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Pestana Grand Premium Ocean Resort

2,035 reviews
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Traveler (1210)
Room & Suite (446)
Pool & Beach (209)
Overview
  • Excellent66%
  • Very good26%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“sea view”(164 reviews)
“courtesy bus”(101 reviews)
“lovely hotel”(115 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (2,035)Write a Review
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1,103
419
86
22
8
Show reviews that mention
All reviewssea viewcourtesy buslovely hotelindoor poolglass of madeira winefree bus into funchalforum shopping centrehappy hourlocal restaurantsfive star hotelrelaxing holidaytea and coffeepool towelsevening entertainmenttime sharebeautiful islandplenty of choice
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1 - 5 of 1,638 reviews
Reviewed 2 days ago

Partial sea view room, lovely large room with comfy bed, tea and coffee making facilities. The spacious bathroom had a bath and separate shower along with a toilet and bidet. Chatting to one member of staff I mentioned it was our wedding anniversary and when...More

2  Thank Lisa G
Reviewed 3 days ago

It was probably a great hotel when first opened, but now requires lots of minor maintenance. Definitely NOT 5 star, we have stayed in everything from tents & caravans to 5 star before. Great choice of buffet food, but 95% of it tasteless, & choice...More

Review collected in partnership with www.pestana.com
Thank Gary M
A TripAdvisor Member
2
Reviewed 5 days ago

exelent hote,l fantastic breakfasts with Champaign, great friendly staff , great amenities, just got unlucky with the weather. been before at this time, with exelent weather. so it wont put us off coming again.More

Review collected in partnership with www.pestana.com
Thank A TripAdvisor Member
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded 4 days ago

Dear guest, Thank you so much for your lovely review and for choosing Lti Pestana Grand once more as your hotel in Madeira Island. On behalf of our staff we thank you for your words. It was a pleasure having you with us and we...More

Reviewed 1 week ago via mobile

We had the good fortune to stay with family in one of the two bedroom timeshare apartments on the 4th floor, and it was superb. The hotel is kept immaculately clean and the grounds beautifully maintained by staff who are always pleasant and engaging. At...More

2  Thank Chris501964
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded 5 days ago

Dear Chris501964, Thank you so much for your lovely review and for choosing Lti Pestana Grand once more as your hotel in Madeira Island. On behalf of our staff we thank you for your words. It was a pleasure having you with us and we...More

Reviewed 1 week ago via mobile

We are on the last day of a 7 night break, double with sea view (well worth the money). On arrival we had a very nice nice welcome with Madeira wine, spotlessly clean large double. The breakfast is superb and there is nothing left to...More

2  Thank Gaby L
Response from Eric_Schumann, General Manager at Pestana Grand Premium Ocean ResortResponded 1 week ago

Dear Gaby L, Thank you so much for your lovely review and for choosing Lti Pestana Grand once more as your hotel in Madeira Island. On behalf of our staff we thank you for your words. It was a pleasure having you with us and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$110 - $189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$110 - $189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1210)
Room & Suite (446)
Pool & Beach (209)
Dining (134)
Amenities (72)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
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febe3
February 21, 2018|
AnswerShow all 3 answers
Response from Alison274 | Reviewed this property |
there are plenty of sunbeds - the pool staff will always bring you an umbrella - there are plenty but they are put away at night. We found in August you didn't need to rush out early to pick your bed - 9 o'clock and there... More
1
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poocherina
February 10, 2018|
AnswerShow all 3 answers
Response from Alex S | Reviewed this property |
Hello there , I'm sorry I don't know , I wasn't in vacation club . Fyi , I always take a por table dvd player with me on hols , Amazon got them think I paid £60 .. Enjoy your hols if your booked .. Im going mid November woo... More
0
Votes
PuddingLady
February 7, 2018|
AnswerShow all 8 answers
Response from Jane H | Reviewed this property |
Facing Funchal from the sea, on the right, at the end of the seafront promenade, you'll find a small orange castle. Right outside its doors, there is a great little restaurant bar - can't recall its name. If you're lucky... More
1
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Room Tips
"Get a sea view"
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"We had room 1046 with lovely views and on the ground floor. TRIPADVISOR?..., we are unable to leave ratings..."
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"Get a sea view room for stunning views out to sea."
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"hotel is direkt at sea front so all sea view rooms are perfekt"
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