I have 2 young children, and a husband who stayed here. We booked online, and once we got there, they charged us again, stating we needed a different room. We stay in 1 room hotels in the USA- never had an issue. Walk don't run from this place- here is the email sent to the hotel with the details of what occurred Hello: I would like to give you the opportunity to correct a billing issue, before I pursue this further thru social media reviews, business bureaus, and any agencies in the DR that regulates hotels. When I checked in on July 6th, I was told I would have to have a larger room because my kids' names were not on the reservation. I explained at that time, I did not want a larger room, and as long as it had a king bed, and couch, it would suffice. I was told that was not possible by the person at the front desk. She stated she couldn't get through to the owner to get a price difference, but would explain the situation, and the charge would be minimal. I was hesitant also, because I did not want my children upstairs by themselves in a separate room, with clear access to get out. I explained again, I wanted the room I paid for, which was a king bed, with a partial seaside view (which we did not get). Since we just flew in, had an IPHONE stolen, and were exhausted, we allowed her to move us to this room. I also did not keep persisting because I was told the charge would be minimal, and my kids at this point were embarrassed, and wanted to get into a room. The evening before we left, I was told I must pay an additional $248 if it was cash, or $314.70. I told the person on duty, and the owner/manager I didn't have that, and should not be paying anything extra since the room I paid for was repeatedly denied to me. I was then told to pay what I could... To my surprise, the desk person charged me the full amount of $314.70. This is wrong. I paid for a room with a king size bed. The room had a sofa. My child slept on the sofa, as she didn't want to be upstairs without her Mom. This is fraud. You can't deny me the room I booked, and paid for, and then tell me I owe almost the same amount as I paid. I paid $422.22. If you prevent me from taking the apartment with the king bed, then that is your decision, not yours. I also went online, and saw there are one bedroom apartments with 2 beds. That was never an option given to us. I want the credit of $313.70 credited back to me by the end of day Friday. If not, I will make it my job to let the world know that I believe you defraud people. I would like to think this is a misunderstanding, however, I had spoken to 3 people about the charge, to no avail. This is nothing short of fraud. My next actions will be dependent on yours. Below is my original payment and room description as well as the 2nd amount you charged me.…