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Pestana Grand Premium Ocean Resort

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Traveler (1254)
Room & Suite (448)
Pool & Beach (209)
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Overview
  • Excellent66%
  • Very good26%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“real canoa”(59 reviews)
“sea view”(139 reviews)
“lovely hotel”(119 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,101)
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1,133
432
90
23
10
Show reviews that mention
All reviewsreal canoasea viewlovely hotelcourtesy busindoor poolfree bus into funchalglass of madeira wineforum shopping centrehappy hourlocal restaurantsfive star hotelhotel restaurantstea and coffeerelaxing holidaypool towelssalt watertime share
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1 - 5 of 1,688 reviews
Reviewed yesterday

top-rate services at reception as well as in bars, restaurants rich variety of offers re: breakfast and dinner superb position on the coastline maybe the Entertainment is a bit too out-dated and loud, tooMore

Review collected in partnership with Pestana Hotel Group
Thank berndfeld
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded yesterday

Dear berndfeld, Thank you so much for choosing Lti Pestana Grand Hotel to spend your holidays in Madeira. We thank you for your review, specially by mentioning our hotel performance! It will be our pleasure to have you back in a near future! Yours sincerely,...More

Reviewed 4 days ago via mobile

It’s a shame that this hotel stay was ruined by a trivial matter, the removal of all sunshade umbrellas from around the pool whilst the sun is still strong enough to burn and prevent you reading an LCD screen. The latter matter is trivial but...More

4  Thank 28andyn
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded 2 days ago

Dear 28andyn, Thank you for your review and for choosing Lti Pestana Grand hotel for your vacations in Madeira Island. We are very sorry to know that you had this experience while staying with us, we guarantee you that this issue will be discussed in...More

Reviewed 5 days ago

A perfect place to spend a relaxing week on this beautiful island. Our room looked out over the gardens and I was woken by birds singing. Breakfast outside beside the pool was the perfect way to start the day. Would definitely return.More

Review collected in partnership with Pestana Hotel Group
2  Thank susanlane
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded 5 days ago

Dear susanlane, Thank you so much for choosing Lti Pestana Grand Hotel to spend your holidays in Madeira. We thank you for your review, we are very happy to know that you have enjoyed your vacations with us. It will be our pleasure to have...More

Reviewed 6 days ago

We stayed at the Pestana grand for one week. Cannot complain about anything. Unfortunately the sauna and steam rooms were not hot, however, it wasn’t the end of the world. Breakfast was fantastic.Hotel was busy but apart from breakfast time it didn’t feel like that....More

Review collected in partnership with Pestana Hotel Group
4  Thank isobel g
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded 5 days ago

Dear isobel g, Thank you so much for choosing Lti Pestana Grand Hotel to spend your holidays in Madeira. We thank you for your review, specially by mentioning our hotel breakfast and facilities. It will be our pleasure to have you back in a near...More

Reviewed 1 week ago

Want a relaxing and restful holiday go to Madeira where the people are friendly, staff helpful and the island is beautiful and clean. Will return to this Island for a relaxing holiday. Go and enjoy it!!More

Review collected in partnership with Pestana Hotel Group
1  Thank sarahwilloughby1
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded 6 days ago

Dear sarahwilloughby1, Thank you so much for choosing Lti Pestana Grand Hotel to spend your holidays in Madeira. We thank you for your review, specially by mentioning our hotel staff! It will be our pleasure to have you back in a near future! Yours sincerely,...More

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Best Value Properties in Madeira, Portugal
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$120 - $202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$120 - $202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1254)
Room & Suite (448)
Pool & Beach (209)
Dining (134)
Amenities (72)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
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Hoonay
April 12, 2018|
AnswerShow all 12 answers
Response from W5510MZwilliamb | Reviewed this property |
There are 4 restaurants in the hotel, the main one is buffet and open every night and the other 3 open on different nights and never more than one open each night. Food is good and buffet is excellent. Local eating also... More
1
Vote
roslin1
March 2, 2018|
AnswerShow all 4 answers
Response from lindapj2016 | Reviewed this property |
not sure - but it is NOT HEATED so if you like a good swim, it is TOO COLD TO SWIM in. Such a shame, as it is a beautiful pool which you cannot use.
1
Vote
kkeegan35
February 26, 2018|
AnswerShow all 5 answers
Response from Gaby L | Reviewed this property |
Hi, we booked a half day with Up Mountain. Google upmountainmadeira Fantastic small friendly and very personalised company. We went high up into the mountains in an Umm Port ex Armee 4x4 It was fabulous. Saw the real... More
1
Vote
Room Tips
"Last time we had sea view but this time we had side view of mountain which was fine."
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"Go for the sea view"
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"Side sea view rooms are excellent but sea view rooms are the best"
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"Best sea-views can be enjoyed from rooms on higher floors"
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