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Macdonald Berystede Hotel & Spa

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Bagshot Road, Sunninghill, Ascot SL5 9JH England
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Traveler (533)
Room & Suite (114)
Dining (82)

About

#2 of 2 hotels in Sunninghill
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GreenLeaders Silver level
Macdonald Berystede Hotel & Spa in Ascot is a beautiful, accessible, four-star hotel near Windsor which is surrounded by amazing landscaped gardens. Ideal for accommodation during Royal Ascot, the hotel is the closest four-star hotel to Ascot Racecourse. Access to Macdonald Berystede Hotel & Spa is easy from nearby London Heathrow Airport and the facilities are designed to appeal to both business and leisure guests alike. Short break visitors to the area will find the hotel a short distance from popular attractions such as Legoland, Thorpe Park, Windsor Castle and Wentworth Golf Course. And following a day of adventure, back at the hotel, there is a state-of-the-art thermal spa with six spa treatment rooms, an 18-metre swimming pool, rock and infra red saunas and an outdoor hydropool. Perfect for resting weary legs. Our AA-rosette award-winning Hyperion Restaurant serves a range of contemporary English and European cuisine, carefully crafted dishes using the finest quality, wholesome ingredients. Sit back, relax and let us cook up a delight for you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English
2672Reviews24Q+A100Room tips
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Popular mentions
ELPts wrote a review Yesterday
Yateley, United Kingdom11 contributions11 helpful votes
I held my best friends baby shower here last weekend and what a lovely experience it was! We had the Library suite which was a spacious room, the afternoon tea was brilliant and worth the money, massive thank you to Rachel, Chris, Sorrin, Ben & the Chef for making our experience so wonderful. Will definitely be back!
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Date of stay: June 2021
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Alessandro S wrote a review Yesterday
1 contribution
What a fantastic stay. Beautiful surroundings and room with four poster bed, excellent food and facilities. Impeccable service. We felt treated like royalty and left happy and relaxed. Would definitely recommend it.
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Date of stay: June 2021Trip type: Traveled as a couple
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Karen D wrote a review Jun 11
London, United Kingdom67 contributions50 helpful votes
Our room, which was essentially great apart from the polyfilla in the middle of the wall and the broken bath bordering panel. It was otherwise very comfortable and quiet. Evening meal - great but were were charged £27 for a glass of wine and two coffees. Breakfast - We had a timeslot allocated . It took us over an hour to reach the front of the queue. We were then asked to put in our order and were asked to wait in the middle of the restaurant. Eventually we were asked to come to another desk to order drinks and sundries.. We were then seated less than half a metre from two other tables crammed into one corner. It was chaos - I eventually went to the reception to ask if someone from management could please come to the dining room and was told that "I don't know what is going on in the dining room, management are already there, helping in the kitchen". As I have a L2 food hygiene certificate, I offered to help clear tables or serve or help in some way (presumably the management also have this qualification to work in the kitchen?). My offer was declined by the receptionist who said "the management are aware, it's a learning curve". It is not as if the staff did not know how many guests to expect at breakfast in the morning. Coffee arrived about ten minutes later. The cooked breakfast did not. Eventually we got - Two nicely poached eggs, half a cold mushroom, one tomato, one raw sausage. I raised all these points in an email to the hotel manager, who has so far ignored me.
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Date of stay: June 2021
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Response from Steve Lewis , General Manager at Macdonald Berystede Hotel & Spa
Responded yesterday
Dear Karen D Thank you for taking the time to review your stay with us. You do not specify which day you experienced such a disappointing breakfast, but I assume that this was during the half term week. We acknowledge that things could have been better on some of those days, and apologise for the delays. We unfortunately had occasional staffing shortages on days when we had high volume which affected service. It is true that management were helping in all departments of the hotel helping ease the pressure, and it is also true that all have Health & Safety and Food Safety qualifications to be able to assist. We are one team and do what we can to provide a good experience for our guests. I am confident that the experience you had is rare and that systems have been improved. I am sorry to say that I have not see the email you sent, please could you resend to the main reception email and I will be glad to respond accordingly. Thank you again for taking the time to share your comments.
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KIrsty wrote a review Jun 10
Scotland, United Kingdom18 contributions3 helpful votes
The staff here are delightful, friendly and very courteous. The young man in the restaurant on Tuesday night could not have been better. Dinner was lovely if a little pricey. Breakfast experience, service and food was very good. The spa facilities and beer garden/sunny terrace are for me a big bonus and would make me come back and stay again. If the weather is sunny the grounds are lovely to sit in or even sunbathe. Recommended for a relaxing stay.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Steve Lewis , General Manager at Macdonald Berystede Hotel & Spa
Responded 2 days ago
Dear Kirsty T We are all very pleased to have read your review today following your recent stay at the Berystede, thank you for taking the time to share the details of your experience with us. We take all comments very seriously and will look to improve in the areas that our guests mention we are not perfect. It always help when the weather is so great as it has been so we are thrilled that you were able to take advantage of the terrace and gardens. I think you are talking about jack in the restaurant, we will share your feedback with him. Thank you again, we look forward to welcoming you back to the hotel in the future.
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kaybee72 wrote a review Jun 10
Worcester, United Kingdom6 contributions5 helpful votes
We booked a two night stay on a dinner, bed and breakfast basis so we could completely relax. I'm going to keep this short and sweet 😁 Impressive building Lots of parking Friendly greeting Spacious and comfortable deluxe double bedroom with a lovely bathroom Rachel the Operations Manager works her socks off with a constant smile and an infectious laugh Nothing is too much bother for the staff who do not stop! Chris runs the Restaurant smoothly and has excellent wine knowledge Dinner was well organised with delicious food, all beautifully presented The pancakes at breakfast are fabulous! The terrace is great for relaxing on with a chilled drink The grounds are beautiful Do not hesitate to book!
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Date of stay: June 2021
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Response from Steve Lewis , General Manager at Macdonald Berystede Hotel & Spa
Responded 3 days ago
Dear kaybee72 We really appreciate the short and sweet review - thank you for making our day! Lovely feedback and very comprehensive, we will make sure that the comments are passed on to all of the team, in particular Rachel and Chris. See you again at the Berystede!
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PRICE RANGE
$130 - $249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
macdonald berystede hotel sunninghill, macdonald berystede hotel and spa, macdonald berystede ascot
LOCATION
United KingdomEnglandBerkshireWindsor and MaidenheadAscotSunninghill
NUMBER OF ROOMS
126
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Frequently Asked Questions about Macdonald Berystede Hotel & Spa
Which popular attractions are close to Macdonald Berystede Hotel & Spa?
Nearby attractions include Englemere Pond (0.7 miles) and Church of Saint Francis of Assisi (0.5 miles).
What are some of the property amenities at Macdonald Berystede Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Macdonald Berystede Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Macdonald Berystede Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Macdonald Berystede Hotel & Spa?
Conveniently located restaurants include La Sorrentina, Rajbhoog, and The Carpenters Arms.
Are there opportunities to exercise at Macdonald Berystede Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Macdonald Berystede Hotel & Spa located near the city center?
Yes, it is 0.2 miles away from the center of Sunninghill.
Are any cleaning services offered at Macdonald Berystede Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Macdonald Berystede Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Macdonald Berystede Hotel & Spa?
Many travelers enjoy visiting St. George's Chapel (6.6 miles), Runnymede National Trust (5.5 miles), and Dorney Court (7.5 miles).
Does Macdonald Berystede Hotel & Spa have any great views?
Yes, guests often enjoy the park view available here.