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Grand Bahia Principe El Portillo

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5,447 Reviews from our TripAdvisor Community

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Showing 2,633: English reviews
Toronto
Reviewed yesterday NEW

This is our 4th trip to the DR. First time in Samana. -food the BEST out all four DR resorts we have tried -we upgraded to Junior Suite superior and it was so spacious. Yes a bit dated, but VERY clean! We stayed on the 3rd floor of Building 26. So quiet. Loved it. -ate at all four a la...

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1Thank susan658
Bradford West Gwillimbury, Canada
Reviewed 2 days ago NEW

Second trip to this place love it! Can't go wrong here, the staff work very hard to keep the place clean, service with a smile and the food is great. Love how organized they are, room keys and bracelets are handed out on the bus and we got our bags delivered to our room right away. Wish they would take...

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1Thank creativechris2016
Mississauga, Canada
Reviewed 3 days ago NEW

Arrived from Toronto on January 1st. Stayed for a week with my wife and I and 4 kids aged 24, 24, 23 and 20! The review represent this resort very well. The place is immaculate, the food is great and we had a fantastic time. We flew into Samana, it is a 25 minute bus ride through the beautiful countryside....

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5Thank Rompin R
Milton Keynes, United Kingdom
Reviewed 4 days ago NEWvia mobile

We spent Christmas week at the Gran Bahia Principe El Portillo, a family of 5, the kids are 10, 10 and 12. It was great for the week's holiday, and the only thing I wish I'd been prepared for was the 4+hour transfer from Puerto Plata!! It took a good hour to get through the airport, with the whole plane...

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3Thank alison b
Alma, Quebec, Canada
Reviewed 5 days ago NEWvia mobile

First am not fan all inclusive tip hotel, also when I have specified exactly what we need for activity and family to make sure all is doing great .... but Valentin the manager has take over situations to come positively to make us happy First hotel have very great location on the great beach , shallow and no wave, perfect...

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3Thank AlexandreG803
Burlington, Canada
Reviewed 5 days ago NEW

My boyfriend and I had a great week spent at El Portillo - loved every minute spent there! All the food we had was amazing, whether from the buffet or the a la cartes. We ended up going to the Rodizio Brazilian restuarant a second time because we loved it so much. Staff was great and always friendly. Room had...

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4Thank Rachel084
Toronto
Reviewed 5 days ago NEW

Just got back from our 12th Dominican Republic holiday - first at the Bahia Principe El Portillo. Good points: small property easy to get around mostly wonderful staff, friendly and helpful Good choice of a la carte restaurants Good variety at main buffet with theme nights Hotel grounds well maintained Nice beach Bad points: WiFi only free in lobby and...

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2Thank clike
Reviewed 6 days ago NEW

My husband, 8-yr. old daughter and I just returned from a week at the El Portillo. I had never been to the DR before and the hotel was recommended by a friend. The hotel grounds are small-ish, which is great as you can walk everywhere. Everything is close to the beach, which is an absolutely beautiful one - you can...

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4Thank Jan D
canada
Reviewed 1 week ago NEW

First off we have to thank Licelot the social coordinator ..Thank You so much for your great correspondence and proficiency, you were a dream to figure stuff out with! Next we have to thank sweet Amilcar, always the professional and just our familiar face that makes sure everything is good to go. That being said, this resort is top notch...

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16Thank Jubeyjubey
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We are greatly appreciating your comments. Our goal it is to achieve maximum satisfaction of our guests. We hope to welcome you again to the Grand Bahia Principe El Portillo and to thank them in person. It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services from all...

Canada
Reviewed 1 week ago via mobile

Great vacation in Samana. Very Friendly staff. Beautiful hotel and immaculate grounds. Great gym - all you need. Great food at buffet and at all the restaurants and good entertainment. Free wifi in lobby. Highly recommended and will definitely return.

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3Thank BowserRound
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all thank you for trusting in Bahia Principe Hotels & Resort and for choosing us to enjoy your holidays at the Grand Bahia Principe El Portillo. We appreciate so much that you have taken the time to write your comments and detailed review concerning your recent stay at the hotel. Our guest’s comments are vital for...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 4 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Location: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $144 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Samana, Dominican Republic
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#2 On the Beach Hotel in Las Terrenas
#2 Spa Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#7 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travelers have asked, with answers from Grand Bahia Principe El Portillo staff and other travelers.
740 questions
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We enjoyed the quiet 3rd floor. But do be aware there are no elevators -- so if mobility is an issue you should stick to the main level.”
 of 5 bubbles susan658, yesterday | Read review
“Noise is from doors slamming so location not a factor other than rooms close to main pool may be noisier.”
 of 5 bubbles clike, 5 days ago | Read review
“3rd floor in the rainy season”
 of 5 bubbles Jubeyjubey, 1 week ago | Read review
“room 7201 was a great location. corner room (junior suite). not much of a view but we were not spending much time there.”
 of 5 bubbles fabiej, 1 week ago | Read review
“avoid rooms closest to beach (noisier and not far walk to get to beach otherwise)”
 of 5 bubbles HartFB, 1 week ago | Read review
5 of 5
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