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Hotel Riu Palace Costa Rica

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Hotel Riu Palace Costa Rica
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3,548 Reviews from our TripAdvisor Community

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Showing 3,044: English reviews
Reviewed September 21, 2016 via mobile

Riu Palace, next door to Riu Guanacaste is great for: views, pools, staff (super friendly for the most part), all-inclusive (tips are NOT expected by the staff, but are appreciated), partying, and relaxing. While we thought the music was too loud, there were lots of people enjoying. And while we don't drink a lot, we did drink and lots of...

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1Thank Amanda M
Chicago, Illinois
Reviewed September 21, 2016

This was my first time to Costa Rica and it was great. We came as a group for a wedding. Check in: There weren't a lot of people checking in when we arrived, so it was a very speedy and smooth process. The staff member checking us in was professional and we received a refreshing fruit juice drink as well....

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1Thank GuyaneseMadness
Tucson, Arizona
Reviewed September 20, 2016

I have no idea where to start. My husband and I stayed here for one week for our honeymoon. It was unforgettable! We arrived and were greeted with a refreshing drink and warm smiles at the front desk. We weren't able to check in for a couple of hours since we got in before check-in, but that was not an...

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2Thank emilybristow57
Reviewed September 20, 2016 via mobile

This was my second trip to Costa Rica, first time to the province of Guanacaste, and first Riu Hotel experience. The hotel and grounds are very beautiful. They are constantly cleaning and maintaining the grounds/hotel, which I liked. The beach is very pretty and clean, but watch out for people trying to sell you massages and souveniers. It took us...

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Thank bricar34
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Costa Rica, responded to this review

Dear guest, Thank you very much for choosing our resort for your vacations to Costa Rica. We regret that your stay at our hotel did not fulfil your conception in general. Our policy is to make every attempt to please and keep our guests content. We were surprised to read your comments about the service. At RIU we take pride...

Seattle, Washington
Reviewed September 19, 2016

The service was incredible. The location was spectacular. The staff was superb. Check-In and Check-Out were flawless experiences. The food at the "Krystal" restaurant was delicious. The coffee at "Capuchino" was also delicious. The room was very nice, with a really comfortable bed and a great shower! Not to mention the mini-bar in the room as well as the stocked...

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3Thank Gavin T
Sarasota, Florida
Reviewed September 19, 2016

Went here with a group of people and we had a great time! The property is really pretty. Great pools. Beautiful views. A really nice beach. The service was really good. The drinks were amazing. The food was really good for the most part. Had a couple mediocre dishes in the Japanese restaurant but other than that everything was excellent....

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1Thank TommyCFL
nottinghamshire
Reviewed September 19, 2016

Just stayed here for 1 week with friends ,first thing I'll say is that the staff are all really nice and good at there job. Reception staff here were excellent. They charged my phone when the cable broke and glued my friends glasses to name a few things . The arenal buffet restaurant was the best In our opinion the...

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2Thank Rachelw_9
London, United Kingdom
Reviewed September 19, 2016

Just returned from our 2 week holiday in Rui palace and had an absolutely brill time. From gardeners to chefs everything was really good. The dine around restaurants were the best ever especially surf and turf steakhouse so a big thank you to everyone. 😎 The jungle trips were Awesome :- We saw 2 claw Hoffman sloth, the 3 claw...

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8Thank scott020875
Reviewed September 18, 2016 via mobile

We spend 8 days in Costa Rica. We attended a destination wedding which turned out beautiful. This hotel was very modern. The rooms were beautiful and it was very clean. Some of the other guests had some issues which included mistakes with their rooms, room not clean etc. As for myself I had no such problem. The pools were beautiful...

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Thank Lou421
Hazle Township, Pennsylvania
Reviewed September 16, 2016

We just returned from a week in the Riu Palace. It is a very nice resort. The staff was great and the food excellent. I do have one exception. I understand that Costa Rica is a Spanish speaking country. But what I don't understand is that the resort which caters to everyone around the world, would have a tv that...

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5Thank Caveman1977
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Internet
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
Internet
  • Free Internet
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Riu Palace Costa Rica

Address: Playa Matapalo, Sardinal, Costa Rica
Location: Costa Rica > Province of Guanacaste > Gulf of Papagayo > Sardinal
Price Range: $282 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Costa Rica 4*
Number of rooms: 538
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Also Known As:
Hotel Riu Palace Costa Rica Guanacaste
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Costa Rica staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Obviously seaside is a better view but is more expensive and that decreases the value”
 of 5 bubbles 914billl, 2 days ago | Read review
“We stayed in room No 1114 over looking the trees and vey quiet.”
  • Sunset Cruise
 of 5 bubbles timlayland, 3 days ago | Read review
“We had ocean view on the 4th floor above the main stage. Great views.”
 of 5 bubbles CKB1, 3 days ago | Read review
“Inboard if you want pool view and outboard if you want greenery either are quiet to be fair .”
  • View of hotel ( and one of many fish caught ) from the deep sea fishing boat you can hire from c
 of 5 bubbles 562wayner, 3 days ago | Read review
“Book sea view”
 of 5 bubbles 99michael, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question