular. There are showers, bathrooms, volleyball courts, and other activities available on site. There’s also boating available for free. Bicycles are $15 per day and they are excellent. We were a short ride away from the centre of town where we could buy groceries, pastries, baked goods. Many French settlers have increased the level of gastronomy in the area. I would highly recommend this hotel. Great for families too.
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Date of stay: October 2019Trip type: Traveled with friends
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Response from ec0nciergec, Guest Relations Manager at Xeliter Balcones del Atlantico
Responded Oct 28, 2019
Greetings J S, First of all we would like to express our sincerest gratitude for your trust and loyalty for choosing our Xëliter Balcones del atlántico for your holidays, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us! Thank you for pointing out the wonderful accommodations inside the property with the activities and areas designed to make our guests stay as comfortable as possible! We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Las Terrenas! Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we look forward to serving you again soon. Kind Regards, Mabel Perez. E-Concierge.
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Wigdarlin V. wrote a review Aug 2019
5 contributions
OMG! the place was huge and beautiful. My family and I stayed at the big house with the private pool. We loved the place. The house was clean, big, beautifully decorated, comfortable. The staff was friendly, kind and very helpful. We felt safe and taken care of at all times. The beach was private and the view was out of this world. This place is truly a paradise. It really helps you relax and enjoy the stay. They even helped us cross the street!!! loved it, I will definitely come back!!!
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Date of stay: August 2019
Rooms
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Room Tip: We had a total of 12 people including the kids, therefore we chose the big house but it was worth...
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Response from ec0nciergec, Guest Relations Manager at Xeliter Balcones del Atlantico
Responded Aug 20, 2019
Greetings Mrs. WigdarlinV, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Xëliter property and are delighted to read that we were able to match your holiday expectations. We are also very pleased to read your complete satisfaction with the comfort of your apartment because at Xëliter we are fully aware that a basic function in any property is to guarantee comfortable and satisfying apartments to our guests! Once more we thank you for choosing our Property for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards, Mabel Perez. E-Concierge
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PRICE RANGE
$238 - $346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
balcones del atlantico, a rock hotel las terrenas
FORMERLY KNOWN AS
Balcones del Atlantico
LOCATION
CaribbeanDominican RepublicSamana ProvinceLas Terrenas
NUMBER OF ROOMS
25
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Frequently Asked Questions about Xeliter Balcones del Atlantico
Which popular attractions are close to Xeliter Balcones del Atlantico?
Nearby attractions include Playa El Portillo (1.1 miles), Playa Bonita (4.1 miles), and Playa Las Ballenas (2.7 miles).
What are some of the property amenities at Xeliter Balcones del Atlantico?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Xeliter Balcones del Atlantico?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Xeliter Balcones del Atlantico?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Xeliter Balcones del Atlantico?
Yes, free parking is available to guests.
What are some restaurants close to Xeliter Balcones del Atlantico?
Conveniently located restaurants include 18 El Dieciocho, Lafel - Hummus & Falafel Bar, and L' Industrie Pizzeria LT.
Are there opportunities to exercise at Xeliter Balcones del Atlantico?
Yes, guests have access to a pool and a fitness center during their stay.
Does Xeliter Balcones del Atlantico have an airport shuttle?
Yes, Xeliter Balcones del Atlantico offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Xeliter Balcones del Atlantico?
Yes, dry cleaning and laundry service are offered to guests.
Does Xeliter Balcones del Atlantico offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Xeliter Balcones del Atlantico accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.