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Mercure Kakadu Crocodile Hotel

1,213 reviews
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Traveler (333)
Room & Suite (80)
Dining (21)
Overview
  • Excellent12%
  • Very good40%
  • Average33%
  • Poor10%
  • Terrible5%
Travelers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,213)Write a Review
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All reviewsescarpment restaurantaboriginal artshaped hotelunique hotelthe ground floorgift shopwet seasonbit datedboth nightsremote locationbuffet breakfastreception areatop endan oasisyellow waterscrocodilekakadu
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341 - 345 of 1,018 reviews
Reviewed May 31, 2016

The attraction of course is the shape of the hotel - a crocodile in crocodile country. Rooms were pleasantly equipped, a little work needed to be done in some areas such as the laundry room, by overall a great place to relax in the national...More

Thank Doug M
Response from Richard M, General Manager at Mercure Kakadu Crocodile HotelResponded June 12, 2016

Dear Doug M, Thanks for your recent review following your stay with us. Great to see you enjoyed most aspects of your stay and I trust the rest of your experience in Kakadu National Park was a good one too. Best regards, Richard McArthur

Reviewed May 29, 2016 via mobile

Stayed for one night Not so modern, a bit dated and not so clean. Wifi not working in the rooms due to some technical glitch which requires help from darwin Yet there are not many options if you want to explore kakadu national park from...More

1  Thank Dan T
Response from Richard M, General Manager at Mercure Kakadu Crocodile HotelResponded June 12, 2016

Dear Dan T, Thank you for taking the time to provide your feedback on our hotel. I am pleased to see you enjoyed most aspects of your stay and were able to enjoy all that Kakadu National Park has to offer. Kind regards, Richard McArthur...More

Reviewed May 29, 2016

This hotel could do with some upgrading. While we enjoyed our stay, our room was a good size but looking a little tired. The restaurant could also do with some upgrading. But the food was good, a little expensive but I had to keep reminding...More

1  Thank Anne M
Response from Richard M, General Manager at Mercure Kakadu Crocodile HotelResponded June 22, 2016

Dear Anne M, Thanks for your recent feedback. It is pleasing to see that most of your stay was positive and we acknowledge your comments regarding the age of the property. In regards to the rooms whilst there are no immediate plans for refurbishment, we...More

Reviewed May 29, 2016

The hotel is very tired, with peeling and rusty buildings and very 1980's décor and plumbing fittings. The pool area is nice with plenty of shade. Did not eat in the restaurant as trip advisor did not recommend and there are other options if you...More

1  Thank kafzka
Response from Richard M, General Manager at Mercure Kakadu Crocodile HotelResponded June 22, 2016

Dear kafzka, Thank you for your feedback on your recent visit. I am sorry that not all of your experience was to your satisfaction. I acknowledge that some aspects of the property are showing signs of our age but we still aim to provide a...More

Reviewed May 29, 2016

The rooms are comfortable and the bed was one of the nicest I have slept in in any hotel for quite some time. Only downside is that there is no elevator access to the second floor. Wasn't lucky enough to have a room overlooking the...More

Thank Jenny C
Response from Richard M, General Manager at Mercure Kakadu Crocodile HotelResponded June 14, 2016

Dear Jenny C, Thanks for your lovely feedback following your recent visit to Kakadu. So pleasing to hear you had such a comfortable night sleep! Whilst we do recommend booking our pool facing rooms in advance, if we are fortunate enough to welcome you back...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$68 - $206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$68 - $206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (333)
Room & Suite (80)
Dining (21)
Pool & Beach (16)
Hotel & Grounds (210)
Bathroom (20)
Family and Play Areas (1)
Questions & Answers
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georgedubyadubya
April 11, 2017|
AnswerShow all 3 answers
Response from sacanaugirl2016 | Reviewed this property |
The gardens remain unkempt and the restaurant service is poor (Sept 2017). The front desk staff (backpackers?) are helpful though in the midst of poor management.
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Robin P
March 3, 2017|
AnswerShow all 7 answers
Response from Steven M | Reviewed this property |
not sute of the BBQ there may be one on the pool area (?) and yes there is a fridge in the room
0
Votes
Room Tips
"Try not to stay there the hotel needs modernization."
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"Rooms by the pool have a gate out to the pool and have a table and chairs."
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"Get a rate with breakfast incuded. Shops outside of Jabiru are far and few between. Take lots of water with..."
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"Having a room on the ground level gives you easy access to the pool and courtyard."
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