We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pestana Grand Premium Ocean Resort

Save
Traveler (1254)
Room & Suite (448)
Pool & Beach (209)
Nearby Hotels
See allSee all
Overview
  • Excellent66%
  • Very good26%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“real canoa”(59 reviews)
“sea view”(139 reviews)
“lovely hotel”(119 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,102)
There are newer reviews for Pestana Grand Premium Ocean Resort
See the most recent reviews
Filter reviews
1,689 results
Traveler rating
1,132
434
90
23
10
Traveler type
Time of year
LanguageEnglish
More languages
1,132
434
90
23
10
Show reviews that mention
All reviewsreal canoasea viewlovely hotelcourtesy busindoor poolfree bus into funchalglass of madeira wineforum shopping centrehappy hourlocal restaurantsfive star hotelhotel restaurantstea and coffeerelaxing holidaypool towelssalt watertime share
FilterEnglish
Updating list...
421 - 425 of 1,689 reviews
Reviewed July 27, 2016

Great sea viewing big rooms, good air conditioning, plenty of tables in restaurant, free sauna and Turkish bath.Good restaurants near the hotel. Very friendly staff. Free shuttle to Funchal city centre.More

3  Thank rd8877
Response from Maria_da_Paz_Garcia, Manager at Pestana Grand Premium Ocean ResortResponded July 28, 2016

Dear rd8877, Many thanks for spending some time in leaving your feedback about your recent stay at our resort. We would like to thank you for your most appreciated contribution. It was our absolute pleasure taking care of you and we look very much forward...More

Reviewed July 26, 2016 via mobile

A lovely, chilled out hotel. Not for anyone looking for a wild nightlife but all the better for it. Beautiful pool, small but pretty gardens, good food and lovely staff throughout. Really couldn't fault anything about our stay and we'll definitely be back.More

2  Thank Nicola T
Response from Maria_da_Paz_Garcia, Manager at Pestana Grand Premium Ocean ResortResponded July 28, 2016

Dear Nicola T, Firstly I would like to thank you for sharing your experience with us. It´s wonderful to read that you’ve found the Grand a lovely hotel with good food and lovely staff. A sincere thank you for your thoughtful words and preference. It...More

Reviewed July 26, 2016

My third visit to this hotel. Firstly with my late wife, then with my son, daughter in law and grandson. This last visit was a solo visit and I could not have had a better time. I will return in October all being well. Staff...More

3  Thank Philip L
Response from Maria_da_Paz_Garcia, Manager at Pestana Grand Premium Ocean ResortResponded July 28, 2016

Dear Philip L, Thank you so much for your 3rd visit at the lti Pestana Grand. On behalf of all our team, we would like to thank you for you most kind words and compliments towards them. We will make sure they receive this feedback...More

Reviewed July 26, 2016

We booked this Holiday with Monarch for 9 nights, had no problems with booking or flights etc Word of warning do not have Cheese and tomato toasted sandwich on plane! Arrived at Funchal, Monarch Rep was waiting with taxi driver to take us to the...More

5  Thank Georgielovestotravel
Response from Maria_da_Paz_Garcia, Manager at Pestana Grand Premium Ocean ResortResponded July 28, 2016

Dear Georgielovestotravel, Thank you so much for staying at the lti Pestana Grand. We are very happy to read that you have had a fabulous holiday at out Resort. We hope to see you again in a near future. Yours sincerely Maria da Paz Garcia...More

Reviewed July 23, 2016

We have just returned from a fantastic holiday in Madeira, staying at Pestana Grand which was fabulous. All of the staff were great, the maid kept everywhere spotlessly clean, the grounds people did an amazing job, the waiting and bar staff superb, as were the...More

3  Thank Jan C
Response from Maria_da_Paz_Garcia, Manager at Pestana Grand Premium Ocean ResortResponded July 28, 2016

Dear Jan C, Firstly, we would like to thank you for visit and for sharing your experience with us. We are of course delighted to learn that you have had a fabulous and lovely stay and the staff were great. We would like to thank...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$121 - $202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$121 - $202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1254)
Room & Suite (448)
Pool & Beach (209)
Dining (134)
Amenities (72)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Mistique2470
April 24, 2018|
Answer
Response from wulfram | Reviewed this property |
Great restaurants in the locality. In walking distance is Esperattus,an Argentinian meat restaurant - an interesting experience but don't go for too much meat at first because it just keeps coming. A very good restaurant... More
0
Votes
Hoonay
April 12, 2018|
AnswerShow all 12 answers
Response from W5510MZwilliamb | Reviewed this property |
There are 4 restaurants in the hotel, the main one is buffet and open every night and the other 3 open on different nights and never more than one open each night. Food is good and buffet is excellent. Local eating also... More
1
Vote
roslin1
March 2, 2018|
AnswerShow all 5 answers
Response from lindapj2016 | Reviewed this property |
not sure - but it is NOT HEATED so if you like a good swim, it is TOO COLD TO SWIM in. Such a shame, as it is a beautiful pool which you cannot use.
1
Vote
Room Tips
"Last time we had sea view but this time we had side view of mountain which was fine."
Read review
"Go for the sea view"
Read review
"Side sea view rooms are excellent but sea view rooms are the best"
Read review
"Best sea-views can be enjoyed from rooms on higher floors"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing